Manager Fox Theater Jobs (NOW HIRING)

About the Fox Theatre

The Fox Theatre is one of Atlanta's premier venues for live entertainment, welcoming more than 250 performances a year in its 4,665-seat theatre. From concerts to ballets, comedy, and movies, the historic venue attracts more than 500,000 visitors annually. The theatre also hosts over 100 annual private events like wedding receptions, trade shows, corporate meetings, and association functions in two fabulous ballrooms. The Fox's premium Marquee Club presented by Lexus, is a 10,000-square-foot, three-story luxury bar accessible to all Club Level ticket holders or annual members of the Fox Theatre. As a 501(c)(3) nonprofit arts organization, the Fox Theatre stands today as a fiercely protected landmark and a nationally acclaimed theatre. The Fox Theatre proudly acknowledges its partners for their generous support: Coca-Cola, Lexus, Georgian Terrace Hotel, Georgia Natural Gas, and Regions Bank. Tickets for all events are available at FoxTheatre.org, or toll-free at 855-285-8499. Stay connected by following the Fox Theatre on social via @theFoxTheatre on Instagram, X, and Facebook.

Notable accolades include 2024 Billboard Magazine #1 Highest Grossing Theatre Worldwide (2,001-5000 capacity); 2024 VenuesNow Magazine #1 Year-End Top Stops (2,001-5,000 capacity); 2024 Pollstar Magazine #3 Theatre Worldwide in Tickets Sold; and 2022 IEBA Theatre of the Year.

About the Marquee Club Presented by Lexus
The Marquee Club Presented by Lexus is the Fox Theatre's premium club space open to Club Level seat holders or annual Members only. Adjacent to the theatre, the Moroccan and Middle Eastern-style club is 10,000 square feet of luxury space that includes five premium bars; and three rooftop environments, including the climate-controlled Conservatory, patio-covered Arcade Terrace, and outdoor Rooftop Terrace. Open only during public events at the Fox Theatre, the Marquee Club offers a premium pre-show through post-show experience with benefits including early entry, private restrooms, 2 alcoholic beverages per event, pre-show food, onsite activations during select events, and more. Additional amenities include priority pre-sale ticketing notifications, concierge guest services, and self-parking access to an adjacent lot for some membership levels.
Whether on the front lines or behind the scenes, every single member of our staff plays a vital role in the memory-making experience we call "The Fox Experience". The members of our staff are held to the highest Guest Service Standards. Seeing a smile on the face of every guest and knowing that you are taking part in the making of a memory that will last forever is just one of the many perks of working at the Fox.
Fox Theatre, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Fox Theatre complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Fox Theatre expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
The Fox Theatre is located at 660 Peachtree Street NE, Atlanta, GA 303

The Fox Theatre in Atlanta is seeking a qualified candidate for the position of Security Officer.

The Fox Theatre Security Team is responsible for the safety and security of the Fox Theatre, its employees, guests, patrons, and assets at all times. Security Officers work in various posts on Fox Theatre property in event-related and non-event security capacities, including event security and screening, crowd management, 24/7 access control, and video monitoring.
Major Responsibilities:

• Secure premises and personnel during public events by monitoring surveillance equipment, patrolling property, inspecting facility, and equipment, and controlling all access points. This includes stage access control, backstage, dressing rooms, emergency exits, and other static event-related security posts.
• Set up and operate security screening equipment for all guests, employees, and artists, as needed, to prohibit specific items as instructed. This may include touchless security screening equipment, walk-through metal detection, hand-wands, bag searches, and more.
• Control and monitor vehicle access into the alley, loading zone, and permitted parking areas. Allow authorized vehicles and prohibit unauthorized access as necessary. Set up and take down all parking permit requirements (cones, signs, bike rack, etc.) when needed.
• Limit loss and damage by reporting and documenting any irregularities (trespassers, building damage, leaks, unsecured access points, etc.) and by informing violators of policies and procedures.
• Provide crowd control and crowd management during public or private events as directed.
• Respond immediately to emergencies, patron issues, or disturbances within the area of responsibility.
• Other duties as directed.

Knowledge, Skills, & Qualifications:

• Must have a High School Diploma or equivalent;
• Must have strong communication skills;
• Must be able to read, write, and communicate clearly and effectively;
• Must possess general computer proficiency skills, including but not limited to word processing, e-mail, internet navigation, and web searches;
• Must be able to work successfully both as part of a team and independently with limited instruction;
• Must be able to use sound judgment and common sense effectively while under pressure;
• Must be able to maintain strict company, staff, and guest confidentiality;
• CPR and First Aid Training preferred;
• Trained Crowd Managers Course preferred;
• Experience with Avigilon or similar camera monitoring software preferred;
• 3 or more years of Facility Security experience or customer service experience.

Essential Physical Requirements:

• Extended periods during which there is continuous physical exertion required.
• Must be able to frequently traverse the building including moving between multiple floors and ascending/descending stairs.
• Must be able to lift materials or equipment up to 50 pounds occasionally and must be able to pull/push/move up to 100 pounds with assistance if necessary.
• This position will require physically assisting guests and employees as needed.

Other Requirements:

• Must be able to work extended or irregular hours including evenings, weekends, holidays, and overtime as needed.
• Successful applicants must be able to pass a post-offer, pre-employment background check.