Position Overview The Customer Success Learning & Development Specialist supports Customer Success ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Position Overview The Customer Success Learning & Development Specialist supports Customer Success ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Position Overview The Customer Success Learning & Development Specialist supports Customer Success ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Position Overview The Customer Success Learning & Development Specialist supports Customer Success ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Position Overview The Customer Success Learning & Development Specialist supports Customer Success ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Position Overview The Customer Success Learning & Development Specialist supports Customer Success ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Position Overview The Customer Success Learning & Development Specialist supports Customer Success ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Position Overview The Customer Success Learning & Development Specialist supports Customer Success ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Specialized Learning Leader - Curriculum
Tampa, FL · On-site
$92K - $137K/yr
... development process. * Own and manage assigned curriculum initiatives, including project plans ... Ensure learning solutions align with business objectives and learner needs. * Contribute to ...
Specialized Learning Leader - Curriculum
Tampa, FL · On-site
$92K - $137K/yr
... development process. * Own and manage assigned curriculum initiatives, including project plans ... Ensure learning solutions align with business objectives and learner needs. * Contribute to ...
Specialized Learning Leader - Curriculum
Tampa, FL · On-site
$92K - $137K/yr
... development process. * Own and manage assigned curriculum initiatives, including project plans ... Ensure learning solutions align with business objectives and learner needs. * Contribute to ...
Specialized Learning Leader - Curriculum
Tampa, FL · On-site
$92K - $137K/yr
... development process. * Own and manage assigned curriculum initiatives, including project plans ... Ensure learning solutions align with business objectives and learner needs. * Contribute to ...
Global Internal Audit Governance Learning & Development, Vice President
Tampa, FL · Hybrid
$95K - $126K/yr
The Global Internal Audit Governance Learning & Development (L&D) Vice President sits within the Global Internal Audit Workforce Management (WFM) team and serves as the subjectmatter expert for ...
Global Internal Audit Governance Learning & Development, Vice President
Tampa, FL · Hybrid
$95K - $126K/yr
The Global Internal Audit Governance Learning & Development (L&D) Vice President sits within the Global Internal Audit Workforce Management (WFM) team and serves as the subjectmatter expert for ...
Global Internal Audit Governance Learning & Development, Vice President
Tampa, FL · On-site
$95K - $126K/yr
The Global Internal Audit Governance Learning & Development (L&D) Vice President sits within the Global Internal Audit Workforce Management (WFM) team and serves as the subject-matter expert for ...
Global Internal Audit Governance Learning & Development, Vice President
Tampa, FL · On-site
$95K - $126K/yr
The Global Internal Audit Governance Learning & Development (L&D) Vice President sits within the Global Internal Audit Workforce Management (WFM) team and serves as the subject-matter expert for ...
Manager, Omni Learning and Development Division: Omni Learning and Development Supervisor Title: Assistant Vice-President, Omni Learning and Development Location: St. Petersburg, FL (National ...
Manager, Omni Learning and Development Division: Omni Learning and Development Supervisor Title: Assistant Vice-President, Omni Learning and Development Location: St. Petersburg, FL (National ...
Manager, Product Development GMP Operations
$108K - $135K/yr
The Manager, Product Development GMP Operations is a sitebased leadership role supporting ... Access to Lonza's learning, development, and leadership programs What you will do: * Lead and ...
Manager, Product Development GMP Operations
$108K - $135K/yr
The Manager, Product Development GMP Operations is a sitebased leadership role supporting ... Access to Lonza's learning, development, and leadership programs What you will do: * Lead and ...
Manager, Product Development GMP Operations
Tampa, FL · On-site
$108K - $135K/yr
Job Title Manager, Product Development GMP Operations Location Tampa, FL, USA The actual location ... Access to Lonza's learning, development, and leadership programs What you will do: * Lead and ...
Manager, Product Development GMP Operations
Tampa, FL · On-site
$108K - $135K/yr
Job Title Manager, Product Development GMP Operations Location Tampa, FL, USA The actual location ... Access to Lonza's learning, development, and leadership programs What you will do: * Lead and ...
Learning Architect
Saint Petersburg, FL · Remote
$70K - $110K/yr
... for development. Collaborate with subject matter experts (SMEs) to uncover and bring expert knowledge into each project. * Manage relationships with key business stakeholders, ensuring learning ...
Learning Architect
Saint Petersburg, FL · Remote
$70K - $110K/yr
... for development. Collaborate with subject matter experts (SMEs) to uncover and bring expert knowledge into each project. * Manage relationships with key business stakeholders, ensuring learning ...
While experience in Talent Management, Learning & Development, Organizational Development, or Human Resources is valuable, we are equally interested in candidates from Product Management, Sales ...
While experience in Talent Management, Learning & Development, Organizational Development, or Human Resources is valuable, we are equally interested in candidates from Product Management, Sales ...
While experience in Talent Management, Learning & Development, Organizational Development, or Human Resources is valuable, we are equally interested in candidates from Product Management, Sales ...
While experience in Talent Management, Learning & Development, Organizational Development, or Human Resources is valuable, we are equally interested in candidates from Product Management, Sales ...
While experience in Talent Management, Learning & Development, Organizational Development, or Human Resources is valuable, we are equally interested in candidates from Product Management, Sales ...
While experience in Talent Management, Learning & Development, Organizational Development, or Human Resources is valuable, we are equally interested in candidates from Product Management, Sales ...
This position facilitates new hire orientation, foundational learning programs, and professional ... Strong organizational skills with the ability to manage program logistics, training records, and ...
This position facilitates new hire orientation, foundational learning programs, and professional ... Strong organizational skills with the ability to manage program logistics, training records, and ...
Quality Inspection
Clearwater, FL · On-site
$19 - $22/hr
... Manager. Learning & Development * Actively participate in on-the-job training covering The Company' solid-state motor control products, quality standards, inspection procedures, and safety ...
Quick apply
Quality Inspection
Clearwater, FL · On-site
$19 - $22/hr
... Manager. Learning & Development * Actively participate in on-the-job training covering The Company' solid-state motor control products, quality standards, inspection procedures, and safety ...
Provides Professional Development and employee engagement through collaborative support and ... Manages Learning Management System training plans, user profiles, skills checklists, and other ...
Provides Professional Development and employee engagement through collaborative support and ... Manages Learning Management System training plans, user profiles, skills checklists, and other ...
Director of People Development
Tampa, FL · On-site
Implement and manage learning systems and technology solutions to track training, certifications, development progress, and program effectiveness. Education and Experience * Education: Bachelor ...
Quick apply
Director of People Development
Tampa, FL · On-site
Implement and manage learning systems and technology solutions to track training, certifications, development progress, and program effectiveness. Education and Experience * Education: Bachelor ...
Sales Development Representative (Hybrid)
Tampa, FL · Hybrid
$28/hr
This is a hybrid position reporting directly to the Manager of Sales Development. To support your ... Prioritize learning, development, and progress quickly through our Procore certification process.
Sales Development Representative (Hybrid)
Tampa, FL · Hybrid
$28/hr
This is a hybrid position reporting directly to the Manager of Sales Development. To support your ... Prioritize learning, development, and progress quickly through our Procore certification process.
Manager Learning Development information
See Palm Harbor, FL salary details
$44.9K - $51.6K
1% of jobs
$51.6K - $58.3K
4% of jobs
$58.3K - $65K
4% of jobs
$65K - $71.6K
6% of jobs
$74.7K is the 25th percentile. Wages below this are outliers.
$71.6K - $78.3K
19% of jobs
$78.3K - $85K
12% of jobs
The median wage is $86.5K / yr.
$85K - $91.7K
12% of jobs
$91.7K - $98.4K
12% of jobs
$100.3K is the 75th percentile. Wages above this are outliers.
$98.4K - $105.1K
14% of jobs
$105.1K - $111.8K
10% of jobs
$111.8K - $118.4K
5% of jobs
$44.9K
$87.8K
$118.4K
How much do manager learning development jobs pay per year?
How does a manager of learning and development typically collaborate with other departments to identify training needs?
What is the difference between Manager Learning Development vs Learning and Development Specialist?
| Aspect | Manager Learning Development | Learning and Development Specialist |
|---|---|---|
| Credentials | Bachelor's degree, certifications in training or HR (e.g., CPLP) | Bachelor's degree, certifications in training or HR (e.g., CPLP) |
| Work Environment | Oversees teams, strategic planning, higher-level management | Delivers training, develops content, supports learning programs |
| Employer & Industry Usage | Corporate, educational, nonprofit sectors | Corporate, educational, nonprofit sectors |
| Search & Comparison Intent | Looking for leadership roles in learning development | Seeking roles focused on training delivery and content creation |
The main difference is that the Manager Learning Development oversees learning strategies and manages teams, while the Learning and Development Specialist focuses on delivering training and developing learning content. Both roles require similar credentials but differ in scope and responsibilities within organizations.
What does a manager of learning and development do?
What are the key skills and qualifications needed to thrive as a manager of learning and development, and why are they important?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 8 days ago
Ashley Furniture rating
6.1
Based on 290 frontline employees who took The Breakroom Quiz
38th of 51 rated furniture manufacturers
Job description
Who We Are:
At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.
If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.
If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.
Position Overview
The Customer Success Learning & Development Specialist supports Customer Success and Retail teams through comprehensive training delivery, onboarding support, content maintenance, coaching, and process improvement initiatives. This role serves as a critical resource for employee development and operational knowledge, ensuring teams have the tools and training needed to deliver exceptional customer experiences.
Key Responsibilities
Training & Development
- Facilitate and deliver training programs for Customer Success and Retail teams
- Maintain and update learning materials, SOPs, and process documentation to ensure accuracy and relevance
- Support employee development through ongoing coaching and performance support
- Track training completion, learner progress, and adoption of new processes using operational KPIs
- Serve as a subject matter expert resource for process and operational knowledge
Onboarding & Support
- Design and deliver onboarding experiences for new Customer Success and Retail team members
- Provide post-training support to help employees apply knowledge and build confidence
- Conduct check-ins and follow-up coaching to ensure successful knowledge transfer
Content Management
- Create, update, and maintain training materials, job aids, videos, and reference documents
- Ensure content accuracy through collaboration with operations, quality, and leadership teams
- Organize and manage training content in LMS platforms and knowledge management systems
Process Improvement
- Identify workflow inefficiencies and support implementation of process improvements and best practices
- Recommend updates to training materials, SOPs, workflows, and operational processes to improve employee performance and customer experience
- Partner with stakeholders to ensure successful rollout of process updates and changes
Cross-Functional Partnership
- Partner with operations, quality, leadership, and support teams to ensure training content accuracy
- Collaborate on successful rollout of process updates and system changes
- Provide facilitation, feedback, and ongoing support to help employees build knowledge and confidence
Required Qualifications
- Equivalent combination of education and relevant work experience will be considered
- 1-3 years of experience in customer service, training, onboarding, content support, or process improvement environments
- Experience creating and maintaining training content and documentation
- Demonstrated experience facilitating training or presenting to groups
Additional Qualifications (Preferred)
- Experience with LMS platforms, content management tools, and video creation tools
- Proficiency with CRM systems and knowledge base systems
- Background in instructional design or adult learning principles
- Certification in training delivery or instructional design (e.g., CPTD, ATD certificates)
- Strong Microsoft Office skills, particularly PowerPoint and Word
- Experience in retail or customer success environments
- Familiarity with change management principles and practices
- Previous coaching or mentoring experience
Work Environment:
- This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours.
Benefits We Offer:
- Health, Dental, Vision, Employee Assistance Program
- Paid Time Off; increases with years of service
- Generous Employee Discount on home furnishings
- Professional Development Opportunities
- Tuition Assistance
- Ashley Wellness Centers (location specific)
- 401(k) and Profit Sharing
- Life Insurance
Our Core Values:
- Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
- (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
- Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
- Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
- Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
- Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
- Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.
Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:
Corporate Social Responsibility
View Our Corporate Brochure
We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.
Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.
* Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
What Ashley Furniture employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Ashley Furniture Industries
Sourced by ZipRecruiter
Industry
Furniture manufacturing and furniture and home furnishings stores
Company size
10,000+ Employees
Headquarters location
Arcadia, WI, US