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Manager End User Computing Jobs in Dover, NJ (NOW HIRING)

Stefanini Group

Deskside Technician II

Iselin, NJ · On-site

$20.50 - $26.25/hr

Inventory management of IT assets including asset auditing * Ability to research and follow ... Lean Six Sigma Ability to provide L2 Deskside Support, covering both end user computing and on-site ...

Stefanini Group

Deskside Technician II

Iselin, NJ · On-site

$20.50 - $26.25/hr

Inventory management of IT assets including asset auditing * Ability to research and follow ... Lean Six Sigma Ability to provide L2 Deskside Support, covering both end user computing and on-site ...

Stefanini Group

Deskside Technician II

Iselin, NJ · On-site

$20.50 - $26.25/hr

Inventory management of IT assets including asset auditing * Ability to research and follow ... Lean Six Sigma Ability to provide L2 Deskside Support, covering both end user computing and on-site ...

Stefanini Group

Deskside Technician II

Iselin, NJ · On-site

$20.50 - $26.25/hr

Inventory management of IT assets including asset auditing * Ability to research and follow ... Ability to provide L2 Deskside Support, covering both end user computing and on-site network issues ...

Sonsoft Inc

UX Researcher

Roseland, NJ · On-site

Works with internal and external customers (Marketing, Service Technology, end-users and domain ... individual research tasks. Assist management in project tracking by providing regular ...

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Showing results 21-40

All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Dover, NJ

Manager End User Computing information

See Dover, NJ salary details

$76.8K

$123K

$160.9K

How much do manager end user computing jobs pay per year?

As of Sep 8, 2026, the average yearly pay for manager end user computing in Dover, NJ is $123,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,400.00 and $119,400.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What cities near Dover, NJ are hiring for Manager End User Computing jobs?

Cities near Dover, NJ with the most Manager End User Computing job openings:

Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Dover, NJ as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $123,037 per year, or $59.2 per hour.

Deskside Technician II

Stefanini Group

Iselin, NJ • On-site

$20.50 - $26.25/hr

Contractor

Posted 22 days ago

Key responsibilities

  • Support IT equipment, including desktops, laptops, mobile devices, printers, scanners, and wireless systems.

  • Track, troubleshoot, and resolve hardware and software issues, including Windows and Mac OS devices, using the client's ticketing tool.

  • Perform IMAC support tasks such as installing, moving, adding, and changing IT equipment, and maintain system configurations and documentation.

Job description

Stefanini Group is looking for Deskside Technician II for a globally recognized company!
For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728-2627/Alfher.Hidalgo@stefanini.com for faster processing. Thank you!
                              
What will you do?
  • Supporting IT equipment in large corporate environment
  • Desktop/laptop tech support (Mac and PC)
  • Windows 11 operating systems
  • Support mobile devices, printers, scanners, wireless, VPN, etc.
  • IMAC Support - IT equipment Install/Move/Add/Change
  • Maintain repairs, spare parts, and components
  • Research and troubleshoot problems
  • Maintain system configurations and documentation
  • Track and resolve customer incidents and requests through the client's ticketing tool
  • Troubleshoot and resolve hardware and software issues for Windows devices
  • Backup, restoration, and migration of user data
  • Smart Hands support with networking, server, and telecommunications technologies
  • Printer and peripheral device support
  • Inventory management of IT assets including asset auditing
  • Ability to research and follow appropriate KB articles
  • Ability to work on-call and other after-hours support needs
  • May provide Executive support
  • Various other tasks associated with deskside services
  • May need to be available to provide support at other client locations as needed
  • Other duties as assigned
 
What do you need to succeed?
  • Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
  • Able to uphold a positive attitude at all times, even under stressful conditions
  • Experience supporting remote facilities and users
  • Excellent verbal and written communication skills
  • High level of professionalism and strong personal interaction skills
  • Ability to perform in-depth research and troubleshooting for complex technical issues
  • Ability to prioritize and complete all work tasks with minimal supervision
  • Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
  • Ability and willingness to learn new technologies
  • High School Diploma (required)
  • Deskside / Desktop / End User Computer experience, ideally in a corporate environment
  • Proven ability to handle challenging, rapid-response user support
  • Proven ability to balance, prioritize and organize multiple tasks
 
Desired Characteristics
  • A+ Certification
  • Microsoft Certified Professional (MCP)
  • ITIL Foundations
  • Lean Six Sigma


 

Ability to provide L2 Deskside Support, covering both end user computing and on-site network issues

Possesses familiarity with and experience supporting Labs, including Lab IT and instruments

Position performing client-site imaging of Computers for Win11. 

This job may include any aspect of product field support, including system hardware and software.

Developed specialized skill or is multi skilled through formal training and considerable work experience.

Works on assignments that are complex in nature and recognizes the need for occasional deviation from the accepted practice.

Attendance and schedule adherence are requirements of this position.

Providing hardware/software support services to onsite client including break/fix.

Providing installation and upgrading services of hardware and software.

High school diploma or equivalent required. Typically requires a minimum of 1 - 3 years of related experience.

Knowledge of multiple manufacturers and operating systems.

Excellent troubleshooting capability.

Ability to work in a team environment as well as independently.

Ability to communicate technical information -technical audiences.

Excellent verbal and written communication skills.

Ability to complete assignments with no supervision.

Ability to search internally/externally for support information.

Customer-oriented attitude.

Valid driver's license and proof of auto insurance, if travel is required.

Attendance and schedule adherence are requirements of this position.

This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and

engaging in labor related duties of connecting computer equipment.

Knows and applies fundamental concepts, practices and procedures of particular field of specialization.

Any other duties as assigned


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Education:NoneEmployment Type: CONTRACTOR

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