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Manager Manufacturing Technical Support Jobs in Virginia

Power Monitors, Inc.

Technical Support Manager

VA · On-site

$70K - $90K/yr

Technical Support Manager Location: Mt. Crawford, VA Department: Technical Support Reports To: VP ... Since 1986, Power Monitors, Inc. has been a leading manufacturer of innovative power quality ...

Forgent

Technical Support Engineer

Richmond, VA · On-site

Engineering & Manufacturing Feedback Loop * Translate field failures into actionable insights for ... Experience with CRM/case management platforms (Salesforce preferred) and ERP systems. Core ...

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

Description: OCH Technologies is seeking a Technical Support professional in support of an FAA ... reports to program management and stakeholders. * Interface directly with end users and ...

InterSources Inc

Technical Support

Richmond, VA · On-site

$36K - $46K/yr

They are seeking a Technical Support professional who will provide customer service and troubleshooting for desktop products, while also managing and administering various devices and technologies.

Arete Technologies, Inc.

Technical Support

Richmond, VA

$37K - $46K/yr

... Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...

Ask IT consulting

Technical Support

Richmond, VA · On-site

$37K - $46K/yr

... Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Support user account management including provisioning, access control, and password management.

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Support user account management including provisioning, access control, and password management.

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Manager Manufacturing Technical Support information

What is the difference between Manager Manufacturing Technical Support vs Manufacturing Engineer?

AspectManager Manufacturing Technical SupportManufacturing Engineer
Primary FocusOverseeing technical support teams, resolving manufacturing issues, and ensuring production efficiencyDesigning, developing, and improving manufacturing processes and equipment
Required CredentialsBachelor's in Engineering or related field, technical certifications, leadership experienceBachelor's or higher in Mechanical, Industrial, or Manufacturing EngineeringWork EnvironmentSupport centers, production floors, troubleshooting environmentsDesign labs, production lines, process development settings

The Manager Manufacturing Technical Support primarily manages support teams and resolves technical issues on the production floor, while Manufacturing Engineers focus on designing and optimizing manufacturing processes. Both roles require engineering credentials and work closely within manufacturing environments, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Manufacturing Technical Support jobs in Virginia?

The most popular types of Manufacturing Technical Support jobs in Virginia are:

What cities in Virginia are hiring for Manager Manufacturing Technical Support jobs?

Cities in Virginia with the most Manager Manufacturing Technical Support job openings:

Manager Manufacturing Technical Support jobs near you

Technical Support Manager

Power Monitors, Inc.

Mount Crawford, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Technical Support Manager  


Location: Mt. Crawford, VA
Department: Technical Support
Reports To: VP of Operations and Engineering


Power Monitors, Inc. is seeking a Technical Support Manager to lead and strengthen our customer-facing technical support operations. This role ensures customer inquiries are resolved quickly and accurately while serving as a key link between our customers, Engineering, and Software Development teams.


If you’re a hands-on leader with strong troubleshooting skills and a passion for helping others solve complex technical issues, we’d love to hear from you!


Key Responsibilities  


  • Lead and support the Technical Support team, ensuring timely and high-quality customer assistance.
  • Provide direct technical support for PMI products, software, and field applications.
  • Act as the primary liaison between customers, Engineering, and Software Development.
  • Document, track, and analyze technical issues and recurring problems.
  • Contribute to testing and feedback during product development and updates.
  • Create and maintain internal technical documentation and knowledge base content.
  • Identify process improvements to enhance efficiency and customer satisfaction.
  • Occasional overnight travel may be required.


What We’re Looking For  


  • Strong PC troubleshooting skills, including driver, communication, and security issues.
  • Proven experience in customer technical support or IT systems support.
  • Excellent problem-solving and communication skills.
  • Networking skills
  • Technical writing or documentation experience a plus.
  • Technical college degree preferred
  • Electrical background or experience with electric utilities is a plus but not required.


Benefits  


  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Supplemental Insurance Options
  • Company-paid Life Insurance
  • Paid Time Off (PTO)
  • 401(k) with Company Match
  • Education Reimbursement
  • 529 College Savings Contribution Matching


About Power Monitors, Inc.  

Since 1986, Power Monitors, Inc. has been a leading manufacturer of innovative power quality analyzers and wireless testing equipment. Serving clients worldwide, we are known for our cutting-edge technology, 24/7 technical support, and customer-first mindset.