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Manager Learning Development Jobs in Lakeland, FL

Lonza

Manager, Product Development GMP Operations

Tampa, FL · On-site

$108K - $135K/yr

Job Title Manager, Product Development GMP Operations Location Tampa, FL, USA The actual location ... Access to Lonza's learning, development, and leadership programs What you will do: * Lead and ...

Inovalon

Employee Experience Program Manager

Tampa, FL · On-site

While experience in Talent Management, Learning & Development, Organizational Development, or Human Resources is valuable, we are equally interested in candidates from Product Management, Sales ...

UAB

DIRECTOR-LEARNING TECHNOLOGIES

Tampa, FL

$85K - $139K/yr

Experience with project management, policy development, reporting/assessment, and collaboration ... learning. UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to ...

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All JobsLearning Development JobsManager Learning Development JobsManager Learning Development Jobs in Lakeland, FL

Manager Learning Development information

See Lakeland, FL salary details

$47.5K

$92.9K

$125.4K

How much do manager learning development jobs pay per year?

As of Aug 8, 2026, the average yearly pay for manager learning development in Lakeland, FL is $92,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $107,700.00 per year, depending on experience, location, and employer.

How does a manager of learning and development typically collaborate with other departments to identify training needs?

A Manager of Learning and Development regularly partners with leaders across departments to assess skill gaps, gather feedback, and align training programs with organizational goals. This often involves conducting needs assessments, participating in strategic meetings, and analyzing performance metrics to ensure learning initiatives support both employee growth and business objectives. Effective collaboration ensures that learning solutions are relevant, timely, and tailored to the unique challenges each department faces.

What is the difference between Manager Learning Development vs Learning and Development Specialist?

AspectManager Learning DevelopmentLearning and Development Specialist
CredentialsBachelor's degree, certifications in training or HR (e.g., CPLP)Bachelor's degree, certifications in training or HR (e.g., CPLP)
Work EnvironmentOversees teams, strategic planning, higher-level managementDelivers training, develops content, supports learning programs
Employer & Industry UsageCorporate, educational, nonprofit sectorsCorporate, educational, nonprofit sectors
Search & Comparison IntentLooking for leadership roles in learning developmentSeeking roles focused on training delivery and content creation

The main difference is that the Manager Learning Development oversees learning strategies and manages teams, while the Learning and Development Specialist focuses on delivering training and developing learning content. Both roles require similar credentials but differ in scope and responsibilities within organizations.

What does a manager of learning and development do?

A Manager of Learning and Development is responsible for overseeing the training and professional growth initiatives within an organization. They design, implement, and evaluate programs that help employees improve their skills and knowledge. This role often involves assessing training needs, managing budgets, collaborating with department heads, and measuring the effectiveness of learning solutions. Ultimately, the goal is to support organizational goals by ensuring employees are well-trained and continuously developing.

What are the key skills and qualifications needed to thrive as a manager of learning and development, and why are they important?

To thrive as a Manager of Learning and Development, you need expertise in instructional design, adult learning principles, project management, and typically a degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications like CPLP or ATD are commonly required. Strong communication, leadership, and stakeholder management skills help you drive engagement and foster a culture of continuous learning. These abilities ensure effective development programs that support organizational growth and employee performance.
What are the most commonly searched types of Learning Development jobs in Lakeland, FL? The most popular types of Learning Development jobs in Lakeland, FL are:
What are popular job titles related to Manager Learning Development jobs in Lakeland, FL? For Manager Learning Development jobs in Lakeland, FL, the most frequently searched job titles are:
What job categories do people searching Manager Learning Development jobs in Lakeland, FL look for? The top searched job categories for Manager Learning Development jobs in Lakeland, FL are:
What cities near Lakeland, FL are hiring for Manager Learning Development jobs? Cities near Lakeland, FL with the most Manager Learning Development job openings:
Manager Learning Development jobs near you
Infographic showing various Manager Learning Development job openings in Lakeland, FL as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $92,942 per year, or $44.7 per hour.

Customer Success Learning Development Specialist

Ashley Global Retail, LLC

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

38th of 51 rated furniture manufacturers

Job description

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort
Who We Are:
At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.
If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.
If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.
Position Overview
The Customer Success Learning & Development Specialist supports Customer Success and Retail teams through comprehensive training delivery, onboarding support, content maintenance, coaching, and process improvement initiatives. This role serves as a critical resource for employee development and operational knowledge, ensuring teams have the tools and training needed to deliver exceptional customer experiences.
Key Responsibilities
Training & Development
  • Facilitate and deliver training programs for Customer Success and Retail teams
  • Maintain and update learning materials, SOPs, and process documentation to ensure accuracy and relevance
  • Support employee development through ongoing coaching and performance support
  • Track training completion, learner progress, and adoption of new processes using operational KPIs
  • Serve as a subject matter expert resource for process and operational knowledge

Onboarding & Support
  • Design and deliver onboarding experiences for new Customer Success and Retail team members
  • Provide post-training support to help employees apply knowledge and build confidence
  • Conduct check-ins and follow-up coaching to ensure successful knowledge transfer

Content Management
  • Create, update, and maintain training materials, job aids, videos, and reference documents
  • Ensure content accuracy through collaboration with operations, quality, and leadership teams
  • Organize and manage training content in LMS platforms and knowledge management systems

Process Improvement
  • Identify workflow inefficiencies and support implementation of process improvements and best practices
  • Recommend updates to training materials, SOPs, workflows, and operational processes to improve employee performance and customer experience
  • Partner with stakeholders to ensure successful rollout of process updates and changes

Cross-Functional Partnership
  • Partner with operations, quality, leadership, and support teams to ensure training content accuracy
  • Collaborate on successful rollout of process updates and system changes
  • Provide facilitation, feedback, and ongoing support to help employees build knowledge and confidence

Required Qualifications
  • Equivalent combination of education and relevant work experience will be considered
  • 1-3 years of experience in customer service, training, onboarding, content support, or process improvement environments
  • Experience creating and maintaining training content and documentation
  • Demonstrated experience facilitating training or presenting to groups

Additional Qualifications (Preferred)
  • Experience with LMS platforms, content management tools, and video creation tools
  • Proficiency with CRM systems and knowledge base systems
  • Background in instructional design or adult learning principles
  • Certification in training delivery or instructional design (e.g., CPTD, ATD certificates)
  • Strong Microsoft Office skills, particularly PowerPoint and Word
  • Experience in retail or customer success environments
  • Familiarity with change management principles and practices
  • Previous coaching or mentoring experience

Work Environment:
  • This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours.

Benefits We Offer:
  • Health, Dental, Vision, Employee Assistance Program
  • Paid Time Off; increases with years of service
  • Generous Employee Discount on home furnishings
  • Professional Development Opportunities
  • Tuition Assistance
  • Ashley Wellness Centers (location specific)
  • 401(k) and Profit Sharing
  • Life Insurance

Our Core Values:
  • Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.

  • (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.

  • Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.

  • Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.

  • Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.

  • Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.

  • Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:
Corporate Social Responsibility
View Our Corporate Brochure
We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.
Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.
* Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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