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Manager End User Computing Jobs in Natick, MA (NOW HIRING)

Feuji Inc

Sr. Onsite Support Engineer

Needham, MA · On-site

Manage and support all executive workstations, mobile devices, and remote access configurations ... Participate in IT infrastructure and end-user computing projects, including migrations, upgrades ...

Nexthink

Enterprise Account Executive

Boston, MA · Remote

Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership. * Evangelize Nexthink's value ...

Nexthink

Enterprise Account Executive

Boston, MA · On-site +1

Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership. * Evangelize Nexthink's value ...

Socket.dev

Enterprise Account Executive

Boston, MA · On-site

$125 - $150/hr

Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership. * Evangelize Nexthink's value ...

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All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Natick, MA

Manager End User Computing information

See Natick, MA salary details

$77.4K

$124K

$162.1K

How much do manager end user computing jobs pay per year?

As of Sep 7, 2026, the average yearly pay for manager end user computing in Natick, MA is $123,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,300.00 and $120,300.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What cities near Natick, MA are hiring for Manager End User Computing jobs?

Cities near Natick, MA with the most Manager End User Computing job openings:

Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Natick, MA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $123,976 per year, or $59.6 per hour.

Sr. Onsite Support Engineer

Feuji Inc

Needham, MA • On-site

Contractor

Re-posted 10 days ago

Job description

Position Summary 

The Senior Onsite Support Engineer provides high-level technical support for end-user systems, audio/visual (A/V) technology, and executive personnel. This role ensures reliable IT operations across the organization, with a strong focus on delivering white-glove service to senior leaders and maintaining a seamless experience in conference rooms, meetings, and presentations. The ideal candidate combines advanced troubleshooting skills with excellent communication, professionalism, and discretion. 

Key Responsibilities 

Executive & VIP Support 

  • Provide dedicated, white-glove IT support to executives and senior staff, ensuring rapid response and minimal downtime. 

  • Manage and support all executive workstations, mobile devices, and remote access configurations. 

  • Coordinate with executive assistants to schedule and test A/V and teleconferencing systems before meetings. 

  • Maintain the highest levels of professionalism, confidentiality, and attention to detail in all interactions. 

Audio/Visual (A/V) and Conference Technology 

  • Support, configure, and troubleshoot conference room technologies, including Zoom Rooms, Teams Rooms, projectors, displays, video conferencing systems, microphones, and room scheduling devices. 

  • Partner with facilities and vendors to maintain A/V hardware and ensure optimal functionality. 

  • Provide on-site A/V support during executive meetings, town halls, and live events. 

  • Implement best practices for meeting room setups, device management, and preventive maintenance. 

Desktop & End-User Support 

  • Provide Tier 2/3 support for desktops, laptops, printers, mobile devices, and peripherals. 

  • Install, configure, and maintain Windows and macOS systems, software, and user profiles. 

  • Troubleshoot complex hardware and software issues; escalate when necessary. 

  • Support enterprise collaboration tools such as Microsoft 365, Teams, Zoom, and other productivity suites. 

  • Maintain asset inventory, system images, and deployment tools (e.g., Intune, SCCM, or JAMF). 

Operational & Project Support 

  • Participate in IT infrastructure and end-user computing projects, including migrations, upgrades, and rollouts. 

  • Contribute to documentation, knowledge base articles, and training materials. 

  • Mentor junior support staff and help establish support standards and procedures. 

Qualifications 

Required: 

  • 5+ years of hands-on desktop or end-user support experience in a corporate environment. 

  • Strong expertise with Windows 10/11, macOS, Office 365, and mobile device management (MDM) platforms. 

  • Proven experience supporting executive leadership and VIPs with professionalism and discretion. 

  • Advanced knowledge of A/V systems (Zoom Rooms, Microsoft Teams Rooms, Crestron, Logitech, Poly, etc.). 

  • Excellent troubleshooting, communication, and customer service skills. 

Preferred: 

  • Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation. 

  • Experience with Intune, SCCM, JAMF, Active Directory, and Group Policy management. 

  • Familiarity with networking fundamentals (TCP/IP, Wi-Fi, VPN) and remote access tools. 

  • Previous experience in a fast-paced, executive-facing environment. 

Core Competencies 

  • Exceptional customer focus and interpersonal communication skills. 

  • Ability to work independently and under pressure in high-visibility situations. 

  • Strong organizational and time management skills. 

  • Attention to detail with a proactive, problem-solving mindset. 

  • Discretion and professionalism when handling sensitive or confidential matters. 

Physical & Work Environment Requirements 

  • Ability to lift up to 40 lbs for equipment setups. 

  • May require occasional after-hours or weekend work for maintenance or executive events. 

  • Primarily on-site role with potential for hybrid flexibility depending on business needs.