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Manager Member Service Jobs in Seattle, WA (NOW HIRING)

Harborstone Credit Union

Member Service Representative

Bothell, WA · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role combines member service, account management, teller transactions, financial education, and product referrals to help individuals and businesses achieve their financial goals. This is a ...

New

Harborstone Credit Union

Member Service Representative

Tacoma, WA · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role combines member service, account management, teller transactions, financial education, and product referrals to help individuals and businesses achieve their financial goals. This is a ...

Harborstone Credit Union

Member Service Representative

Tacoma, WA · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role combines member service, account management, teller transactions, financial education, and product referrals to help individuals and businesses achieve their financial goals. This is a ...

Gesa Credit Union

Member Service Associate (Teller)

Lynnwood, WA · On-site

$17.13 - $29.53/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Member Service Associate (MSA) uses exceptional customer service skills and entry-level ... Maintain confidentiality, control risk, and manage operations in accordance with company policies ...

GESA CREDIT UNION

Member Service Associate (Teller)

Lynnwood, WA · On-site

$17.13 - $29.53/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Member Service Associate (MSA) uses exceptional customer service skills and entry-level ... Maintain confidentiality, control risk, and manage operations in accordance with company policies ...

GESA CREDIT UNION

Member Service Associate (Teller)

Lynnwood, WA

$17.13 - $29.53/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Member Service Associate (MSA) uses exceptional customer service skills and entry-level ... Maintain confidentiality, control risk, and manage operations in accordance with company policies ...

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Showing results 1-20

All JobsMember Service JobsManager Member Service JobsManager Member Service Jobs in Seattle, WA

Manager Member Service information

See Seattle, WA salary details

$9

$16

$19

How much do manager member service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for manager member service in Seattle, WA is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.08 per hour, depending on experience, location, and employer.

What is a manager member service?

A manager member service is a role responsible for overseeing member interactions, ensuring customer satisfaction, and managing service teams. The position often requires strong communication skills, leadership abilities, and familiarity with customer service tools and processes.

How much does a manager member service make?

A Manager Member Service typically earns an average salary of around $50,000 to $70,000 annually, depending on experience, location, and the size of the organization. Compensation may also include bonuses and benefits, and strong customer service and leadership skills are often required for this role.

What is the difference between Manager Member Service vs Customer Service Manager?

AspectManager Member ServiceCustomer Service Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in member services or client relationsUsually requires a bachelor's degree; experience in customer support or service management
Work EnvironmentOften in financial institutions, credit unions, or membership organizationsCommonly in retail, telecom, or service industries
Employer & Industry UsageUsed in organizations focusing on member or client relationsUsed across various customer-facing industries
Search & Comparison IntentPeople comparing roles related to member or client services within organizationsIndividuals seeking roles managing customer support teams

The main difference is that Manager Member Service focuses on managing relationships with members or clients within membership-based organizations, while Customer Service Manager oversees customer support teams across various industries. Both roles require similar credentials and involve managing service quality, but their industry focus and target audiences differ.

What are the most commonly searched types of Member Service jobs in Seattle, WA?

The most popular types of Member Service jobs in Seattle, WA are:

Manager Member Service jobs near you

Member Service Representative

Core Development and Management-Planet Fitness

Covington, WA • On-site

$17.13 - $21.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Who We Are:
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment.
Through our CORE Values, our vision is to create an environment where greatness can be achieved through empowering all to improve. We stive to create a positive community for all, empower all the opportunity to create their own path for success, respect all regardless of their background or experience, and strive for excellence in all we do for our community and business.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are quick study with the ability to apply what you have learned during online and hands-on training.
Responsibilities
About the Member Services Representative Role:
As a Member Services Representative, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!
We offer flexible scheduling options with opportunities for full-time and part-time shifts.
Daily responsibilities for the Member Services Representative also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to the Club Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Achieve or exceed individual sales goals, contribute to club monthly and yearly goals.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Recovery Zone amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
Competencies:
  • Communicates Open amp; Effectively
  • Builds Strong Relationships
  • Nurtures Leaning amp; Growth
  • Drives Continuous Improvement
  • Champions CORE values
Qualifications
About Your Qualifications:
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands of the Member Services Representative:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will occasionally encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness!
  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan – 3% Company Match
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Employee perks and discounts
*Please note that certain benefits listed above are for full-time employees only
Pay Range Placement Statement:
Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to:
  • Relevant skills
  • Years and depth of experience
  • Performance History
  • Market competitiveness
  • Geographic economic conditions, such as cost of living and local wage benchmarks

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