Manager Customs Broker Jobs in Ohio (NOW HIRING)

For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Come see why our associates love working at MasterBrand.

Job Description:

The Trade Compliance Specialist is responsible for supporting the company's global import and export compliance programs through the execution of day-to-day trade compliance activities. This role helps ensure adherence to applicable customs and trade regulations by maintaining accurate trade data, supporting customs transactions, coordinating with customs brokers and service providers, and ensuring that required documentation is complete and compliant.

The Trade Compliance Specialist partners with internal business functions, customs brokers, carriers, suppliers, and government agencies to facilitate compliant cross-border movements of goods while minimizing disruptions and supporting operational objectives. This position is responsible for identifying and escalating potential compliance concerns, supporting corrective actions, and maintaining compliance records and reporting.

The Trade Compliance Specialist may support import and export activities across North America and other international markets and may focus on specific areas of responsibility, including U.S.-Mexico trade operations, global import compliance, customs operations, duty optimization, and regulatory compliance initiatives.

Responsibilities:

• Coordinate daily import and export transactions to ensure compliance with applicable customs and trade regulations.
• Review customs entry documentation for completeness and accuracy and support timely resolution of transactional issues.
• Maintain tariff classification, country of origin, broker instructions, and trade compliance data within company systems.
• Support product classification activities and maintain supporting documentation.
• Assist with country-of-origin determinations, free trade agreement qualification reviews, and other compliance analyses.
• Ensure compliance records are complete, accurate, and maintained in accordance with recordkeeping requirements.
• Serve as a primary coordinator between internal stakeholders and customs brokers to facilitate compliant customs filings.
• Support post-entry activities, including corrections, reconciliations, protests, refunds, and duty recovery opportunities.
• Assist with broker performance reviews, compliance assessments, and audit preparation activities.
• Monitor regulatory developments and communicate potential impacts to management.
• Support import, export, sanctions, and other government agency compliance requirements.
• Assist in developing and maintaining procedures, work instructions, compliance documentation, and training materials.
• Participate in corrective action activities and compliance improvement initiatives.
• Support cross-functional teams by providing guidance on routine trade compliance requirements.
• Maintain trade compliance databases, records, and reporting tools.
• Prepare recurring reports, metrics, and compliance dashboards.
• Analyze transactional data to identify discrepancies and escalate potential compliance concerns for review.
• Support duty, tariff, and trade-impact assessments, as assigned.
• Escalate potential regulatory, operational, or compliance risks to management for evaluation and resolution.

Qualifications:

• Bachelor's degree in International Trade, International Business, Supply Chain, Logistics, or a related field required.
• 2+ years of experience in import/export operations or trade compliance preferred.
• Knowledge of customs regulations and international trade processes.
• Ability to interpret regulatory requirements and assess business impacts.
• Experience working with customs brokers, freight providers, government agencies, and other external partners.
• Proficiency in Microsoft Office applications, particularly Excel or Access; experience with ERP, trade management, or customs systems preferred.
• Excellent organizational skills with the ability to manage priorities and deliver high-quality results in a dynamic and evolving environment.
• Ability to travel both domestically and internationally, when necessary.

Qualifications (Preferred):

• Licensed Customs Broker or Certified Customs Specialist.
• Experience dealing with import/Customs programs in the USMCA region.
• OGA/PGA previous experience.

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.