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Manager End User Computing Jobs in Cary, NC (NOW HIRING)

ROLE SUMMARY The L2 Senior Patch Management Engineer owns the end-to-end patch lifecycle for the end-user computing environment. Responsibilities include designing and maintaining patching baselines ...

... End User Computing (EUC), and Infrastructure teams. The ideal candidate combines deep technical expertise in Nexthink with strong leadership, governance, and stakeholder management skills to deliver ...

... end user computing, communications platforms, and workplace technologies. Lead local technical support functions, including incident management, problem resolution, and change management activities.

UX Designer

Morrisville, NC · On-site

$85 - $115/hr

Design end-to-end user experiences, including workflows, initial designs, user flows, information ... Collaborate closely with Product Management, Development, and Architecture teams throughout the ...

Partner with Cloud, Operations, and End User Computing leaders to deliver scalable, future-ready ... Delivery & Lifecycle Management Own the infrastructure delivery portfolio, including: o Site ...

Working with managers and cross-functional teams to validate outputs, communicate recommendations ... Directory, end-user computing, messaging, enterprise architecture, testing). This team helps ...

Service Desk Analyst

Raleigh, NC

$18.25 - $25/hr

Working closely with senior team members, this role offers hands-on experience across end- user support, endpoint management, Microsoft technologies, and enterprise IT operations while providing ...

Service Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

Working closely with senior team members, this role offers hands-on experience across end- user support, endpoint management, Microsoft technologies, and enterprise IT operations while providing ...

UX Designer

Cary, NC · On-site +1

... managers, and product owners. You'll use your expert knowledge of design and user research to find ... Our Product Designers own the end-to-end user experience, including wireframing, feature definition ...

Showing results 21-40

Manager End User Computing information

See Cary, NC salary details

$69.5K

$111.3K

$145.4K

How much do manager end user computing jobs pay per year?

As of Sep 4, 2026, the average yearly pay for manager end user computing in Cary, NC is $111,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,900.00 and $107,900.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Cary, NC?

For Manager End User Computing jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Cary, NC look for?

The top searched job categories for Manager End User Computing jobs in Cary, NC are:

What cities near Cary, NC are hiring for Manager End User Computing jobs?

Cities near Cary, NC with the most Manager End User Computing job openings:

Infographic showing various Manager End User Computing job openings in Cary, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $111,251 per year, or $53.5 per hour.

Director Infrastructure & Operations-Desktop

First Citizens Bank

Raleigh, NC

Full-time

Re-posted 17 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 174 rated banks


Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona or North Carolina.

The IT Infrastructure & Operations Director is responsible for leading the Bank’s desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability, security, and cost-effectiveness of enterprise infrastructure, including software, hardware and related tools. The position provides strategic leadership, operational oversight, and technical expertise while managing and developing a high-performing IT organization supporting critical business and regulatory needs.

This role manages an organization of approximately 20 associates, with 3–4 direct reports, and partners closely with business stakeholders, vendors, and senior leadership.


Responsibilities & Qualifications

Infrastructure & Operations Leadership

  • Provide oversight for enterprise infrastructure and technical operations, including desktop hardware, software, and end-user support services.
  • Lead associate teams responsible for daily technical operations and long-term infrastructure stability.
  • Establish performance monitoring, reporting, and service metrics to ensure reliability, capable responsiveness and cost-effectiveness.
  • Guide teams through the resolution of complex technical incidents and escalations.
  • Ensure infrastructure solutions are scalable, resilient, and aligned with overall operational needs.

Strategy & Business Alignment

  • Align infrastructure strategy and operational initiatives with evolving business objectives and regulatory requirements.
  • Partner with internal business leaders to understand needs and translate them into effective technical solutions.
  • Develop and maintain strong relationships with vendors, service providers, and external partners.
  • Lead and execute infrastructure-related initiatives, continuous improvement efforts, and modernization programs.

Management & Leadership

  • Set clear expectations and accountability to achieve departmental and organizational goals.
  • Manage budget planning, forecasting, and resource allocation for infrastructure and operations.
  • Develop, update, and enforce IT policies, standards, processes, and controls to improve efficiency and compliance.
  • Recruit, coach, develop, and evaluate management and technical staff.
  • Foster a supportive, inclusive, and performance-driven team environment focused on professional growth.

Technical Expertise & Governance

  • Serve as a technical and strategic advisor to senior management on infrastructure and operations matters.
  • Maintain strong knowledge of infrastructure technologies, including Windows-based environments and key end-user computing platforms/services.
  • Oversee identity and access management, security controls, vulnerability management, and system hardening as required.
  • Ensure compliance with financial services regulatory requirements, security standards, and internal controls.
  • Monitor industry trends, emerging technologies, and vendor offerings to inform roadmap and investment decisions.

Bachelor's Degree and 8 years of experience in Technology Delivery, Project, Program, or Portfolio Management

OR

High School Diploma or GED and 12 years of experience in Technology Delivery, Project, Program, or Portfolio Management

Preferred Skills & Experience

  • Strong people manager with experience leading managers and technical teams
  • Deep understanding of enterprise infrastructure in regulated environments
  • Experience supporting end-user teams and production operations
  • Windows-based infrastructure experience (engineering, design, implementation)
  • Knowledge of networking, infrastructure hardware, and enterprise software platforms
  • Experience with access management, security controls, and vulnerability management
  • Financial services or similarly regulated industry experience preferred
  • Strong communication, leadership, and stakeholder management skills
  • Experience with DEX or similar tools

#LI-JM1


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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