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Manager Mazda Service Jobs in Tennessee (NOW HIRING)

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Manager Mazda Service information

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What are popular job titles related to Manager Mazda Service jobs in Tennessee? For Manager Mazda Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Manager Mazda Service jobs in Tennessee look for? The top searched job categories for Manager Mazda Service jobs in Tennessee are:
What cities in Tennessee are hiring for Manager Mazda Service jobs? Cities in Tennessee with the most Manager Mazda Service job openings:
Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in Tennessee as of June 2026, with employment types broken down into 67% Part Time, 11% Temporary, and 22% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

LEADERSHIP DEVELOPMENT PROGRAM - SALES TEAM LEADER - NELSON MAZDA MURFREESBORO

Nelson Mazda Murfreesboro

Murfreesboro, TN • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Leadership Development Program – Sales Team Leader$60,000 Annual Salary + Performance BonusesNo Automotive Experience RequiredLooking for Your First Leadership Career? We Want to Meet You.

Are you succeeding in hospitality, retail, banking, wireless sales, fitness, real estate, or another customer-focused industry—but looking for a career with unlimited growth?

Are you a recent college graduate ready to build a leadership career with a company that invests in your future?

At Nelson Mazda Murfreesboro, we're building the best place to work and the best place to do business. We're not looking for traditional car salespeople. We're looking for ambitious, customer-focused professionals who want to become exceptional leaders.

If you have the drive to succeed, we'll provide the training, mentorship, and opportunities to help you build a rewarding long-term career.

Why Join Nelson Mazda?
  • $60,000 Annual Salary plus performance bonuses
  • Non-commissioned compensation
  • 40-hour work week
  • 5-day work week
  • Closed every Sunday
  • Company-paid training
  • No automotive experience required
  • Leadership development from day one
  • Clear path into management
  • Modern, customer-first sales environment
We Want to Meet People From:
  • Hospitality & Restaurant Management
  • Hotel & Guest Services
  • Luxury & Retail Sales
  • Banking & Financial Services
  • Verizon, AT&T, T-Mobile, and Wireless Sales
  • Enterprise Rent-A-Car
  • Fitness Membership Sales & Management
  • Real Estate
  • Customer Service Leadership
  • Recent College Graduates
  • Former College Athletes
  • Military Veterans

Your people skills, work ethic, and leadership potential matter far more than automotive experience.

What You'll Do

As part of our Leadership Development Program, you'll learn every aspect of our customer-first business while developing the skills necessary to become a successful Sales Team Leader and future dealership leader.

You'll learn how to:

  • Deliver an exceptional customer experience
  • Build lifelong client relationships
  • Lead with integrity and professionalism
  • Develop communication and leadership skills
  • Work alongside experienced mentors and executive leadership
  • Grow into future leadership opportunities within our organization
Who Thrives Here?

We're looking for people who are:

  • Highly motivated
  • Coachable
  • Competitive
  • Professional
  • Customer-focused
  • Team-oriented
  • Positive every day
  • Committed to personal growth

Excellence is expected daily.

We're building a team of high producers who want a career—not just a job.

Benefits
  • $60,000 Annual Salary + Performance Bonuses
  • 401(k) with up to a 6% company match
  • 100% vested from Day One
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Additional voluntary insurance options
  • Paid Time Off after 90 days
  • Company-paid professional training
  • Employee vehicle purchase program
  • Employee discounts on service and parts
Schedule
  • 40-hour work week
  • 5-day work week
  • Closed Sundays

We believe exceptional performance starts with balance, personal growth, and time with family.

Our Mission

To be the best place to work and the best place to do business.

If you're looking for a company that will invest in your future, challenge you to grow, and reward your commitment to excellence, we'd love to meet you.

Apply today and begin your leadership career with Nelson Mazda Murfreesboro.

Equal Opportunity Employer

Nelson Mazda Murfreesboro is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. We recruit, hire, train, promote, and compensate individuals based on qualifications, merit, and business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Employment with Nelson Mazda Murfreesboro is contingent upon successful completion of a pre-employment background check, motor vehicle record review, and drug screening, where permitted by law.

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