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Manager Hsn Customer Service Jobs in Rio Rico, AZ

Vestis

Customer Service Manager

Tucson, AZ · On-site

Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...

dbi

Customer Service Representative

Tucson, AZ

$15.25 - $20.50/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

PLS

Customer Service Representative

Tucson, AZ

$15.25 - $20.50/hr

Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have ...

PLS

Customer Service Representative

Tucson, AZ · On-site

$15.25 - $20.50/hr

Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have ...

PLS

Customer Service Representative

Tucson, AZ · On-site

$15.25 - $20.50/hr

Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have ...

PLS

Customer Service Representative

Tucson, AZ

$15.25 - $20.50/hr

Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have ...

Expeditors

Customer Service Agent

Nogales, AZ · On-site

$13.75 - $18.50/hr

Interact with customers in arranging their shipments to meet customers service standards ... Escalation of problems to Management when necessary * Promote compliance in diligently following ...

Expeditors

Customer Service Agent

Nogales, AZ · On-site

$13.75 - $18.50/hr

Interact with customers in arranging their shipments to meet customers service standards ... Escalation of problems to Management when necessary * Promote compliance in diligently following ...

Expeditors

Customer Service Agent

Nogales, AZ · On-site

$13.75 - $18.50/hr

Interact with customers in arranging their shipments to meet customers service standards ... Escalation of problems to Management when necessary * Promote compliance in diligently following ...

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All JobsHsn Customer Service JobsManager Hsn Customer Service JobsManager Hsn Customer Service Jobs in Rio Rico, AZ

Manager Hsn Customer Service information

See Rio Rico, AZ salary details

$21.8K

$51.5K

$89.7K

How much do manager hsn customer service jobs pay per year?

As of Aug 27, 2026, the average yearly pay for manager hsn customer service in Rio Rico, AZ is $51,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $62,200.00 per year, depending on experience, location, and employer.

What does a manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What are some common challenges faced by a manager HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Hsn Customer Service jobs in Rio Rico, AZ?

The most popular types of Hsn Customer Service jobs in Rio Rico, AZ are:

What cities near Rio Rico, AZ are hiring for Manager Hsn Customer Service jobs?

Cities near Rio Rico, AZ with the most Manager Hsn Customer Service job openings:

Manager Hsn Customer Service jobs near you

Customer Service Manager

Vestis

Tucson, AZ • On-site

Full-time

Re-posted 6 days ago

Vestis rating

7.1

Company rating: 7.1 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

118th of 176 rated vehicle equipment hire

Job description

Meet Vestis®: For the People Who Make It All Work
At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider, we are a partner in productivity, trusted to keep you running.
Join us and build a career supporting the people who make it all work.
Job Overview
The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits.
Responsibilities/Essential Functions
  • Promote and sustain a safety culture
  • Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory
  • Reports directly to a Service Manager or where a Sr. Territory Manager is present, will report to the Sr. Territory Manager. If neither are present, will report to the General Manager
  • Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs
  • Assist in the new account installations as directed by Service Manager and/or General Manager
  • Manages day to day activities of customer service program(s) for the territory
  • Visit all required customers each quarter to review growth and service opportunities
  • Ensure RSRs respond to and resolve all service requests timely
  • Sets clear expectations for customer service and leads by example
  • 60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up)
  • Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously
  • Negotiate and secure renewal agreements with existing customers that protect pricing and profitability
  • Recruit, select and hire Route Sales employees
  • Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement.
  • Delivers and participates in training to ensure customer retention and service goals are met
  • Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution.
  • Attend meetings and complete necessary administrative work to improve customer satisfaction
  • Coordinate collections for accounts receivable
  • Protect and manage merchandise control processes
  • Investigates and reports on all accidents or incidents, within 24 hours of notification

Knowledge/Skills/Abilities
  • Demonstrated ability to successfully interface with a variety of organizational functions to get the job done.
  • Strong interpersonal, analytical, communication, and customer service skills.
  • Considerable negotiation skills.
  • Computer proficiency, including working knowledge of MS Office software.
  • Exposure to sales function preferred.
  • Considerable skills in management, human relations, and communication.

Experience/Qualifications
  • High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience.
  • Two years of service and route-based industry experience, with proven track record for growing customer accounts
  • Previous profit and loss accountability and/or contract-managed service experience preferred
  • Significant customer interface and service experience
  • Production planning, maintenance, or warehouse operations experience preferred.

Working Environment/Safety Requirements/Physical Requirements
  • Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.).
  • Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions.
  • Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance.
  • Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance.

License Requirements/Certifications
  • A valid driver's license is required
  • Automobile insurance on personal vehicle
  • Must be DOT-certified

Headquartered in Roswell, GA, Vestis® is the second largest provider in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America. Vestis® is a leader in the B2B uniform and workplace supplies category. Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. The Company's comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more.
Vestis® is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vestis Commitment to Equal Opportunity Employment
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation.
Reasonable Accommodations and the Online Application Process
Consistent with Vestis and Canadian Linen's commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at accessibility@vestis.com.
Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.
Thank you for your interest in an employment opportunity with Vestis, Canadian Linen and Québec Linge.

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