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Manager Fan Experience Jobs in Texas (NOW HIRING)

Infinitum

Technical Program Manager, Fan Systems

Austin, TX · On-site

$127K - $165K/yr

Position Summary We are seeking a highly experienced Technical Program Manager to lead cross-functional teams in the development and launch and management of HVAC Fan Systems and related products.

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Manager Fan Experience information

What is a Manager Fan Experience?

A Manager Fan Experience is a professional responsible for enhancing the overall experience of fans at events, venues, or within organizations, often in the sports, entertainment, or hospitality industries. They design and implement initiatives to ensure that fans have memorable, engaging, and enjoyable interactions before, during, and after events. This role often involves coordinating with various departments, managing fan feedback, and creating special programs or activities to boost fan satisfaction and loyalty.

How does a Manager Fan Experience typically collaborate with other departments to enhance event satisfaction?

A Manager of Fan Experience works closely with departments such as marketing, operations, ticketing, and security to ensure that every aspect of an event is optimized for guest enjoyment. This collaboration often involves coordinating pre-event communications, aligning on venue logistics, and gathering fan feedback to implement improvements. Effective teamwork is essential for creating seamless entry processes, engaging activations, and resolving issues swiftly during live events. By actively partnering with various teams, the Manager ensures that fans have memorable and positive experiences at every touchpoint.

What are the key skills and qualifications needed to thrive as a Manager Fan Experience, and why are they important?

To thrive as a Manager Fan Experience, you need expertise in customer service, event management, and a background in hospitality or sports management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, event ticketing systems, and analytics tools is vital for tracking fan engagement and operational effectiveness. Exceptional communication, problem-solving, and leadership skills help you exceed fan expectations and coordinate cross-functional teams. These skills are crucial to deliver memorable experiences, foster fan loyalty, and drive organizational success in competitive entertainment environments.

What is the difference between Manager Fan Experience vs Fan Engagement Coordinator?

AspectManager Fan ExperienceFan Engagement Coordinator
ResponsibilitiesOversees overall fan experience strategies, manages large teams, and develops long-term engagement plans.Executes specific fan engagement activities, manages events, and interacts directly with fans on a day-to-day basis.
Required SkillsLeadership, strategic planning, communication, and industry knowledge.Event management, communication, social media skills, and customer service.
Work EnvironmentOffice-based with events and stadium visits, leadership meetings.Event sites, stadiums, and community venues.
Common UsageIn sports teams, leagues, and large entertainment venues.In sports organizations, clubs, and marketing departments.

The Manager Fan Experience typically focuses on strategic oversight and long-term planning to enhance overall fan satisfaction, while the Fan Engagement Coordinator handles direct interaction and event execution. Both roles are essential for creating a positive fan environment but differ in scope and responsibilities.

What are the most commonly searched types of Fan Experience jobs in Texas?

The most popular types of Fan Experience jobs in Texas are:

What cities in Texas are hiring for Manager Fan Experience jobs?

Cities in Texas with the most Manager Fan Experience job openings:

Manager Fan Experience jobs near you
Infographic showing various Manager Fan Experience job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Fan Experience Event Day Associate

AMB Sports & Entertainment

Mercedes, TX

$17 - $19.75/hr

Part-time

Posted 5 days ago

Job description

Job Overview
AMB Sports + Entertainment is seeking enthusiastic, detail-oriented individuals to assist with operational execution during our Major Events. This role offers a unique opportunity to gain hands-on experience in event management and operations while being part of some of the most exciting world-class events in Atlanta.

Key Responsibilities

As a Fan Experience Event Day Operations Associate, you will play a vital role in ensuring a seamless event experience for our guests. Responsibilities include, but are not limited to:

  • Pre-Event Signage Deployment: Assist with the setup of exterior and interior signage to ensure fans are guided efficiently throughout the stadium.

  • Pre-Event Checks: Conduct inspections of various areas to confirm stadium readiness and identify any last-minute needs before gates open.

  • Monitor Operational Flow: Observe and address lines at entry points, concessions, and other fan interaction areas to optimize wait times and improve the overall guest experience.

  • Track and Report Fan Insights: Document observations and feedback during events-such as bottlenecks, signage effectiveness, operational successes, and sound quality-to provide actionable insights for enhancing future events.

  • Mid-Event Signage Swaps: Transition signage between ingress and egress to manage fan flow as they arrive and depart.

  • Rideshare Traffic Control: Support traffic management by guiding rideshare vehicles to designated pick-up and drop-off areas.

  • MARTA Egress Assistance: Collaborate with MARTA staff to manage crowd flow and direct fans to public transit options during departure.

  • General Event Support: Assist with additional operational tasks throughout the event to ensure a smooth experience from start to finish.

Requirements

  • Must be at least a college sophomore maintaining a minimum 3.0 GPA.

  • Must be available to work weekends and late evenings, as event schedules vary.

  • Must be able to perform physical labor, including lifting and moving event materials.

  • Demonstrated ability to work effectively as part of a team with a positive, proactive attitude in fast-paced environments.

  • Strong communication skills when engaging with fans, teammates, and staff at all levels.

  • A genuine commitment to contributing to an exceptional guest experience at Mercedes-Benz Stadium.

Apply