ZipRecruiter

Log In

1

Manager End User Computing Jobs in Detroit, MI (NOW HIRING)

Detroit IT

Service Desk Technician

Birmingham, MI · On-site

... d-user-related incidents, service requests, and problems; and update the service desk management ... other computing devices. * Participate in projects as necessary. * Assist project team in post ...

Wayne Health

Desktop Support Technician II

Detroit, MI · On-site

$20 - $25.50/hr

Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware ... Perform account management functions including, but not limited to, unlocking user accounts, re ...

Apexon

Trainer

Detroit, MI · On-site

Job Summary We are seeking an experienced Trainer to deliver end-user training for the Benefits ... Collaborate with business analysts, project managers, SMEs, and technical teams to ensure training ...

Rule 5 Hire

Robot Engineer

Detroit, MI

They share the responsibility with management that all projects meet customer specifications and exceed end-user expectations. ESSENTIAL DUTIES & RESPONSIBILITIES: * Shared responsibility with ...

Rule 5 Hire

Robot Engineer

Detroit, MI · On-site

They share the responsibility with management that all projects meet customer specifications and exceed end-user expectations. ESSENTIAL DUTIES & RESPONSIBILITIES: * Shared responsibility with ...

Rule 5 Hire

Robot Engineer

Detroit, MI · On-site

They share the responsibility with management that all projects meet customer specifications and exceed end-user expectations. ESSENTIAL DUTIES & RESPONSIBILITIES: * Shared responsibility with ...

previous page

Showing results 41-60

All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Detroit, MI

Manager End User Computing information

See Detroit, MI salary details

$74.2K

$118.9K

$155.4K

How much do manager end user computing jobs pay per year?

As of Aug 19, 2026, the average yearly pay for manager end user computing in Detroit, MI is $118,883.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,300.00 and $115,300.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Detroit, MI?

For Manager End User Computing jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Detroit, MI look for?

The top searched job categories for Manager End User Computing jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Manager End User Computing jobs?

Cities near Detroit, MI with the most Manager End User Computing job openings:

Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Detroit, MI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $118,883 per year, or $57.2 per hour.

Service Desk Technician

Detroit IT

Birmingham, MI • On-site

Full-time

Re-posted 24 days ago

Job description

Job Description: 


Detroit IT is seeking a Service Desk Technician to join our team! This person will work in our Service Desk providing first and second-tier support for the efficient resolution of IT end-user-related incidents, service requests, and problems.


Job Responsibilities: 


  • Provides first and second-tier support for the efficient resolution of IT end-user-related incidents, service requests, and problems; and update the service desk management tool accordingly. 
  • Act as escalation point for all requests and incidents. Develop and maintain phone/ticket escalation processes to ensure free flowing escalation and information within the organization. 
  • Accept and troubleshoot reported issues with escalated issues from Tier I technicians taking highest priority. 
  • Manages and triages multiple incoming priorities effectively by understanding customer needs to identify potential problems and escalate to department contact for resolution. 
  • Follow-up with clients on status of open tickets. 
  • Customer data entry in to CRM systems.  
  • Installs (moves, adds, changes), maintains and configures VoIP phones, PCs, network printers and other computing devices. 
  • Participate in projects as necessary.  
  • Assist project team in post-project tasks and clean-up.  
  • Customer follow-up via phone and email.  
  • Customer documentation in wiki or other platform.  
  • Attend customer and internal meetings during project and be responsible for note taking and sending meeting recap to clients when needed.  
  • Taking note of customer needs to new technologies or products and bringing these to the CTO and/or procurement team.  
  • Record all time spent on tickets and client accounts in time reporting software on a daily basis.  
  • Submit time sheets and other cost tracking reports on a weekly basis with accuracy.


Job Requirements:


  • Experience of at least 2 years in a service desk or help desk environment. 
  • Good communication skills.  
  • Comfortable with implementing new technologies and automation capabilities that enhance team efforts.  
  • Experience in working with team members to accomplish common goals.  
  • Experience in gathering insights data from multiple sources and making informed decisions where necessary.  
  • Organized and thorough, always delivering on promises made.


Required Technical Skills:


  • Windows Server 2012/2016/2019
  • Google Workspace
  • VMWare ESX experience
  • MS Hyper-V experience. 
  • Advanced networking with firewall/wireless configurations to include but not limited to Sonicwall, Meraki, ASA, and Ubiquiti. 
  • Office 365 Admin experience. 

About Detroit IT


Detroit IT is a managed service provider with offices in Birmingham and Detroit Michigan. Since 2001, we have been providing IT support, IT consulting, cloud solutions and networking to some of Michigan's best companies.