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Manager Insurtech Jobs in Atlanta, GA (NOW HIRING)

Reserv, Inc.

Account Manager

Atlanta, GA · On-site +1

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on ...

Reserv, Inc.

General Liability Manager

Atlanta, GA · On-site

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on ...

Reserv, Inc.

Recruiting Manager

Atlanta, GA · On-site +1

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on ...

Reserv, Inc.

Legal Counsel

Atlanta, GA · On-site +1

$200K - $210K/yr

About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... Support contract lifecycle management, helping build and maintain scalable templates and playbooks.

Reserv, Inc.

PIP Manager

Atlanta, GA · On-site +1

Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on ...

Reserv, Inc.

Claims Director, Rideshare

Atlanta, GA · On-site +1

About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... As our Claims Director , you'll lead a team of Claims Professionals managing real property and auto ...

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All JobsInsurtech JobsManager Insurtech JobsManager Insurtech Jobs in Atlanta, GA

Manager Insurtech information

What is the difference between Manager Insurtech vs Underwriting Manager?

AspectManager InsurtechUnderwriting Manager
Required CredentialsInsurance certifications, tech knowledgeInsurance licenses, underwriting experience
Work EnvironmentTech-driven insurance companies, startupsTraditional insurance firms, underwriting departments
Employer & Industry UsageInsurtech firms, innovative insurance providersEstablished insurance companies, underwriting units
Common Search & Comparison IntentUnderstanding roles in insurtech industryComparing leadership roles in underwriting

Manager Insurtech and Underwriting Manager roles overlap in insurance industry but differ mainly in focus. The Manager Insurtech typically emphasizes technology integration and innovation within insurance companies, often requiring tech skills and industry certifications. In contrast, the Underwriting Manager concentrates on risk assessment and policy approval, requiring underwriting licenses and experience. Both roles are vital but serve different operational areas within the insurance sector.

What are the most commonly searched types of Insurtech jobs in Atlanta, GA? The most popular types of Insurtech jobs in Atlanta, GA are:
What are popular job titles related to Manager Insurtech jobs in Atlanta, GA? For Manager Insurtech jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Manager Insurtech jobs in Atlanta, GA look for? The top searched job categories for Manager Insurtech jobs in Atlanta, GA are:
Manager Insurtech jobs near you
Account Manager

Account Manager

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
  • As an Account Manager (AM) at Reserv, you'll serve as the strategic partner and relationship owner for a portfolio of key customers. You will work cross-functionally to deliver optimal claims outcomes, maximize customer satisfaction, and help shape our customers' long-term success.
    You'll act as the quarterback of the customer relationship - proactively identifying opportunities, solving problems, managing escalations, and driving measurable results through the lifecycle of the account. This is a high-ownership role for a customer-obsessed operator with strong communication, project management, and strategic thinking skills.

What you'll do
Customer Relationship Management
  • Develop and nurture deep, trust-based relationships with key stakeholders across your accounts.
  • Act as a strategic advisor, understanding your customers' business goals, challenges, and success criteria.
  • Conduct regular Strategic Business Reviews (Monthly and Quarterly) to review performance, share insights, and drive continuous improvement.
  • Stay informed on industry trends, regulations, and competitive shifts that may impact your customers.

Retention & Growth
  • Serve as the voice of the customer internally - advocating for customer needs across Product, Claims, and Ops.
  • Identify and drive opportunities for expansion, renewals, and upsells in partnership with Sales.
  • Execute customer success strategies tailored to your customer segment and business priorities.

Project & Outcome Ownership
  • Own the overall success of the account - proactively managing escalations, requests, and ongoing initiatives.
  • Collaborate with internal teams (Claims, Onboarding, Escalation, Product, Sales) to ensure aligned delivery and communication.
  • Surface operational or tech-related friction points, develop solutions, and champion necessary process or product improvements.

Customer Journey Optimization
  • Support seamless handoffs from Onboarding to post-go-live engagement.
  • Use data and performance metrics to drive transparency, identify risks, and demonstrate value realization.
  • Help establish a frictionless, scalable, and advisory-driven customer experience across the CS lifecycle.

Who you are
  • 6+ years of experience in Customer Success, Account Management, or Customer Services, preferably in tech-enabled services, TPA, Insurtech, or B2B service delivery
  • Are passionate about building strong customer partnerships and delivering measurable value
  • Have experience running performance business reviews or executive business reviews with enterprise customers
  • Thrive in cross-functional environments and can influence without authority
  • Possess strong organizational and project management skills - able to juggle multiple customers and priorities
  • Have a deep sense of accountability and ownership; you don't let balls drop
  • Bring curiosity and creativity to problem solving
  • Are excited to help build - not just execute - a world-class CS function
  • Have an understanding of the P&C Insurance industry and claims value chain (a plus)

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply