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Manager Ice Rink Manager Jobs in Arizona (NOW HIRING)

The Kona Ice Event & Operations Manager is responsible for leading day-to-day operations across our fleet of Kona Ice entertainment vehicles , including team leadership, event coordination, hub ...

Company Description About Us Welcome to Mark Rink, where creativity meets strategy, and marketing ... Coordinate and manage logistics for press conferences, media events, and promotional activities.

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Manager Ice Rink Manager information

What is the difference between Manager Ice Rink Manager vs Ice Rink Supervisor?

AspectIce Rink ManagerIce Rink Supervisor
CredentialsRelevant certifications, management experienceSimilar certifications, supervisory experience
Work EnvironmentOversees entire rink operations, staff managementSupervises daily activities, assists manager
Employer & Industry UsageUsed in recreational facilities, sports complexesCommonly used in the same settings, often reporting to managers

The main difference between an Ice Rink Manager and an Ice Rink Supervisor is the scope of responsibilities. The manager oversees overall operations, staff, and strategic planning, while the supervisor focuses on daily activities and staff supervision. Both roles require similar credentials and are integral to rink management, but the manager holds a higher level of responsibility and decision-making authority.

What is a manager ice rink manager?

An ice rink manager is responsible for overseeing the daily operations of an ice skating rink, including staff management, safety protocols, maintenance, and customer service. They often coordinate schedules, enforce rules, and ensure the facility runs smoothly, typically requiring knowledge of facility management and safety standards.

What cities in Arizona are hiring for Manager Ice Rink Manager jobs?

Cities in Arizona with the most Manager Ice Rink Manager job openings:

Seasonal Assistant Special Event Manager - ICE Attractions

Phoenix, AZ • On-site

Marriott
Traveler Accommodation • 10K+ employees

Full-time

Posted 25 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz


Job description

JOB SUMMARY

Assists in planning and execution of meetings and special events. Assists in the implementation of departmental strategies. Promotes and assists in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate. Leads the team to meet and exceed daily/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years' experience in hospitality, event management, food and beverage, sales and marketing, or related professional area.

OR

2-year degree from an accredited university in hospitality, or related major; 1 year experience in hospitality, event management, food and beverage, sales and marketing, or a comparable professional area

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations and Budgets

Leads the team to meet and exceed daily/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc.

Researches and analyzes new products, pricing and services of competition.

Assists in apprising property of all groups that will impact property operations.

Assists in execution of event management strategy that is aligned with the company's business strategy and leads its execution.

Conducts daily walk-through of banquet floor to help promote client satisfaction and quality standards.

Learn, operate and train employees on software systems used in events such as ticketing, retail, inventory, space usage, etc.

Managing Profitability

Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.

Creates opportunities to upsell during event planning.

Assists in managing department controllable expenses to achieve or exceed budgeted goals.

Manages merchandise inventory as needed, enhancing merchandise displays to increase sales.

Ensuring Exceptional Customer Service

Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Verifies employees understand expectations and parameters.

Strives to improve service performance.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing and Conducting Human Resources Activities

Interviews, selects and trains employees.

Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status.

Provides for the safety and security of the employees or the property.

Monitors employee attendance and records absences/tardiness.

Helps direct supervisors to achieve their own development goals.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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