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Manager Mazda Service Jobs in Oregon (NOW HIRING)

Lithia Motors, Inc.

Mazda Product Specialist

Medford, OR · On-site

$20/hr

You'll join a supportive team that values integrity, exceptional customer service, and professional ... * Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain ...

Lithia Motors, Inc.

Mazda Product Specialist

Medford, OR · On-site

$20/hr

You'll join a supportive team that values integrity, exceptional customer service, and professional ... * Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain ...

Kiefer Mazda

Salesperson

Eugene, OR · On-site

... and management to achieve sales targets and objectives. * Stay updated on Mazda products ... Goal-oriented with a strong drive to achieve sales targets and deliver exceptional customer service.

Kiefer Mazda

Salesperson

Eugene, OR · On-site

... and management to achieve sales targets and objectives. * Stay updated on Mazda products ... Goal-oriented with a strong drive to achieve sales targets and deliver exceptional customer service.

Kiefer Mazda

Salesperson

Eugene, OR · On-site

... and management to achieve sales targets and objectives. * Stay updated on Mazda products ... Goal-oriented with a strong drive to achieve sales targets and deliver exceptional customer service.

Kiefer Mazda

Sales BDC

Eugene, OR · On-site

... passion for sales and customer service? Kiefer Mazda is seeking an experienced Sales BDC ... Utilize CRM software to manage and track customer interactions, ensuring all leads are properly ...

Kiefer Mazda

Internet Sales Specialist

Eugene, OR · On-site

... Mazda has built a reputation for honesty, exceptional customer service, and treating both our ... Maintain accurate customer records in our CRM. * Work closely with our sales and management teams.

Kiefer Mazda

Internet Sales Specialist

Eugene, OR · On-site

$60K - $120K/yr

... Mazda has built a reputation for honesty, exceptional customer service, and treating both our ... Maintain accurate customer records in our CRM. * Work closely with our sales and management teams.

Kiefer Mazda

Internet Sales Specialist

Eugene, OR · On-site

$60K - $120K/yr

... Mazda has built a reputation for honesty, exceptional customer service, and treating both our ... Maintain accurate customer records in our CRM. * Work closely with our sales and management teams.

Royal Moore Auto Center

Service BDC

Hillsboro, OR · On-site

$17/hr

Service BDC Representative - Royal Moore Mazda, GMC, Buick Royal Moore Mazda, GMC, Buick is looking ... Set, confirm, and manage service appointments accurately * Use CRM and dealership scheduling ...

Royal Moore Auto Center

Service BDC

Hillsboro, OR · On-site

$17/hr

Service BDC Representative - Royal Moore Mazda, GMC, Buick Royal Moore Mazda, GMC, Buick is looking ... Set, confirm, and manage service appointments accurately * Use CRM and dealership scheduling ...

Royal Moore Auto Center

Service BDC

Hillsboro, OR · On-site

$17/hr

Service BDC Representative - Royal Moore Mazda, GMC, Buick Royal Moore Mazda, GMC, Buick is looking ... Set, confirm, and manage service appointments accurately * Use CRM and dealership scheduling ...

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Manager Mazda Service information

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What is a manager Mazda service position?

A manager Mazda service position involves overseeing the service department at a Mazda dealership, coordinating repairs, managing staff, ensuring customer satisfaction, and maintaining service quality. The role typically requires strong leadership, technical knowledge of Mazda vehicles, and experience in automotive service management.

What are popular job titles related to Manager Mazda Service jobs in Oregon?

For Manager Mazda Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Manager Mazda Service jobs in Oregon look for?

The top searched job categories for Manager Mazda Service jobs in Oregon are:

What cities in Oregon are hiring for Manager Mazda Service jobs?

Cities in Oregon with the most Manager Mazda Service job openings:

Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Mazda Product Specialist

Medford, OR • On-site

Lithia Motors, Inc.
See more jobs at Lithia Motors, Inc.external

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Lithia Motors rating

7.5

Company rating: 7.5 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

Job description

Dealership:
L0317 Crater Lake Mazda
Crater Lake Mazda
Now Hiring: Product Specialist
  • Pay: $20.00 per hour + bonus opportunities
  • Schedule: We ask that you have open availability to support dealership operations and customer demand. You will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods and key opportunities for maximizing earnings.

Why Join Our Team?
At Crater Lake Mazda, we believe buying a vehicle is an exciting, enjoyable experience-not a high-pressure one. As a Product Specialist, you'll focus on building relationships, educating customers, and helping them find the right vehicle for their lifestyle. You'll join a supportive team that values integrity, exceptional customer service, and professional growth while representing a brand known for innovative design and outstanding quality. Crater Lake Mazda is committed to creating an exceptional customer experience from the showroom to the service drive, making it a rewarding place to build your career.
What You'll Do
  • Greet customers in a prompt, friendly and professional manner.
  • Provide professional product presentations to all customers.
  • Offer and accompany customers on vehicle demonstration ride(s).
  • Develop and prospect new business continuously.
  • Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
  • Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
  • Schedule customer appointments daily.
  • Assist customer during write up process ensuring it is a non-confrontational experience.
  • Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
  • Attend and actively participate in daily sales and training meetings
  • Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
  • Upon sale, introduce customer to Service department following Sales 2 Service process.
  • Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.

What You'll Bring
  • 2 or more years of experience required
  • A customer-first mindset with a passion for creating a positive buying experience
  • Strong communication and interpersonal skills with the ability to build relationships and earn trust
  • Ability to learn and confidently present vehicle features, technology, and benefits to customers
  • Professionalism, reliability, and a willingness to be part of a collaborative team
  • Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.

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