We specialize in ACMI and wet-lease charters for VIP, professional sports, entertainment passengers ... ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Reports and is accountable to the Manager of Inflight ...
We specialize in ACMI and wet-lease charters for VIP, professional sports, entertainment passengers ... ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Reports and is accountable to the Manager of Inflight ...
Manager Inflight Entertainment information
What is the difference between Manager Inflight Entertainment vs Flight Attendant?
| Aspect | Manager Inflight Entertainment | Flight Attendant |
|---|---|---|
| Primary Role | Oversees inflight entertainment systems, manages content, and coordinates technical aspects | Ensures passenger safety, provides customer service, and assists with onboard needs |
| Credentials | Typically requires relevant technical or hospitality certifications, experience in entertainment or media | Requires certification in safety and first aid, customer service experience |
| Work Environment | Office-based with onboard oversight, technical and managerial setting | Onboard aircraft, passenger-facing environment |
| Industry Usage | Commonly employed by airlines managing inflight entertainment systems | Essential role in airline cabin crew |
While both roles are part of the airline industry, the Manager Inflight Entertainment focuses on managing entertainment systems and content, whereas the Flight Attendant provides passenger service and safety onboard. They have different responsibilities, credentials, and work environments but are both vital to airline operations.
What are Manager Inflight Entertainment?
A Manager Inflight Entertainment oversees the planning, implementation, and maintenance of entertainment systems and content offered to airline passengers during flights. This includes managing partnerships with content providers, ensuring compliance with licensing agreements, and coordinating technical support for hardware and software issues. The role also involves analyzing passenger feedback and trends to improve the onboard entertainment experience. Additionally, they collaborate with other departments to ensure seamless integration with the airline's overall service offerings.
What are some common challenges faced by a Manager Inflight Entertainment, and how can they be addressed?
A Manager Inflight Entertainment often faces challenges such as rapidly changing technology, maintaining content quality, and ensuring system reliability across diverse aircraft fleets. Staying updated with the latest digital trends and collaborating regularly with IT, content providers, and airline operations teams is crucial. Proactively addressing technical issues, planning regular system upgrades, and gathering passenger feedback can help improve service and anticipate potential disruptions. Building strong vendor relationships also plays a key role in streamlining content delivery and troubleshooting.
What are the key skills and qualifications needed to thrive as a Manager Inflight Entertainment, and why are they important?
To thrive as a Manager Inflight Entertainment, you need strong project management abilities, knowledge of inflight entertainment systems, and a background in aviation or technology, often supported by a relevant degree. Familiarity with content management platforms, digital media systems, and industry regulations is essential, and certifications like PMP can be advantageous. Exceptional leadership, communication, and problem-solving skills help you effectively coordinate teams and manage vendor relationships. These competencies ensure seamless delivery of engaging entertainment options, compliance, and customer satisfaction in a dynamic airline environment.
What are popular job titles related to Manager Inflight Entertainment jobs in Florida? For Manager Inflight Entertainment jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Manager Inflight Entertainment jobs in Florida look for? The top searched job categories for Manager Inflight Entertainment jobs in Florida are:
Full-time
Medical, Dental, Vision, PTO
Posted 24 days ago
Job description
Want to join one of the fastest-growing charter airline companies in the industry? We specialize in ACMI and wet-lease charters for VIP, professional sports, entertainment passengers, and more. GlobalX also is expected to begin cargo operations in early 2022. Our Fleet currently has six (6) stunning AIRBUS A320/1 aircraft and is expected to have fifteen planes by December of 2022. Joining the GlobalX team means you get to work with some of the most experienced professionals in the airline industry, providing the opportunity to learn and grow in your career.
Why join the GlobalX Team?
Competitive Pay, Health Insurance paid entirely by the company, vision, dental, Health Savings Account, vacation, sick time, and supplemental benefits.
OBJECTIVE
Global Crossing Airlines is looking to hire an experienced Inflight Leader to supervise our cabin crewmembers in our MIA base. Will be responsible for all stages of FA base operations, including overseeing regulatory compliance, policies, GlobalX procedural compliance, directing and supervising the flight attendants. If you're hard-working, dedicated, willing to lead others and still have a sense of adventure Global Crossing Airlines is an ideal place for you.
Global Crossing Airlines is looking to hire an experienced Inflight Leader to supervise our cabin crewmembers in our MIA base. Will be responsible for all stages of FA base operations, including overseeing regulatory compliance, policies, GlobalX procedural compliance, directing and supervising the flight attendants. If you're hard-working, dedicated, willing to lead others and still have a sense of adventure Global Crossing Airlines is an ideal place for you.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Reports and is accountable to the Manager of Inflight • Will be required to attend and successfully complete flight attendant training
• Administer Operational Experience and Emergency Check Rides and report results to the Flight Attendant, and Manager of Inflight when needed.
• Ensure FAs are in compliance with the safety, welfare and comfort of Global X Airlines customers in accordance with FAA and company policies.
• Analyze and evaluate FA base operation performance and implement or recommend corrective action
• Coordinate with crew scheduling and resolve any FA scheduling conflicts
• Responsible for all distribution of FAM revisions
• Administer all performance and attendance reporting and corrective action to Flight Attendants
• Follow up with all inflight base delays and ensure corrective action is taken to mitigate further delay
• Conduct compliance checks with Pursers to ensure all GlobalX standards are being adhered to
• Assist with Charter flights and coordinate services needed to assist crew.
• Ensure disciplinary protocols are being enforced
• Develop and implement FA appreciation program
• Travel as required
• Assist with FA recruiting sessions
• Complete other tasks as assigned by the Manager of Inflight
• Perform other duties related to safety and compliance not in description
SKILLS AND QUALIFICATIONS
• High School Diploma or GED
• Previous Inflight Supervisor Experience preferred
• 2+ years’ experience as a Flight Attendant required
• Previous Supervisor or leadership experience
• Willing to travel and occasionally work as a Flight Attendant to support operation
• Knowledgeable with Microsoft Office programs including Powerpoint, Word, Excel, Teams
• High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility.
• Strong attention to detail, organizational, and time management skills
• Self-Starter, must have positive attitude and strong desire for success
• Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
• Ability to pass ten-year work history review, criminal background check, and drug screening
• US citizenship or legal right to work in the U.S
• Ability to read, write, speak, and understand the English language
• Ability to discretely and effectively coach and counsel team members.
• Exemplifies GlobalX safety culture, values, and mission
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Ability to work with individuals and teams at all levels in the company
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
COVID REQUIREMENTS:
GlobalX requires its Team Members to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with GlobalX.
If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment to remain employed with GlobalX. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About Global Crossing Airlines Group
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Miami, FL, US
Year founded
2017