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Manager Content Operations Jobs in New York (NOW HIRING)

Overview The Manager, Content will assist and support the Director of Content with all functions ... Build and nurture relationships with all internal departments - including Operations, Player ...

Senior Content Manager

New York, NY · On-site

$120K - $150K/yr

... content operations, integrated production, or campaign management at a brand, studio, or agency ... You've been the person a launch depended on (bonus if that was in fashion, lifestyle, editorial, or ...

Senior Content Manager

New York, NY · On-site

$120K - $150K/yr

... content operations, integrated production, or campaign management at a brand, studio, or agency ... You've been the person a launch depended on (bonus if that was in fashion, lifestyle, editorial, or ...

Senior Content Manager

Manhattan, NY · On-site

$125 - $150/hr

... content operations, integrated production, or campaign management at a brand, studio, or agency ... You've been the person a launch depended on (bonus if that was in fashion, lifestyle, editorial, or ...

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Manager Content Operations information

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$16

$42

$84

How much do manager content operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for manager content operations in New York is $42.57, according to ZipRecruiter salary data. Most workers in this role earn between $28.65 and $49.42 per hour, depending on experience, location, and employer.

What does a Manager Content Operations do?

A Manager Content Operations oversees the planning, creation, organization, and distribution of digital content within a company. They coordinate with various teams to ensure content aligns with business goals, maintains brand consistency, and meets quality standards. Their responsibilities often include managing workflows, optimizing processes, and using analytics to improve content performance. By streamlining operations, they help ensure that content is delivered efficiently and effectively to target audiences.

What are the key skills and qualifications needed to thrive as a Manager Content Operations?

To thrive as a Manager Content Operations, you need expertise in content strategy, project management, and editorial workflows, typically supported by a relevant degree and experience in digital content environments. Familiarity with content management systems (CMS), analytics tools, workflow automation platforms, and sometimes Agile or PMP certification is highly beneficial. Strong leadership, problem-solving, and communication skills help to motivate teams and coordinate cross-functional initiatives. These skills ensure efficient content delivery, quality control, and alignment with organizational goals in a dynamic digital landscape.

How does a Manager Content Operations collaborate with editorial, marketing, and technical teams to deliver content effectively?

As a Manager Content Operations, you’ll serve as a key liaison between editorial, marketing, and technical teams to ensure content is delivered on time and meets quality standards. This involves coordinating content calendars, streamlining workflows, and managing tools or platforms used for content production and distribution. You’ll regularly facilitate meetings to align priorities and resolve bottlenecks, enabling teams to work efficiently together. Your role is pivotal in balancing creative vision with operational efficiency, making cross-team communication and organizational skills essential.

What is the difference between Manager Content Operations vs Content Strategist?

AspectManager Content OperationsContent Strategist
Primary FocusOverseeing content workflows, processes, and team managementDeveloping content plans, themes, and overall content direction
Required SkillsProject management, team leadership, content management systemsMarket research, audience analysis, content planning
Work EnvironmentCollaborates with content teams, editors, and production staffWorks with marketing, branding, and creative teams
Common UsageUsed in organizations managing large content operationsUsed in marketing and branding departments for content planning

The Manager Content Operations focuses on managing content workflows and teams, ensuring efficient content production. In contrast, the Content Strategist concentrates on planning and developing content strategies aligned with brand goals. Both roles are essential but serve different functions within content creation and management processes.

What are the most commonly searched types of Content Operations jobs in New York?

The most popular types of Content Operations jobs in New York are:

What are popular job titles related to Manager Content Operations jobs in New York?

For Manager Content Operations jobs in New York, the most frequently searched job titles are:

What job categories do people searching Manager Content Operations jobs in New York look for?

The top searched job categories for Manager Content Operations jobs in New York are:

What cities in New York are hiring for Manager Content Operations jobs?

Cities in New York with the most Manager Content Operations job openings:

Infographic showing various Manager Content Operations job openings in New York as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,543 per year, or $42.6 per hour.

Senior Director, Retail Content & Operations

Dentsu, Inc.

New York, NY • On-site

$136K - $188K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Dentsu rating

7.0

Company rating: 7.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

28th of 52 rated marketing agency


Job description

Job Description:
The Senior Director, Retail Content & Operations will lead retail content, digital shelf and marketplace operations for Dentsu Commerce clients across Amazon, Walmart, TikTok Shop and other priority commerce platforms.
This role will help brands improve how their products are found, presented and purchased across digital commerce environments. The Senior Director will bring together retail content, marketplace operations, SEO and emerging GEO capabilities while partnering closely with Dentsu Commerce Media, Creative, Social Commerce and Analytics teams.
Key Responsibilities
Retail Content & Digital Shelf
  • Lead retail content and digital shelf strategy across Amazon, Walmart and priority retailers
  • Oversee PDP optimization including titles, copy, imagery, enhanced content and brand stores
  • Develop scalable approaches to content auditing, optimization and syndication
  • Use digital shelf and performance data to identify opportunities to improve discoverability and conversion
  • Partner with Creative teams to translate commerce insights into stronger retail content
Marketplace Operations
  • Lead marketplace operations across Amazon, Walmart Marketplace and TikTok Shop
  • Oversee catalog health, item setup, product feeds, variation management and promotional readiness
  • Support new product launches and marketplace expansion
  • Identify and resolve operational issues affecting availability, discoverability and conversion
  • Establish efficient workflows and standards for ongoing marketplace management
Retail SEO & GEO
  • Lead organic retail search strategy across Amazon and Walmart
  • Develop Dentsu Commerce capabilities around Generative Engine Optimization (GEO) and AI-powered shopping discovery
  • Optimize product content for emerging experiences such as Amazon Rufus and other AI shopping assistants
  • Connect keyword, search and digital shelf insights to content recommendations
  • Partner with Retail Media teams to connect paid and organic search strategies
TikTok Shop Operations
  • Oversee the operational foundation for client TikTok Shops, including catalog, product feeds, merchandising and promotions
  • Partner with Social Commerce teams responsible for creator, affiliate and paid activation
  • Ensure products and storefronts are optimized and operationally ready to convert demand
Client & Capability Leadership
  • Serve as a senior client lead for retail content and marketplace operations
  • Develop repeatable playbooks, tools and best practices that can scale across Dentsu Commerce clients
  • Evaluate technology and automation opportunities that make content and marketplace operations more efficient
  • Support new business pitches and identify opportunities to expand existing client relationships
  • Manage and develop a team of retail content and marketplace specialists

What We're Looking For
  • 10+ years of experience in ecommerce, retail content, digital shelf or marketplace operations
  • Strong expertise across Amazon and Walmart
  • Experience with Amazon Vendor Central and/or Seller Central and Walmart marketplace environments
  • Experience with TikTok Shop strongly preferred
  • Strong understanding of retail SEO, digital shelf optimization and organic product discoverability
  • Familiarity with emerging GEO and AI shopping experiences
  • Experience with commerce platforms such as Salsify, Syndigo, Pacvue or similar
  • Strong client leadership and cross-functional collaboration skills
  • Experience managing teams and delivering work across multiple clients

The annual salary range for this position is $136,850 -$188,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits available with this position include:
  • Medical, vision, and dental insurance,
  • Life insurance,
  • Short-term and long-term disability insurance,
  • 401k,
  • Flexible paid time off,
  • At least 15 paid holidays per year,
  • Paid sick and safe leave, and
  • Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.
#LI-AD2
#LI-Hybrid
Location:
New York
Brand:
Dentsu Media
Time Type:
Full time
Contract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

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About dentsu

Sourced by ZipRecruiter

Dentsu creative is a collective of agencies at the forefront of culture and innovation. Formed in January of 2021, we are one of the most globally awarded teams across the Dentsu network. Composed of dentsuMB, 360i, and Isobar, amongst other notable agencies, we work with clients to provide solutions that meet people at every single point of their brand journey and are committed to upholding a culture of diversity, equity, and inclusivity. We are champions for meaningful progress, and we strive to be a force for good-for our people, for our clients, for the industry, and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Industry

Marketing

Company size

10,000+ Employees

Headquarters location

New York, NY, US