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Manager Fan Experience Jobs in Texas (NOW HIRING)

Infinitum

Technical Program Manager, Fan Systems

Austin, TX · On-site

$127K - $165K/yr

Position Summary We are seeking a highly experienced Technical Program Manager to lead cross-functional teams in the development and launch and management of HVAC Fan Systems and related products.

Infinitum

Technical Program Manager, Fan Systems

Austin, TX · On-site

$127K - $165K/yr

Position Summary We are seeking a highly experienced Technical Program Manager to lead cross-functional teams in the development and launch and management of HVAC Fan Systems and related products.

AEG

REVELxp - Associate Hospitality Manager, SMU

Dallas, TX · On-site

$14.75 - $20.25/hr

In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality ...

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Manager Fan Experience information

What is a Manager Fan Experience?

A Manager Fan Experience is a professional responsible for enhancing the overall experience of fans at events, venues, or within organizations, often in the sports, entertainment, or hospitality industries. They design and implement initiatives to ensure that fans have memorable, engaging, and enjoyable interactions before, during, and after events. This role often involves coordinating with various departments, managing fan feedback, and creating special programs or activities to boost fan satisfaction and loyalty.

How does a Manager Fan Experience typically collaborate with other departments to enhance event satisfaction?

A Manager of Fan Experience works closely with departments such as marketing, operations, ticketing, and security to ensure that every aspect of an event is optimized for guest enjoyment. This collaboration often involves coordinating pre-event communications, aligning on venue logistics, and gathering fan feedback to implement improvements. Effective teamwork is essential for creating seamless entry processes, engaging activations, and resolving issues swiftly during live events. By actively partnering with various teams, the Manager ensures that fans have memorable and positive experiences at every touchpoint.

What are the key skills and qualifications needed to thrive as a Manager Fan Experience, and why are they important?

To thrive as a Manager Fan Experience, you need expertise in customer service, event management, and a background in hospitality or sports management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, event ticketing systems, and analytics tools is vital for tracking fan engagement and operational effectiveness. Exceptional communication, problem-solving, and leadership skills help you exceed fan expectations and coordinate cross-functional teams. These skills are crucial to deliver memorable experiences, foster fan loyalty, and drive organizational success in competitive entertainment environments.

What is the difference between Manager Fan Experience vs Fan Engagement Coordinator?

AspectManager Fan ExperienceFan Engagement Coordinator
ResponsibilitiesOversees overall fan experience strategies, manages large teams, and develops long-term engagement plans.Executes specific fan engagement activities, manages events, and interacts directly with fans on a day-to-day basis.
Required SkillsLeadership, strategic planning, communication, and industry knowledge.Event management, communication, social media skills, and customer service.
Work EnvironmentOffice-based with events and stadium visits, leadership meetings.Event sites, stadiums, and community venues.
Common UsageIn sports teams, leagues, and large entertainment venues.In sports organizations, clubs, and marketing departments.

The Manager Fan Experience typically focuses on strategic oversight and long-term planning to enhance overall fan satisfaction, while the Fan Engagement Coordinator handles direct interaction and event execution. Both roles are essential for creating a positive fan environment but differ in scope and responsibilities.

What are the most commonly searched types of Fan Experience jobs in Texas?

The most popular types of Fan Experience jobs in Texas are:

What cities in Texas are hiring for Manager Fan Experience jobs?

Cities in Texas with the most Manager Fan Experience job openings:

Manager Fan Experience jobs near you
Infographic showing various Manager Fan Experience job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Assistant Athletics Director of Fan Experience

Baylor University

Waco, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Baylor University rating

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

265th of 630 rated colleges and universities

Job description


A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.
Since 2011, Baylor has been named as one of the nation's "Great Colleges to Work For". Great Colleges to Work For® is one of the country's largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.
What We Are Looking For
Baylor Athletics is seeking a motivated, elite worker to be our Senior Director / Assistant AD of Fan Experience. This individual will oversee the fan experience and game presentation efforts for Men's Basketball and Men's Tennis. In addition to their sport oversights, this individual will oversee our two Associate Directors of Fan Experience and our Assistant Director of Fan Experience. This role will also spearhead our student work program and lead on-field operations during Football game days.
Ultimately, the goal of this position is to increase the attendance, revenue, and fan atmosphere at their assigned sports.
A bachelor's degree with 4 years of experience is required. A master's degree with 5 years is preferred.
All applicants must be eligible to work in the US on a full-time basis.
What Will You Do
  • Develop and execute fan experience plans for their assigned sports of Men's Basketball and Men's Tennis
  • Assist the Assoc. AD of Marketing and Fan Experience with Football on-field efforts and fan experience initiatives
  • Produce Men's Basketball game days from start to finish by making scripts, graphics, on-court elements, giveaway items, concourse activations, and high-energy moments to enhance the fan experience
  • Communicate definitively and clearly to a team of individuals during high pressure, time sensitive in-game moments
  • Oversee and manage the two Associate Directors of Fan Experience and the Assistant Director of Fan Experience
  • Oversee the Student Worker Program to ensure that we have a high-level, committed student worker staff that is consistently helping at events
  • Collaborate with the sponsorship team to make sure all sponsorship inventory is being addressed effectively
  • Ability to rethink how we execute each game day initiative year-over-year so that our game days always are fresh for fans and not repetitive of previous seasons
  • Collaborate with other external staff members to ensure an excellent fan experience at each event
  • Collaborate with the athletics ticket office to effectively drive attendance and revenue for assigned sports
  • Maintain working knowledge of and adherence to all NCAA, Big 12 Conference, and institution rules and regulations and to communicate immediately any possible infractions of such rules and regulations to the Athletics Compliance staff
  • Other duties as assigned by supervisors

Qualifications
  • Bachelor's degree in Sports Management, Marketing, Communications, or a related field
  • Master's degree preferred
  • 4+ years of full-time experience working in athletics fan experience with a strong background in game presentation
  • Proficient in Adobe Creative Suite, ShoFlo, Microsoft Office, and music programs
  • Responsive and effective communicator over digital communication and in-person
  • Experienced leader who is prepared to manage full-time staff and push those around them to be at their best
  • A deep passion for working in college athletics

What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.
Explore & Engage
Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!
About Us
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.

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