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Manager Edi Order Processing Jobs in Michigan (NOW HIRING)

Manage daily and weekly EDI order processing and resolve exceptions. * Serve as primary contact for customers regarding order status, delivery dates, and product availability. * Provide proactive ...

Manage daily and weekly EDI order processing and resolve exceptions. * Serve as primary contact for customers regarding order status, delivery dates, and product availability. * Provide proactive ...

... chain management including system development, business intelligence, business processes and ... orders, and shipping notices -- with partners, suppliers, and customers. Please ensure that ...

C. is seeking an EDI Architect, a senior IT professional responsible for designing, implementing ... chain management including system development, business intelligence, business processes, and ...

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We are looking for a detail-oriented and efficient Order Processing Specialist to handle document ... able to manage time efficiently ยท Able to communicate and problem solve ยท Excellent customer ...

EDI Engineer

Troy, MI ยท On-site +1

$110K - $110K/yr

KNOWLEDGE/SKILLS/ABILITIES The EDI Engineer's responsibilities include but are not limited to: โ€ข Manage data transformation processes to handle EDI transactions and healthcare-specific formats (e.g ...

EDI Specialist

Grand Rapids, MI ยท Remote

$38 - $45/hr

This is a remote contract role where you will manage integrations between the Infor M3 ERP system ... Configure, test, and deploy EDI transactions (e.g., 850 Purchase Orders, 810 Invoices, 856 Advance ...

Experience designing and implementing EDI or DLMS processing pipelines and integrations. * Strong understanding of message transformation and mapping, transaction lifecyle management, error handling ...

Experience designing and implementing EDI or DLMS processing pipelines and integrations. * Strong understanding of message transformation and mapping, transaction lifecyle management, error handling ...

Customer Service Specialist

Grand Rapids, MI ยท On-site

$15.75 - $21/hr

Manage EDI orders Education and Experience * High school diploma, Bachelor's degree preferred ... If you require a reasonable accommodation during the application or interview process, please let ...

Manager, Customer Service

Fraser, MI ยท On-site

$90K - $114K/yr

Monitor GHX interface for EDI order processing * Using SAP, monitor order statuses and order issues ... Management/Supervisory experience. Minimum Requirements: * 4 year Undergraduate Degree. * 5 years ...

Customer Service Specialist

Grand Rapids, MI

$16.25 - $21.50/hr

Manage EDI orders EDUCATION AND EXPERIENCE * High school diploma, Bachelor's degree preferred ... If you require a reasonable accommodation during the application or interview process, please let ...

Customer Service Specialist

Grand Rapids, MI ยท On-site

$16.25 - $21.50/hr

Manage EDI orders EDUCATION AND EXPERIENCE * High school diploma, Bachelor's degree preferred ... If you require a reasonable accommodation during the application or interview process, please let ...

Manager, Customer Service

Fraser, MI ยท On-site

$90K - $114K/yr

Monitor GHX interface for EDI order processing * Using SAP, monitor order statuses and order issues ... Management/Supervisory experience. Minimum Requirements: * 4 year Undergraduate Degree. * 5 years ...

Order Processor

Saginaw, MI

$15.25 - $19.75/hr

Ability to manage tasks effectively in a fast paced, dynamic setting with a strong attention to detail to maintain the accuracy of all customer orders (8 Metal Processing Boards, 8 EM Warehouses, and ...

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L.E. Jones Company LLC
Motor Vehicle Manufacturingย โ€ขย 51 - 200 employees

Full-time

Re-posted 4 days ago


Job description

Position Summary
The Demand Planner is responsible for managing customer demand, order processing, and delivery commitments in alignment with production capacity. This role serves as the primary customer contact for order status, delivery schedules, and demand-related inquiries, ensuring accurate ERP data and effective coordination between Sales, Planning, and Operations.
Essential Duties and Responsibilities
  • Enter, review, and update customer purchase orders in the ERP system.
  • Process order changes, cancellations, and confirmations.
  • Manage daily and weekly EDI order processing and resolve exceptions.
  • Serve as primary contact for customers regarding order status, delivery dates, and product availability.
  • Provide proactive communication on potential delays or scheduling constraints.
  • Collaborate with Production Planning to align demand with capacity.
  • Communicate expedite requests and support scheduling of rush orders.
  • Assist Sales with RFQs, delivery estimates, and coordination of pricing updates.
  • Maintain Open Order and Past Due reports and monitor backlog alignment.
  • Manage customer portals related to order status, demand schedules, and inquiries.
  • Participate in process improvement initiatives and SOP updates.
  • Provide backup support for order management functions as needed.
  • Assist with daily/weekly shipment planning.
QualificationsExperience
  • 2+ years of experience in customer service, planning, or order management in a manufacturing or distribution environment.
  • Strong communication and problem-solving skills.
  • Experience with ERP systems (Infor Syteline or similar preferred).
  • Proficiency in Microsoft Word and Excel.
  • Experience with EDI and customer portals preferred.
  • Ability to manage multiple priorities in a fast-paced environment.
Performance Expectations
  • High accuracy in order entry and demand data.
  • Timely customer responsiveness within 24 hours.
  • Effective coordination with Planning to meet delivery targets.
  • Reduction in past due orders and demand discrepancies.
  • Contribution to on-time delivery and customer satisfaction.
  • Time management skills necessary to review and act on higher volume of email traffic.
Tools and Systems
  • ERP system (Infor Syteline or similar).
  • Microsoft Office (Excel, Word, Teams, SharePoint).
  • Customer EDI systems and portals.
Working Conditions
  • Office/Manufacturing environment.
  • May require extended hours during high-volume periods.