City Volkswagen of Highland is growing! We are seeking a driven, detail-oriented
Finance & Insurance Manager to join a highly respected team that sets the standard for exceptional Volkswagen retail experiences throughout Northwest Indiana and the Chicagoland South Suburbs.
As one of the highest-rated Volkswagen dealerships in the region, we take pride in delivering a best-in-class customer experience built on transparency, professionalism, and performance. This is an opportunity to join a culture that values teamwork, compliance, customer satisfaction, and high-level production in a fast-paced automotive environment.
We are looking for our next Finance & Insurance Manager to truly be a key member of our leadership team - someone who values delivering an exceptional customer experience while performing at a high level. The right candidate understands that compliance, profitability, and customer satisfaction must work together, and is committed to building long-term customer relationships while maximizing F&I performance.
Pay and Benefits
- $150,000+ Performance-Based Income Potential
- Fast, impactful onboarding-hit the ground running
- 401(k) with employer match
- Medical, dental, and supplemental insurance options
- Paid vacation and holidays
- 5-day work week - CLOSED Sundays
- Employee discounts on vehicles, service, and more
- Monthly employee recognition and positive team culture
- Real opportunities for career growth and advancement
Job Responsibilities
- Maximize department profitability by structuring deals for optimal gross and product penetration
- Present and sell vehicle service contracts, GAP, protection plans, and aftermarket products
- Arrange and secure vehicle financing solutions for customers
- Maintain strong relationships with banks, credit unions, and lending institutions
- Ensure accurate and compliant paperwork including title, registration, tax, and tag documentation
- Monitor and achieve monthly/annual objectives for sales, gross profit, and key expense metrics
- Establish and maintain efficient delivery processes
- Drive high CSI (Customer Satisfaction Index) scores
- Support sales team performance through coaching, communication, and process consistency
Jon Qualifications
- Minimum 2 years of Automotive Finance & Insurance (F&I) Manager experience required
- Proven success in deal structuring, menu presentation, and selling value-added products
- Fully versed in leasing, subprime/special finance, and lender guidelines
- Strong knowledge of state laws, compliance requirements, and dealership paperwork
- High ethical standards, attention to detail, and accountability
- Excellent communication and customer service skills
- Professional appearance with a strong work ethic
- Computer literate with the ability to multitask and manage time effectively
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. All qualified applicants are encouraged to apply.