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Manager Implementation Services Jobs in Maryland

Welldoc

Client Success Manager

Columbia, MD · On-site

Identifies service issue trends and collaborates with cross-functional teams to develop a plan of action for improvement. * Act as point of contact through the implementation process, managing the ...

Hendall

Implementation Specialist

Rockville, MD · On-site +1

$70K - $95K/yr

S. Department of Health and Human Services (HHS) Region. Positions will be filled in Boston, MA ... Ability to manage multiple tasks and priorities in a structured project environment * Comfort ...

Hendall Inc

Implementation Specialist

Rockville, MD · On-site

$70K - $95K/yr

S. Department of Health and Human Services (HHS) Region. Positions will be filled in Boston, MA ... Ability to manage multiple tasks and priorities in a structured project environment * Comfort ...

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Showing results 21-40

All JobsImplementation Services JobsManager Implementation Services JobsManager Implementation Services Jobs in Maryland

Manager Implementation Services information

See Maryland salary details

$17.5K

$85.6K

$144.7K

How much do manager implementation services jobs pay per year?

As of Sep 7, 2026, the average yearly pay for manager implementation services in Maryland is $85,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $103,900.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

Are Manager Implementation Services jobs in high demand?

Manager Implementation Services roles are in steady demand as organizations seek professionals to oversee project deployment, process improvements, and technology integrations. These positions often require strong leadership, project management skills, and familiarity with tools like MS Project or Agile methodologies, making experienced managers valuable across various industries.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project size and complexity.

What cities in Maryland are hiring for Manager Implementation Services jobs?

Cities in Maryland with the most Manager Implementation Services job openings:

Manager Implementation Services jobs near you

Change Management Lead -Salesforce Implementation

INSPYR Solutions

Baltimore, MD • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Change Management Lead – Salesforce Implementation

Location: Baltimore, MD (Hybrid – 3 days onsite per week)
Job Type: Long-Term Contract

Position Overview

We are seeking an experienced Change Management Lead to drive the successful implementation and adoption of a large-scale Salesforce 311 modernization initiative. This role will lead organizational change efforts, partner with cross-functional stakeholders, and ensure a seamless transition to an enhanced customer service platform. The ideal candidate has a strong background in enterprise change management, stakeholder engagement, communications, training, and large-scale technology implementations.

Key Responsibilities
  • Lead the change management strategy for a large enterprise Salesforce implementation and modernization initiative.
  • Develop and execute organizational change management plans that drive user adoption and minimize business disruption.
  • Partner with business leaders, IT teams, and cross-functional stakeholders to ensure successful implementation and alignment across the organization.
  • Facilitate stakeholder meetings, workshops, and change readiness activities.
  • Create and execute communication plans, training strategies, and end-user support materials.
  • Develop user guides, process documentation, standard operating procedures, and training resources.
  • Monitor adoption metrics, training effectiveness, and overall organizational readiness, making adjustments as needed.
  • Identify risks to successful adoption and develop mitigation strategies.
  • Support business process improvements and help optimize system utilization following implementation.
  • Track project milestones, implementation progress, and adoption metrics, providing regular status updates to leadership.
  • Collaborate with project managers and technical teams throughout the implementation lifecycle.
Required Qualifications
  • Bachelor''s degree in Business Administration, Organizational Development, Organizational Leadership, Public Administration, Psychology, or a related field (or equivalent experience).
  • 5+ years of experience leading organizational change management initiatives for large enterprise technology implementations.
  • Experience supporting CRM, ERP, or enterprise application implementations, with Salesforce experience strongly preferred.
  • Demonstrated success leading enterprise-wide change management, communications, stakeholder engagement, and user adoption initiatives.
  • Experience developing and delivering training programs, communications, and organizational readiness plans.
  • Strong knowledge of change management methodologies such as Prosci ADKAR, Bridges Transition Model, or similar frameworks.
  • Experience working within Agile or traditional project management environments.
  • Excellent communication, facilitation, presentation, and stakeholder management skills.
  • Strong analytical, organizational, and problem-solving abilities.
Preferred Qualifications
  • Salesforce implementation or modernization experience.
  • Experience with Salesforce Service Cloud or Salesforce 311 solutions.
  • Prosci Change Management Certification (or equivalent).
  • PMP or other project management certification.
  • Experience developing eLearning or digital adoption content using tools such as WalkMe, Pendo, Whatfix, or Articulate.
  • Experience working within government, municipal, or other highly regulated environments.
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About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients'' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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