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Manager Hsn Customer Service Jobs in Springfield, MO

OMB Bank

Customer Service Manager

Springfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Manager Job Summary The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent ...

Southern Shingles

Customer Service Representative

Springfield, MO

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager ... and has no direct reports. This role coordinates with internal teams-sales, drivers, and warehouse ...

SRS Distribution, Inc.

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager ... and has no direct reports. This role coordinates with internal teams-sales, drivers, and warehouse ...

Central Bancompany

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

... resolving customer sales and service inquires that leads to improved satisfaction and sales ... Ability to manage multiple responsibilities, prioritize, research and solve problems, attention to ...

Walgreens

Customer Service Associate

Springfield, MO · On-site

$12.25 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Springfield, MO

$12.25 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Springfield, MO · On-site

$12.25 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Springfield, MO · On-site

$13 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Springfield, MO · On-site

$12.25 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Springfield, MO

$12.25 - $16.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsHsn Customer Service JobsManager Hsn Customer Service JobsManager Hsn Customer Service Jobs in Springfield, MO

Manager Hsn Customer Service information

See Springfield, MO salary details

$22.3K

$52.8K

$91.9K

How much do manager hsn customer service jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager hsn customer service in Springfield, MO is $52,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $63,700.00 per year, depending on experience, location, and employer.

What does a manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are some common challenges faced by a manager HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What are the most commonly searched types of Hsn Customer Service jobs in Springfield, MO?

The most popular types of Hsn Customer Service jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Manager Hsn Customer Service jobs?

Cities near Springfield, MO with the most Manager Hsn Customer Service job openings:

Manager Hsn Customer Service jobs near you

Customer Service Manager

OMB Bank

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Description:

Customer Service Manager


Job Summary
The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent customer service and respectful of the sensitive and confidential information they may encounter. The customer service manager is responsible for supervising the daily operations of the customer service department, interacting with customers and handling customer queries and complaints in a timely manner. The customer service manager works closely with other department managers to develop an understanding of their products and services to provide better support to customers. They are also responsible for the development of the team, so they are successful helping customers via phone, chat and video teller machines.


Primary Location/Schedule:

  • 3050 S. Delaware Ave., Springfield, MO 65804
  • Schedule: Monday – Friday, 7:30 am - 6:00 pm; alternating Saturdays 9:00 am – 12:00 pm
  • Full-time: 40 hours per week average


Position Requirements:

  • Bachelor’s degree in a business-related field e.g. accounting, management, economics, business administration
  • Three to five years of clerical and customer service experience required
  • Excellent customer service and strong communication skills
  • Strong mathematical, problem-solving and computer skills
  • Ability to handle high-pressure situations and escalations
  • Basic knowledge of banking operations preferred
  • Effective multi-tasking and organizational skills
  • Willingness to proactively cross-sell bank products & services

To Apply:

  • Complete an OMB Bank application at https://www.ombbank.com/about/careers
  • Contact Human Resources at careers@ombbank.com or 417-869-9000 for more information

Employee Benefits:

  • Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
  • Stability with a locally owned community bank that is growing and expanding in the region
  • Paid Leave: PTO, Military, Bereavement, and Jury Duty
  • Full and partially paid insurance plans: life w/AD&D, disability, medical, and dental
  • Cost friendly insurance: vision, critical illness, accident, supplemental life w/ AD&D
  • 100% match of retirement savings (up to plan limit)
  • Discounted financial service fees on select OMB products and services
  • Plus more

Futures made brighter. Banking made better

OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.


Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


EOE/VETERANS/DISABLED E-VERIFY EMPLOYER

Requirements:


Apply