Manager Learning Development Jobs in West Fargo, ND

Position Title: Outreach and Admissions Counselor

Location: Quentin Burdick Job Corps Center, Grand Forks, ND

Reports To: Outreach and Admissions Manager

The Outreach and Admissions Counselor provide support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally funded residential training program. The mission of Job Corps is to provide career-ready technical and basic skills (academic) training and job placement assistance to program eligible youth ages 16-24.

Summary of Duties:

Performs Outreach and Admissions activities and programs which include educating and working in partnership with individuals, communities, organizations, one-stops,
schools, social services agencies, community partners, military services, and other training programs to promote and foster applicant referral and related services to ensure the Fred G. Acosta Job Corps Center is in compliance with the requirements of the U.S. Department of Labor (DOL), Human Learning Systems, and other applicable regulations, policies, requirements and mandates.

Significant Responsibilities:

• Ensures that the Job Corps program maintains a positive public image, strong community and employer partnerships, a pool of eligible and committed applicants, and full utilization of the Job Corps training opportunities. Of particular focus is full implementation of the Career Development Services System (CDSS), including the Suite of Applications (i.e., OASIS, EPMS, FMS), and compliance with the Job Corps Policy and Requirements Handbook and DOL, Corporate policies, procedures, memoranda, and operational instructions.
• Maintains integrity of the Job Corps Program and of the Quentin Burdick Job Corps Center.
• Performs and delivers quality Job Corps outreach, admissions and re-admissions services and support within an assigned geographical area in accordance with DOL, PRH, and HLS standards and guidelines. This includes, but is not limited to:
• Recruits eligible youth to the Job Corps program and submits a sufficient number of eligible applicant folders to achieve 103% of contacted on-board strength. Maintains a 90-day commitment of 95% of all students recruited to the program.
• Maintains weekly contact with all applicants pending arrival and documents all contact in required database.
• Assist applicants in developing a career and employability plan utilizing the Personal Career Development Plan (PCDP).
• Participates in evening and weekend outreach/recruitment activities as necessary or assigned.
• Conducts Unauthorized Absence (AC) retrieval within assigned area. Travel required and home visits.
• Provides all applicants with accurate information about Job Corps, including the process for eligibility determination, selection, and assignment of eligible applicants for enrollment; privacy rights and equal employment opportunity information, reasonable accommodation information, and information concerning voluntary enrollment in Job Corps for each individual.
• Conducts campus tours and represents the Quentin Burdick Job Corps
  Center at public and other community events, as well as at organizational
  meetings and in high schools. Joins and actively participate in at least one
  community group, i.e. Chamber of Commerce, Rotary, etc. Is familiar with and
  promotes/supports campus-wide compliance with DOL, Corporate and Center
  initiatives.
• Assesses and verifies applicant eligibility and other factors for student selection and enrollment. Notifications must be made to all applicants of their eligibility determination, as outlined in the PRH.
• Uses and completes in detail the Essential Eligibility Requirements (EER’s), the ETA 6-53 and Personal Career Development Plan (PCDP)/ePCDP in accordance with PRH, Regional and HLS policies and procedures.
• Collaborates with Career Center/One-Stops and other community resources to meet applicant’s needs.
• Conducts pre-enrollment, pre-departure, and departure activities in accordance with PRH, corporate, and project guidelines to ensure all enrollees arrive at the assigned center as scheduled, and that each new arrival knows what to expect upon arrival and enrollment at the center.
• Conducts follow-up and retention/commitment activities with enrolled students once they arrive on center and throughout their center experience, especially during the first 90 days.
• Prepares, submits, and analyzes (as necessary) a variety of qualitative, quantitative, and narrative reports in accordance with and as prescribed by Corporate Office, and Department of Labor.
• Performs administrative, support, and management functions in support of quantitative and quality goal accomplishment, including deliveries of performance and services.
• Assists in developing, coordinating, implementing, and maintaining Total Quality Management processes that focus on problem-solving, issue resolution, cost reduction, continuous quality improvement, and organizational and operational excellence as indicated by:
  • Quality and eligible applicants, applications, EER’s, ETA 6-53 and PCDP’s.
  • Quality pre-enrollment and pre-departure preparation for all enrollees.
  • Zero Tolerance on no-shows and ineligibles.
  • Zero Tolerance on fraudulent enrollments.
  • Outcome-oriented and timely weekly and monthly reports and
    updates.
  • Quality enhanced admissions and retention activities that yield a
    90-day commitment rate of 85% and a 45-day Level 1 ZT Exit Rate of 98%.
  • Zero tolerance on lost and/or missing student transportation tickets – 100% accountability at all times.
  • Achievement of weekly and monthly arrival and retention goals.
  • A pool of quality applicants (files).
  • Absolute fiscal and contract integrity on mileage and travel reimbursement, time and attendance, use of office and contract resources, and other appropriate indicators.
  • Total contract compliance, including fiscal and contract integrity and Chapter 1, Job Corps Policy and Requirements Handbook (PRH).
  • Reviews MPO 31 monthly with the CDSS and other applicable staff.
  • Maintain caseload reports and provides caseload reports to the
    contract Outreach and Admissions Supervisor.
• Provides support to the Career Development Services System (CDSS) department to ensure student job readiness.
• Provide placement support to students who attain graduate status, by assisting with career transition skills such as interviewing and resume preparation. Available to coach graduates on placement search strategies.
• Maintain assessment and placement plan for each assigned recruited graduate. Identifies, locates, and makes referrals to transitional support services necessary for successful placement and retention.
• Participates in PRH mandated staff training.

Education/Experience:

• Bachelor’s degree in human services, psychology, counseling, education, social science, communications, or closely related field; or an Associate’s degree in human services, psychology, counseling, education, social science, communications, or closely related field, and two years related experience.
• Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.
• Experience in counseling, marketing, and education are desired.

Certifications/Licenses:

• Valid state driver’s license
• CPR/First Aid certifications

Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.