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Manager Mazda Service Jobs in Colorado (NOW HIRING)

McDonald Mazda North Serving the Longmont area, McDonald Mazda North stands out for its combination ... Employee Discounted Pricing on Parts, Vehicles, and Service What Makes Us Different? As a family ...

New

With a consistent spot in Mazda's President's Club, our dealership reflects both excellence and ... Employee Discounted Pricing on Parts, Vehicles, and Service What Makes Us Different? As a family ...

New

PARTS CONSULTANT

Littleton, CO · On-site

$50K - $70K/yr

... from Mazda North American Operations. We aim to deliver the best car buying, servicing, and ... Experience with inventory control, parts ordering, or stock management systems is an asset.

Title Processor

Littleton, CO · On-site

$23 - $26/hr

... from Mazda North American Operations. We aim to deliver the best car buying, servicing, and ... Follow scheduled hours as needed, defined by your manager. What We Offer: * Family Owned ...

Manager Mazda Service information

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What is a manager Mazda service position?

A manager Mazda service position involves overseeing the service department at a Mazda dealership, coordinating repairs, managing staff, ensuring customer satisfaction, and maintaining service quality. The role typically requires strong leadership, technical knowledge of Mazda vehicles, and experience in automotive service management.

What are popular job titles related to Manager Mazda Service jobs in Colorado?

For Manager Mazda Service jobs in Colorado, the most frequently searched job titles are:

What cities in Colorado are hiring for Manager Mazda Service jobs?

Cities in Colorado with the most Manager Mazda Service job openings:

Sales Manager - Mazda North

Socket.dev

Longmont, CO • On-site

$85 - $110/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

McDonald Mazda North
Serving the Longmont area, McDonald Mazda North stands out for its combination of thoughtful Mazda design and strong team values. With a consistent spot in Mazda’s President’s Club, our dealership reflects both excellence and approachability. As part of the McDonald Automotive family, you’ll find opportunities to grow and belong.

Check out our Instagram to see what we're all about!

Experience & Qualifications Needed:
  • Valid driver’s licenseand clean driving record
  • 5 years of previous automotive sales experience is required
  • 5 years of supervisory experience is preferred
  • 1 year of Dealer System Management (DMS) experience
Essential Duties and Major Responsibilities:
  • Work directly with our employees and customers to develop relationships and help to enhance the sales process.
  • Build relationships with customers to establish a customer network.
  • Provide training and support for the sales staff and assist in closing deals.
  • Help manage the productivity of the sales department.
  • Facilitate regular sales training for continued team growth.
  • Works with salespeople on programs to increase sales and helps close deals when necessary.
What We Offer:
  • Competitive 401k / 401k matching
  • Medical / Dental / Vision Insurance
  • Employee Assistance Program (EAP) - free, confidential counseling
  • PTO Accrual
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary Life and AD&D
  • Employee Discounted Pricing on Parts, Vehicles, and Service
What Makes Us Different?

As a family owned and operated company for over 65 years, McDonald Automotive is proud to serve Colorado with a legacy built on respect, integrity, growth, hard work, and trust. With three generations actively involved in the day-to-day operations, we prioritize relationships over transactions—with our customers, our community, and our employees.

Our motto, Doing Right Comes Naturally, reflects our commitment to doing business the right way. That commitment has earned us recognition as one of the top 20 dealerships in the U.S., not just by meeting manufacturer standards but by holding ourselves to even higher ones. We aim to deliver the best car buying, servicing, and ownership experience in the industry.

At McDonald, we believe that exceptional experiences start with exceptional people. Many of our team members have spent decades with us, growing their careers and eventually retiring as part of the McDonald legacy. We're proud to attract driven, motivated individuals who are passionate about their work and dedicated to building lasting relationships. It’s not just about the work we do — it’s about the family we build along the way.

Disclaimer:

This position will remain open for at least three days and will close upon candidate selection.

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to Recruiting@mcdonaldag.com or call 303-795-1100.

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