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Manager Dunkin Donut Jobs in Springfield, MA (NOW HIRING)

Manager

Barre, MA · On-site

They are responsible for the overall operation of the restaurant according to Dunkin' Donuts ... Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements ...

Restaurant Manager

East Granby, CT · On-site

$50K - $55K/yr

DESCRIPTION We're looking for an energetic, results-driven Restaurant Manager to oversee the daily ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

Restaurant Manager

Windsor, CT · On-site

$50K - $55K/yr

DESCRIPTION We're looking for an energetic, results-driven Restaurant Manager to oversee the daily ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

Restaurant Manager

Hartford, CT · On-site

$50K - $55K/yr

DESCRIPTION We're looking for an energetic, results-driven Restaurant Manager to oversee the daily ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

Restaurant Manager

Hartford, CT · On-site

$50K - $55K/yr

DESCRIPTION We're looking for an energetic, results-driven Restaurant Manager to oversee the daily ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

Restaurant Manager

East Granby, CT · On-site

$50K - $55K/yr

DESCRIPTION We're looking for an energetic, results-driven Restaurant Manager to oversee the daily ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

Restaurant Manager

Windsor, CT · On-site

$50K - $55K/yr

DESCRIPTION We're looking for an energetic, results-driven Restaurant Manager to oversee the daily ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

Restaurant Manager

Windsor, CT · On-site

$50K - $55K/yr

DESCRIPTION We're looking for an energetic, results-driven Restaurant Manager to oversee the daily ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

Restaurant Manager

Windsor Locks, CT · On-site

$50K - $55K/yr

DESCRIPTION We're looking for an energetic, results-driven Restaurant Manager to oversee the daily ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

Restaurant General Manager

Hartford, CT · On-site

$50K - $55K/yr

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership ... Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked ...

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Showing results 1-20

Manager Dunkin Donut information

See Springfield, MA salary details

$24.4K

$59.3K

$115.6K

How much do manager dunkin donut jobs pay per year?

As of Aug 26, 2026, the average yearly pay for manager dunkin donut in Springfield, MA is $59,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a manager at Dunkin' Donuts do?

A Manager at Dunkin' Donuts oversees the daily operations of the store, ensuring excellent customer service, managing staff, and maintaining inventory. They are responsible for hiring and training employees, scheduling shifts, and handling customer concerns. Additionally, they monitor sales performance, ensure compliance with health and safety regulations, and implement company policies to achieve business goals.

What are the key skills and qualifications needed to thrive as a manager at Dunkin' Donuts?

To thrive as a Manager at Dunkin' Donuts, you need strong leadership, customer service, and organizational skills, typically supported by experience in food service management or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and food safety certifications is crucial. Excellent communication, problem-solving abilities, and the capacity to motivate teams are standout soft skills. These skills ensure efficient operations, high employee morale, and a positive customer experience in a fast-paced retail environment.

What are the key challenges a manager at Dunkin' Donuts may face in balancing operational efficiency and team morale?

As a Manager at Dunkin' Donuts, you'll often need to maintain high operational standards while fostering a positive work environment. Balancing fast-paced service demands with staff training and motivation can be challenging, especially during peak hours. Effective managers prioritize clear communication, delegate tasks efficiently, and recognize employee achievements to keep morale high. Addressing these challenges not only improves team performance but also enhances customer satisfaction and store success.

What is the difference between Manager Dunkin Donut vs Shift Supervisor Dunkin Donut?

AspectManager Dunkin DonutShift Supervisor Dunkin Donut
ResponsibilitiesOversees store operations, manages staff, handles customer service, and ensures sales targets are met.Supervises daily shift activities, assists staff, and maintains customer satisfaction during their shift.
Required CredentialsHigh school diploma or equivalent; experience in retail or food service; leadership skills.High school diploma or equivalent; experience in food service; leadership and communication skills.
Work EnvironmentFast-paced retail environment, managing multiple staff and operational tasks.Fast-paced, customer-focused environment, primarily during shifts.

The main difference between a Manager Dunkin Donut and a Shift Supervisor Dunkin Donut lies in scope of responsibilities. Managers oversee the entire store operations, staff management, and strategic goals, while Shift Supervisors focus on supervising daily shift activities and ensuring smooth operations during their scheduled hours.

How to become a manager at Dunkin Donut?

To become a manager at Dunkin Donut, candidates typically need previous retail or food service experience, strong leadership skills, and a good understanding of store operations. Applying through the company's career portal and demonstrating relevant experience and management abilities are essential steps in the process.

What are the most commonly searched types of Dunkin Donut jobs in Springfield, MA?

The most popular types of Dunkin Donut jobs in Springfield, MA are:

What are popular job titles related to Manager Dunkin Donut jobs in Springfield, MA?

For Manager Dunkin Donut jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Manager Dunkin Donut jobs in Springfield, MA look for?

The top searched job categories for Manager Dunkin Donut jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Manager Dunkin Donut jobs?

Cities near Springfield, MA with the most Manager Dunkin Donut job openings:

Infographic showing various Manager Dunkin Donut job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $59,317 per year, or $28.5 per hour.

Full-time

Re-posted 14 days ago


Job description

JOB DESCRIPTION

RESTAURANT MANAGER

Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards.


Responsibilities Include:


Team Environment - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. Hire, train, and develop the right people and plan staffing levels to meet guest and business needs. Continuously learn while passing on knowledge and skills to help others develop and grow. Hold themselves and team accountable for responsibilities and results.


Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Lead by example and promote an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Engage and empower team to develop solutions that drive business results. Complete all required training including ServSafe® certification.


Profitability - Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals. Comply with all restaurant, Brand, and franchisee policies.


Qualifications:


Skills

Able to clearly express oneself verbally and in writing (English)

Math and financial management

Restaurant, retail, or supervisory experience

At least 18 years of age (where applicable)

High school diploma (or equivalent)


Required Competencies

Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

Passion for Results – set compelling targets and deliver on commitments.

Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.

Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively.

Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.


REQUIREMENTS
  • 21+ years old

ABOUT THE COMPANY

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.


Dunkin' Franchisee logo

About Dunkin' Franchisee

Sourced by ZipRecruiter

In the pursuit of excellence, we've embraced next-generation design concepts that redefine the Dunkin' experience. Our immersive designs transform every visit into a memorable moment. As we elevate the coffee restaurant experience, our guests can't help but appreciate the captivating ambiance that accompanies their favorite brews. At Dunkin', the journey from 1950 to today has been more than a chronicle of growth; it's a testament to our enduring values and commitment to excellence. Join us in shaping the future of coffee and baked goods - where innovation, community, and quality unite to continue creating what is known to be the best coffee restaurant franchise out there!

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Canton, MA, US