ZipRecruiter

Log In

1

Manager Customer Onboarding Jobs in Kansas (NOW HIRING)

Auvik Networks

Our onboarding process is thorough and informative because we want to make sure you're prepared to ... As a Manager of one of Auvik's Customer Success teams, you'll lead and mentor a team of Customer ...

Cloudbeds

$160K - $190K/yr

... about customer experience while building the project-management rigor that complex mid-market ... You'll be measured on onboarding velocity, deployment quality, customer satisfaction, and the ...

Brunel

Customer Support Specialist

Lenexa, KS · On-site

$17 - $22.75/hr

Manage high-volume inbound and outbound communication across phone, email, text, and voicemail ... Support customer onboarding, education, and training through product guidance, webinars, and one-on ...

Brunel

Customer Support at Lenexa, Kansas

Lenexa, KS · On-site

Manage high-volume inbound and outbound communication across phone, email, text, and voicemail ... Support customer onboarding, education, and training through product guidance, webinars, and one-on ...

New

Brunel

Customer Support at Shawnee, Kansas

Shawnee, KS · On-site

Manage high-volume inbound and outbound communication across phone, email, text, and voicemail ... Support customer onboarding, education, and training through product guidance, webinars, and one-on ...

New

Brunel

Customer Support at Leawood, Kansas

Leawood, KS · On-site

Manage high-volume inbound and outbound communication across phone, email, text, and voicemail ... Support customer onboarding, education, and training through product guidance, webinars, and one-on ...

New

Brunel

Customer Support at Leawood, Kansas

Lenexa, KS · On-site

Manage high-volume inbound and outbound communication across phone, email, text, and voicemail ... Support customer onboarding, education, and training through product guidance, webinars, and one-on ...

New

next page

Showing results 1-20

All JobsCustomer Onboarding JobsManager Customer Onboarding JobsManager Customer Onboarding Jobs in Kansas

Manager Customer Onboarding information

See Kansas salary details

$29K

$74.1K

$124.9K

How much do manager customer onboarding jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager customer onboarding in Kansas is $74,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,300.00 per year, depending on experience, location, and employer.

What does a manager customer onboarding do?

A Manager Customer Onboarding oversees the process of introducing new clients to a company’s products or services. They are responsible for ensuring that customers have a smooth and positive experience during the initial stages, which often includes training, account setup, and addressing any questions or concerns. This role involves coordinating between customers and internal teams to ensure expectations are met and long-term relationships are established. Ultimately, the Manager Customer Onboarding helps drive customer satisfaction and retention by making sure the onboarding process is efficient and effective.

What are the key skills and qualifications needed to thrive as a manager customer onboarding?

To thrive as a Manager of Customer Onboarding, you need expertise in project management, customer success strategies, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, onboarding software, and certification in project management (such as PMP) are typically expected. Exceptional communication, problem-solving, and leadership skills help you effectively guide new clients and motivate your team. These abilities ensure a smooth onboarding process, drive customer satisfaction, and support long-term client relationships.

What are some common challenges faced by a manager customer onboarding, and how can they be addressed?

Managers in customer onboarding often encounter challenges such as aligning customer expectations with product capabilities, ensuring timely and effective onboarding processes, and facilitating strong cross-departmental communication. Successfully addressing these challenges typically involves proactive communication, establishing clear onboarding milestones, and collaborating closely with sales, support, and product teams to deliver a seamless customer experience. Leveraging onboarding tools, regular training, and customer feedback loops can also help identify bottlenecks and drive continuous improvement.

What is the difference between Manager Customer Onboarding vs Customer Success Manager?

AspectManager Customer OnboardingCustomer Success Manager
Primary FocusGuiding new clients through onboarding processesEnsuring ongoing customer satisfaction and retention
ResponsibilitiesImplementing onboarding plans, training, setupBuilding relationships, renewals, upselling
Work EnvironmentProject-based, onboarding teams, implementation projectsAccount management, customer engagement
Required SkillsCommunication, project management, technical knowledgeRelationship building, problem-solving, communication

While both roles focus on customer engagement, the Manager Customer Onboarding primarily manages the initial setup and onboarding process for new clients, ensuring a smooth transition. The Customer Success Manager focuses on maintaining ongoing relationships, maximizing customer satisfaction, and driving renewals and growth. Both roles require strong communication skills, but their core responsibilities differ in scope and stage of the customer lifecycle.

How much do Manager Customer Onboarding make in the US?

The average salary for a Manager Customer Onboarding in the US is approximately $70,000 to $100,000 per year, depending on experience, industry, and location. Managers in this role typically oversee onboarding processes, coordinate with cross-functional teams, and may require skills in customer relationship management and onboarding tools.

What are the most commonly searched types of Customer Onboarding jobs in Kansas?

The most popular types of Customer Onboarding jobs in Kansas are:

What job categories do people searching Manager Customer Onboarding jobs in Kansas look for?

The top searched job categories for Manager Customer Onboarding jobs in Kansas are:

What cities in Kansas are hiring for Manager Customer Onboarding jobs?

Cities in Kansas with the most Manager Customer Onboarding job openings:

Manager Customer Onboarding jobs near you
Infographic showing various Manager Customer Onboarding job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $74,081 per year, or $35.6 per hour.

Customer Onboarding Specialist

Mission, KS • On-site

ALLO Fiber

7.5

Company rating: 7.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

49th of 99 rated telecommunications companies

People enjoy working here

Good employer

Paid breaks

Learn more about ALLO Fiberexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
We are looking for a professional who can ensure the success of onboarding new customers by collaborating with multiple teams to guarantee customer satisfaction. This role is perfect for a detail-driven go-getter who wants to positively contribute to our team's success and increase their knowledge in the telecom space.
Knowledge and experience are essential, but character is just as important. When we peruse your resume, we're most impressed by someone with a customer service background who has a natural instinct for our core values: Honest, Local, Exceptional, and Hassle-Free. If going the extra mile doesn't make you sweat, let's talk business together.
  • Organize daily tasks by checking the status of service orders, scheduling customer installations, performing account provisioning and phone porting
  • Develop and maintain knowledge of latest best practices and ALLO deployments to best support our customers.
  • Handle incoming calls from customers and technicians, while also making outbound calls to coordinate installations and site surveys.
  • Collaborate closely with internal provisioning and installation teams, as well as third-party vendors, to ensure seamless business installations from start to finish.
  • Exceed customer expectations by delivering passionate and exceptional service.
  • Multitask effectively to handle various responsibilities and maintain a high level of productivity.

EDUCATION/EXPERIENCE:
  • High school diploma or equivalent.
  • Post-Secondary education strongly preferred.
  • At least 3 years of previous customer service experience
  • 1-2 years of experience in a role involving light project management or project coordination, with a proven ability to manage competing priorities.

SKILLS / KNOWLEDGE / ABILITIES:
  • Excellent verbal and written communication skills, with a strong focus on customer service.
  • Has experience and knowledge of Telecom, networking, MSP and/or security industry.
  • Advanced computer skills
  • Ability to learn new concepts quickly and solve problems logically.
  • Strong organizational and multitasking abilities.
  • Self-directed and able to handle confidential information.
  • Be technical in nature, having an interest in all aspects of telecommunications.
  • Ability to challenge the status quo with a focus on continuous improvement.

WORKING CONDITIONS:
  • In office with travel to ALLO markets as needed

REQUIREMENTS:
  • Raise objects up to 25 lbs.
  • Remain stationary for extended periods
  • Ability to communicate information
  • Ability to operate a computer
  • Possess/maintain Commercial Driver's License (CDL)
  • Travel requirement

People are our passion. At ALLO, we don't treat you like a number. You're a human being.
Get ready to plug into the perks at ALLO:
  • Free internet? You bet. Plus, awesome discounts on other ALLO services.
  • Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%.
  • Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts.
  • Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
  • Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
  • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members.
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.
ALLO is a Drug Free and Tobacco Free Workplace.

What ALLO Fiber employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply