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Manager Edtech Jobs in Miami, FL (NOW HIRING)

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

As the Product Adoption Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

As the Product Adoption Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

... EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and ... You will manage public records requests, administer oaths, and provide administrative support to ...

As the Product Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

As the Product Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

As the Customer Experience Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

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Manager Edtech information

See Miami, FL salary details

$27.9K

$106.4K

$171.4K

How much do manager edtech jobs pay per year?

As of Aug 2, 2026, the average yearly pay for manager edtech in Miami, FL is $106,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,639.00 and $128,562.00 per year, depending on experience, location, and employer.

What is a Manager Edtech job?

A Manager Edtech oversees the integration and implementation of educational technology solutions within an organization or institution. They collaborate with educators, developers, and stakeholders to enhance learning experiences through technology. Their responsibilities include researching emerging tech trends, managing edtech projects, training staff, and ensuring compliance with educational standards. The role requires a blend of technical knowledge, instructional design expertise, and project management skills to drive effective digital learning strategies.

What are the key skills and qualifications needed to thrive in the Manager Edtech position, and why are they important?

To thrive as a Manager Edtech, you need a strong background in educational technology, project management, and instructional design, typically supported by a relevant degree and experience in the education sector. Familiarity with learning management systems (LMS), content authoring tools, data analytics platforms, and industry certifications such as PMP or ISTE is highly beneficial. Excellent leadership, communication, and problem-solving abilities help build effective teams and manage stakeholder expectations. These skills are essential for driving digital learning initiatives, ensuring smooth technology integration, and achieving educational objectives.

What are some common challenges faced by a Manager Edtech, and how can they be addressed?

Managers in Edtech frequently encounter challenges such as aligning technology initiatives with educational goals, ensuring user adoption among educators and students, and staying up-to-date with rapidly evolving tools. Effective collaboration with IT teams, educators, and school administrators is crucial for troubleshooting issues and adapting to changing needs. Proactively providing training, gathering user feedback, and implementing phased rollouts can help address these hurdles. A collaborative and flexible approach ensures successful digital transformation and enhances the overall learning experience.

What are the most commonly searched types of Edtech jobs in Miami, FL? The most popular types of Edtech jobs in Miami, FL are:
What are popular job titles related to Manager Edtech jobs in Miami, FL? For Manager Edtech jobs in Miami, FL, the most frequently searched job titles are:
What cities near Miami, FL are hiring for Manager Edtech jobs? Cities near Miami, FL with the most Manager Edtech job openings:

EdTech Customer Success Manager

AJAIA

Fort Lauderdale, FL • Remote

Full-time

Posted 24 days ago


Job description

Position Overview

RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.

This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.

Requirements

  • Bachelor's degree or equivalent experience
  • 3–6 years of experience in one or more of the following areas:
    • Customer success or customer support in a SaaS environment
    • Product support or technical customer care
    • EdTech platform support or implementation
  • Strong written communication skills with the ability to clearly explain software functionality to non-technical users
  • Demonstrated ability to troubleshoot product issues and guide users through solutions
  • Experience using SaaS platforms and help desk tools
  • Strong organizational skills and ability to manage multiple customer issues simultaneously
  • Customer-first mindset and commitment to high-quality user experiences

Preferred Requirements:

  • Experience working in or directly supporting the education sector (e.g., K-12 schools, districts, teachers, or students), with an understanding of how educators and administrators actually use software day to day
  • Familiarity with AI tools or generative AI applications.
  • Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
  • Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
  • Experience creating help center documentation or knowledge bases
  • Ability to reproduce bugs and clearly document technical issues

Benefits

  • Competitive base salary + performance incentives
  • Professional development opportunities