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Manager Mazda Service Jobs in Colorado (NOW HIRING)

PARTS CONSULTANT

Littleton, CO · On-site

$20 - $26/hr

McDonald Mazda West McDonald Mazda West brings award-winning Mazda service to Lakewood with a ... Experience with inventory control, parts ordering, or stock management systems is an asset.

LOT ATTENDANT

Denver, CO · On-site

$18.16 - $20/hr

McDonald Mazda West brings award-winning Mazda service to Lakewood with a family-run culture that ... Self-starter with capability to manage your day Essential Duties and Major Responsibilities:

PORTER

Littleton, CO · On-site

$18.16/hr

As proud members of Mazda's President's Club, our team delivers exceptional service while working ... Keep lots neat and orderly, moving cars as directed by the service manager and in accordance with ...

Sales Consultant

Littleton, CO · On-site

$60K - $125K/yr

As proud members of Mazda's President's Club, our team delivers exceptional service while working ... Relationship Management - Maintain a smart follow-up system that drives loyalty, repeat visits, and ...

PARTS CONSULTANT

Littleton, CO · On-site

$50K - $70K/yr

... from Mazda North American Operations. We aim to deliver the best car buying, servicing, and ... Experience with inventory control, parts ordering, or stock management systems is an asset.

Manager Mazda Service information

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What are popular job titles related to Manager Mazda Service jobs in Colorado? For Manager Mazda Service jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Manager Mazda Service jobs in Colorado look for? The top searched job categories for Manager Mazda Service jobs in Colorado are:
What cities in Colorado are hiring for Manager Mazda Service jobs? Cities in Colorado with the most Manager Mazda Service job openings:

PARTS CONSULTANT

Mcdonald Automotive

Littleton, CO • On-site

$20 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

McDonald Mazda West
McDonald Mazda West brings award-winning Mazda service to Lakewood with a family-run culture that’s focused on growth, support, and purpose. As a longtime member of Mazda’s President’s Club, we’re proud to deliver an elevated experience—both for our customers and our team. Come join a dealership where energy and integrity meet.

Check out our Instagram to see what we're all about!

Experience & Qualifications Needed:

  • Previous parts experience (dealer or aftermarket) is a plus
  • High school diploma or equivalent (required).
  • Familiarity with automotive components, systems, and terminology.
  • Experience with inventory control, parts ordering, or stock management systems is an asset.
  • Customer service experience in a retail or service environment is beneficial.
  • Post-secondary education in Automotive Technology, Business, or a related field (an asset).
  • Team oriented and self-motivated.
  • Valid driver’s license with a clean driving record.

Essential Duties and Major Responsibilities:

  • Deliver parts to technicians if necessary.
  • Handle vendor returns & orders.
  • Inventory control
  • Retail sales and internal estimates
  • Organize and keep the parts department clean.
  • Assist with shipping & receiving
  • Assist coworkers with parts-related questions.
  • Assist with other duties as assigned.

What We Offer:

  • Competitive 401k / 401k matching
  • Medical / Dental / Vision Insurance
  • Employee Assistance Program (EAP) - free, confidential counseling
  • PTO Accrual
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary Life and AD&D
  • Employee Discounted Pricing on Parts, Vehicles, and Service

What Makes Us Different?

As a family owned and operated company for over 65 years, McDonald Automotive is proud to serve Colorado with a legacy built on respect, integrity, growth, hard work, and trust. With three generations actively involved in the day-to-day operations, we prioritize relationships over transactions—with our customers, our community, and our employees.

Our motto, Doing Right Comes Naturally, reflects our commitment to doing business the right way. That commitment has earned us recognition as one of the top 20 dealerships in the U.S., not just by meeting manufacturer standards but by holding ourselves to even higher ones. We aim to deliver the best car buying, servicing, and ownership experience in the industry.

At McDonald, we believe that exceptional experiences start with exceptional people. Many of our team members have spent decades with us, growing their careers and eventually retiring as part of the McDonald legacy. We're proud to attract driven, motivated individuals who are passionate about their work and dedicated to building lasting relationships. It’s not just about the work we do—it’s about the family we build along the way.

Disclaimer:

This position will remain open for at least three days and will close upon candidate selection.

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to recruiting@mcdonaldag.com.