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Manager Mazda Service Jobs in Virginia (NOW HIRING)

Berglund Ford Mazda

Automotive Sales Consultant

Salem, VA · On-site

$45K - $150K/yr

Berglund Ford Mazda is looking for motivated individuals to join our sales team in Salem, VA ... Employee discounts on vehicle purchases and service * Employee Referral Program Responsibilities

Berglund Ford Mazda

Automotive Sales Consultant

Salem, VA · On-site

$45K - $150K/yr

Berglund Ford Mazda is looking for motivated individuals to join our sales team in Salem, VA ... Employee discounts on vehicle purchases and service * Employee Referral Program Responsibilities

Berglund Ford Mazda

Automotive Sales Consultant

Salem, VA · On-site

$45K - $150K/yr

Berglund Ford Mazda is looking for motivated individuals to join our sales team in Salem, VA ... Employee discounts on vehicle purchases and service * Employee Referral Program Responsibilities

Brown Automotive Group Ltd

Technician

Fredericksburg, VA · On-site

$45K - $85K/yr

Safford Mazda of Fredericksburg is seeking an Automotive Technician to join our team in ... with Service Manager or Service Advisors regarding any issues with the work performed -Maintain ...

Brown Automotive Group Ltd

Technician

Fredericksburg, VA · On-site

$45K - $85K/yr

Safford Mazda of Fredericksburg is seeking an Automotive Technician to join our team in ... with Service Manager or Service Advisors regarding any issues with the work performed -Maintain ...

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All JobsMazda Service JobsManager Mazda Service JobsManager Mazda Service Jobs in Virginia

Manager Mazda Service information

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What is a manager Mazda service position?

A manager Mazda service position involves overseeing the service department at a Mazda dealership, coordinating repairs, managing staff, ensuring customer satisfaction, and maintaining service quality. The role typically requires strong leadership, technical knowledge of Mazda vehicles, and experience in automotive service management.

What are popular job titles related to Manager Mazda Service jobs in Virginia?

For Manager Mazda Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Manager Mazda Service jobs in Virginia look for?

The top searched job categories for Manager Mazda Service jobs in Virginia are:

What cities in Virginia are hiring for Manager Mazda Service jobs?

Cities in Virginia with the most Manager Mazda Service job openings:

Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Experienced Parts Counter Specialist

Berglund Ford Mazda

Salem, VA • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Berglund Ford Mazda is seeking an Experienced Parts Counter Person to join our team in Salem, VA. The ideal candidate will have a strong knowledge of automotive parts and excellent customer service skills, helping ensure efficient and accurate parts sales and support to both our customers and service department.
Responsibilities
  • Assist customers in identifying and locating the correct automotive parts.
  • Process parts orders accurately and efficiently using the company's inventory system.
  • Maintain parts inventory by monitoring stock levels and coordinating with suppliers.
  • Provide exceptional customer service and technical support to both walk-in and phone customers.
  • Work closely with technicians and service advisors to fulfill parts requests timely.
  • Ensure the parts counter area is organized, clean, and well-stocked.
Requirements
  • Previous experience working as a parts counter specialist or similar role in the automotive industry.
  • Strong knowledge of automotive parts, tools, and terminology.
  • Excellent communication and customer service skills.
  • Proficient with computers and inventory management systems.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High school diploma or equivalent.
Benefits
  • Competitive wage of $15.00 - $18.00 per hour plus commission.
  • Paid time off.
  • Health, dental, vision, life, and disability benefits.
  • 401(k) retirement plan.
  • Career advancement opportunities - Berglund has 10 locations.
  • Employee discounts on vehicle purchases and service.
About the Company
Berglund Ford Mazda is part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia, dedicated to providing exceptional vehicles and service to our valued customers.
Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.

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