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Manager Implementation Services Jobs in Massachusetts

PatientPoint

Implementation Manager

Boston, MA · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... You will be responsible for ensuring a seamless and efficient transition from sale to service ...

PatientPoint

Implementation Manager

Boston, MA

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... You will be responsible for ensuring a seamless and efficient transition from sale to service ...

parcelLab

Implementation Manager (US)

Boston, MA · On-site

We are looking for a full-time Implementation Manager based remotely within the Eastern or Central ... Gather a deep understanding of customer goals, e-commerce setups, customer service operations, and ...

JLL

Product Implementation Team Manager

Boston, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing ... Passionate about delivering service and building a high-performing support team * Strong follow ...

JLL

Product Implementation Team Manager

Andover, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing ... Passionate about delivering service and building a high-performing support team * Strong follow ...

Arthur Lawrence

APM, Sr. Manager

Boston, MA · On-site

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 ...

Arthur Lawrence

APM, Sr. Manager

Boston, MA · On-site

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 ...

Wet Willie's

Implementation Consultant

Boston, MA · On-site

$90 - $120/hr

CareCloud solutions include revenue cycle management, practice management, electronic health ... As part of the Professional Services team, the Implementation Consultant helps clients maximize ...

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Manager Implementation Services information

See Massachusetts salary details

$19.9K

$97.3K

$164.4K

How much do manager implementation services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager implementation services in Massachusetts is $97,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $118,100.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

Are Manager Implementation Services jobs in high demand?

Manager Implementation Services roles are in steady demand as organizations seek professionals to oversee project deployment, process improvements, and technology integrations. These positions often require strong leadership, project management skills, and familiarity with tools like MS Project or Agile methodologies, making experienced managers valuable across various industries.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project size and complexity.

What are the most commonly searched types of Implementation Services jobs in Massachusetts?

The most popular types of Implementation Services jobs in Massachusetts are:

What cities in Massachusetts are hiring for Manager Implementation Services jobs?

Cities in Massachusetts with the most Manager Implementation Services job openings:

Manager Implementation Services jobs near you

Implementation Manager

PatientPoint

Boston, MA • On-site

$65K - $110K/yr

Full-time

Retirement

Posted 16 days ago

Job description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Job Summary:
As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field Technicians and Clients. You will be responsible for ensuring a seamless and efficient transition from sale to service, delivering a high-quality experience that sets the tone for long-term customer success.
What You'll Do:
  • Strategic Program and Construction Oversight: Provide comprehensive planning and strategic direction for program rollouts, including oversight of construction and facility readiness activities. Coordinate with contractors, facilities, Project Management and internal/ external stakeholders to align project milestones , i dentify key success factors, manage dependencies and proactively mitigate risks to support successful go-lives in healthcare facilities.
  • Primary Point of Contact: Serve as the central liaison for new customer implementations, managing timelines , adherence to standards and owning all communications throughout the installation journey to ensure a seamless experience.
  • Tailored Rollout Recommendations: Deliver customized rollout strategies that align with customer needs, internal resources, and long-term scalability objectives .
  • ERP & Project Coordination: Manage all logistical and operational aspects within the ERP system and project plans to maintain accurate tracking and execution.
  • Team Supervision & Installation Management: Oversee technicians and field teams to ensure high-quality, efficient on-site installations and issue resolution.
  • Technical Subject Matter Expertise: Act as SME for network infrastructure and requirements, ensuring all configurations and specifications are met to support successful deployments.
  • Issue Resolution: Proactively identify and resolve technical and logistical challenges to minimize disruptions and maintain project momentum.
  • Conduct In Field Visits: Perform ad hoc on-site assessments to evaluate infrastructure, gather technical requirements and ensure site readiness for implementation.

What We Need:
  • 3+ years of experience leading large-scale system rollouts and cross-functional projects in customer-facing environments.
  • Proven ability to manage end-to-end deployments across multiple sites, ensuring alignment between client requirements, project timelines, and technical execution.
  • Track record of successfully guiding client relationships through all phases of deployment - from pre-installation planning through go-live support.
  • Strong skills in setting expectations and maintaining high levels of customer satisfaction.
  • Hands-on experience in construction management, including coordination with subcontractors, blueprint reviews, site readiness oversight, and collaboration with building stakeholders.
  • Effective at bridging the gap between technical and non-technical stakeholders; experienced with ERP systems and hardware /software network installations.
  • Experienced in conducting field site assessments and managing deployment logistics , including installation readiness and equipment configuration.
  • Willingness and ability to travel to customer sites as needed.

Desired Qualifications:
  • Direct experience in healthcare facility rollouts and construction project management

What You'll Need to Succeed:
  • Collaborative Mindset: Ability to influence and drive alignment across cross-functional teams by fostering collaboration, providing strategic guidance and ensuring all stakeholders are working toward shared goals.
  • Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude, consistently seeking and proposing thoughtful, effective solutions.
  • Passion for Customer Success: A strong dedication to ensuring that the customer experience is seamless, positive, and impactful.
  • Direct Communication Skills: The confidence and professionalism to have candid solution-focused conversations with internal teams, vendors and customers.

Base Salary Band: $65,000.00 - $110,000.00
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint's total compensation package for employees. For additional details on our total benefits package, please review the section "About PatientPoint" at the end of this job description.
About PatientPoint:PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery ofbehavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and healthbrands with relevant information that is proven to drivehealthier decisions and better outcomes. Learn more atpatientpoint.com.
Latest News & Innovations:
  1. Why is PatientPoint a Best Place to Work! Read More
  2. Teammate Honored as "Top Woman in Tech". Read More
  3. Recognized on Vault's Top Internship List. Read More

What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

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