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Manager Implementation Services Jobs in Kennebunk, ME

Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager * Implement organization policies and goals * Facilitate budget requests to ...

Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager * Implement organization policies and goals * Facilitate budget requests to ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... goals, and implementing contests, theme nights, and creating incentives for the staff

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... goals, and implementing contests, theme nights, and creating incentives for the staff

Service Manager

Newington, NH · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... goals, and implementing contests, theme nights, and creating incentives for the staff

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Manager Implementation Services information

See Kennebunk, ME salary details

$40.7K

$108K

$175.3K

How much do manager implementation services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager implementation services in Kennebunk, ME is $108,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $126,300.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

What cities near Kennebunk, ME are hiring for Manager Implementation Services jobs?

Cities near Kennebunk, ME with the most Manager Implementation Services job openings:

Implementation Project Manager

Bottomline

Portsmouth, NH • Hybrid

Full-time

Re-posted yesterday


Job description

The Role

We're looking for an Implementation Project Manager to grow with us in our Portsmouth, NH office Hybrid (2 days a month in-office).
Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers Will Not be provided for this position.

The Implementation Project Manager is responsible for managing customer implementations of Bottomline's Paymode solution. This motivated and multi-talented individual works closely with our customers, vendors, and banks or financial institutions, as well as our internal Sales, Enrollment, Development, QA, and Hosted Services groups to ensure a smooth, efficient, and successful client experience.

How you'll contribute:

  • Educate, lead, and manage Paymode implementation projects to scheduled completion.
  • Develops solid relationships with customers during implementation projects and transitions to other teams when appropriate.
  • Plans and achieves project schedules, activities, tests, etc., while keeping customers apprised and projects on schedule.
  • Ensures execution of project activities by coordinating work assignments with customers apprised and projects on schedule.
  • Establishes and balances priorities and activities between many simultaneously progressing projects.
  • Troubleshoots and tracks project issues, communicating with customers and escalating if required; manages issues to a timely resolution.
  • Ensures established success criteria have been met within timeline and budget.
  • Documents project deliverables and hands off to Customer Support for any potential or ongoing support needs.
  • Gathers and communicates customer requirements with internal teams as well as external vendors, banks, and financial institutions.

If you have the attributes, skills, and experience listed below, we want to hear from you!

  • 1-2+ years of Project Management or similar experience
  • Experience in banking application implementations and knowledge of ACH/WIRE/ Foreign drafts/SWIFT and other payment methods is a nice-to-have.
  • Must be skilled in client-facing communication, have strong customer presentation skills, and possess excellent written communication skills. This is essential.
  • Must have excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems.
  • Must be customer service orientated and believe in teamwork, collaboration, adaptability, and initiative, but be able to work independently as well.
  • Technical proficiency in MS Excel is required, and MS SharePoint and MS Project experience is preferred.
  • Experience with ERP integration is a nice-to-have or related payments platform.