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Manager Implementation Services Jobs in Massachusetts

List Engage

Implementation Consultant

Framingham, MA · On-site

Collaborate with architects, developers, project managers, and fellow consultants to deliver ... Experience with Salesforce Sales and Service Cloud, Marketing Cloud, or other Salesforce Cloud ...

ListEngage

Enterprise Project Manager

Framingham, MA · On-site

... implementation services to ongoing delivery by collaborating with internal teams to fully understand client expectations and objectives • Create and manage project plans to support the larger ...

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Showing results 21-40

All JobsImplementation Services JobsManager Implementation Services JobsManager Implementation Services Jobs in Massachusetts

Manager Implementation Services information

See Massachusetts salary details

$19.9K

$97.3K

$164.4K

How much do manager implementation services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager implementation services in Massachusetts is $97,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $118,100.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

What are the most commonly searched types of Implementation Services jobs in Massachusetts?

The most popular types of Implementation Services jobs in Massachusetts are:

What cities in Massachusetts are hiring for Manager Implementation Services jobs?

Cities in Massachusetts with the most Manager Implementation Services job openings:

Manager Implementation Services jobs near you

Globallink Client Implementation & Service, Officer - Markets

State Street Corporation

Boston, MA • On-site

$60K - $101K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Who we are looking for
The Client Onboarding Function within Globallink is key to the success of the organization. This role acts as a valued partner to the Client Acquisitions, Product Sales, Contract Administration and Support Teams in the onboarding of GlobalLink clients, addressing inquiries and ensuring all elements of the onboarding process have been completed in an accurate and timely manner.
Why this role is important to us `
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions that are straightforward and scalable.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As a GlobalLink Client Implementation & Service, Officer, you will:
  • Assist in the development, documentation, and management of a controlled, efficient, and standardized Client Platform Onboarding process for GlobalLink
  • Advance the current Operating Model through transformation initiatives to improve processes and develop higher-performing Client Onboarding teams
  • Support data-driven decision making by analyzing onboarding metrics, workflow performance, and key risk indicators to identify trends and improvement opportunities
  • Responsible for the day-to-day platform onboarding operations
  • Participate in multiple project initiatives designed to enhance workflow, leverage automation, and reduce operational risk
  • Liaise with systems personnel and key business stakeholders to identify and prioritize technology and data analytics initiatives designed to improve GlobalLink Platform onboarding
  • Develop and maintain effective working relationships with stakeholders across business lines to ensure effective contribution to project goals and objectives
  • Partner with global counterparts to implement and maintain a standardized platform onboarding process
  • Proactively identify and incorporate best practices, including use of data visualization and reporting tools, ensuring process consistency across onboarding teams
  • Continuously identify and implement opportunities to improve service quality, operating efficiency, and mitigate risk using quantitative insights and analytics
  • Contribute to the development of dashboard reporting, KPIs, and operational analytics to support management oversight
  • Be accountable for the various technology initiatives associated with client onboarding
What we value
These skills will help you succeed in this role:
  • Advanced Excel experience (e.g., pivot tables, data modeling, VBA) strongly preferred
  • Exposure to data analysis, statistical modeling, or data visualization tools (e.g., Python, R, SQL, Tableau, Power BI)
  • Ability to interpret datasets and translate insights into actionable process improvements
  • Team player with flexibility and adaptability to change
  • Strong problem-solving and analytical thinking skills
  • Strong verbal and written communication skills, including the ability to communicate data insights to non-technical stakeholders
  • Takes ownership of issues and sees them through to resolution
  • Intellectual curiosity and interest in leveraging data to improve operational performance and client experience
Education & Preferred Qualifications
  • BS/BA degree required (preferred majors: Finance, Economics, Business Analytics, Data Science, Computer Science, Engineering, or related fields)
  • Recent graduates with relevant internships, coursework, or projects in data science, analytics, or financial technology are encouraged to apply
  • 0-3+ years' experience in operations, finance, compliance, business risk, or analytics within financial services
  • Familiarity with GlobalLink technology and infrastructure, especially GL Payments, is a plus
  • Demonstrated experience working with data sets, reporting, or process analysis (academic or professional)
  • Superior communication and organizational skills, supported by a strong customer service orientation and the ability to work in a global team environment
  • Experience or exposure to data manipulation, data quality management, or workflow automation is highly desirable
  • Ability to evaluate detailed workflow processes and partner with stakeholders to develop data-driven improvements
  • Strong project management, data management, and reporting capabilities
  • Ability to manage multiple priorities with simultaneous deadlines
  • Conduct business in an ethical manner while displaying personal and corporate integrity

Salary Range:
$60,000 - $101,250 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About State Street

Sourced by ZipRecruiter

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1792

Social media

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