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Manager Implementation Services Jobs in Kitchener, ON

Manager

Woodstock, ON · On-site

CA$26.15/hr

... management. WORK SETTING · Coffee Shop · Food Service Establishment · Fast Food Outlet or ... services to be offered and implement operational procedures · Balance cash and complete balance ...

... implement automation and AI-enabled solutions, and shape the future of Retirement Operations. The ... Manage complex client, operational, and regulatory issues, ensuring effective governance, risk ...

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Manager Implementation Services information

See Kitchener, ON salary details

$25.7K

$83.2K

$148.8K

How much do manager implementation services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager implementation services in Kitchener, ON is $83,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,577.00 and $95,631.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

Are Manager Implementation Services jobs in high demand?

Manager Implementation Services roles are in steady demand as organizations seek professionals to oversee project deployment, process improvements, and technology integrations. These positions often require strong leadership, project management skills, and familiarity with tools like MS Project or Agile methodologies, making experienced managers valuable across various industries.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project size and complexity.

What cities near Kitchener, ON are hiring for Manager Implementation Services jobs?

Cities near Kitchener, ON with the most Manager Implementation Services job openings:

Credit Adjudicator, Mortgage Broker Services

Careers | FirstOntario Credit Union

Woodstock, ON • Hybrid

CA$69K - CA$96K/yr

Full-time

Medical, Retirement

Re-posted 16 days ago


Job description

Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
  • Enhanced mental health benefits through SunLife and TELUS Health
  • Exclusive banking benefits
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Flex-work environment
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program

Job Overview
The Credit Adjudicator (2 vacancies) is responsible for the adjudication of mortgage submission from mortgage brokers , preparation of credit documents and providing support and service to the team, broker network, members and prospective members.

Role

  • Review, recommend and, when within approved limit, adjudicate on mortgage broker credit submissions
  • Review Alternative-A (ALT A) mortgage applications and renewals, recommend decisions and when within approved limit, adjudicate new credit and renewals (including term and pricing)
  • Co-ordinate and monitor the quality of credit submissions from various sources, ensuring timely and accurate submission of all retail credit reports
  • Keep informed of and be willing to implement service improvements, new concepts, software technology etc. that will improve the operating efficiency of mortgage broker lending
  • Handle broker inquiries or concerns in a professional and courteous manner, with a member first attitude
  • Attend management meetings as required, provide status updates while clearly communicating all reporting changes, enhancements and modifications to ensure issues and solutions are understood
  • Act as a subject matter expert for adjudication platforms including but not limited to: Valeyo Criterion and Filogix/Velocity on any related project initiative
  • Consider, recommend and when appropriate, implement efficiencies and improved systems and processes
  • As required, assist employees in solving problems and helping with complex work-related matters
  • Stay on top of industry trends and make recommendations on tools, services, protocols and standards in support and development efforts
  • Perform other duties as required

Required Skills

  • Hold a post-secondary degree or diploma in the field of Business, Economics, Sociology or Business Analytics or equivalent work experience
  • Have a minimum of three years ALT A lending experience within the financial sector
  • Willing to complete Mortgage Agent course through Remic or Mortgage Professional within the first six months of employment. Must obtain a passing grade.
  • Have working knowledge of credit related Policies and Procedures, Credit investigation and Analysis
  • Must have knowledge of Canada Mortgage and Housing Corporation (CMHC) Sagen and Canada Guaranty insurance requirements
  • Have strong analytical and problem solving skills with an attention to detail in working with business systems and data inputs
  • Strong ability to structure a retail credit deal, applying flexibility and creativity when appropriate
  • Apply strong decision making skills with a degree of discretion (as provided)
  • Possess a working knowledge of adjudication platforms, such as Valeyo Criterion, Filogix and Velocity, and be familiar with both PC applications and banking systems
  • Demonstrate clear communication, interpersonal and presentation skills
  • Technically sound with high level knowledge of system and software quality assurance best practices and methodologies
  • Business minded professional who aligns business objectives and capabilities with the technical aspect of our business to achieve results
  • Organized, multi-tasker that thrives in a fast pace, time-sensitive, high volume environment
  • Quick to respond to requests for service from all of your clients
  • Demonstrate a high level of integrity and trustworthiness
  • Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures

This is a hybrid role in Woodstock, ON.

This posting is for an existing vacancy.

Salary Range: $69,931 to $96,155 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.