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Manager Consumer Jobs in Boston, MA (NOW HIRING)

Primark

Consumer Insights Manager

Boston, MA · On-site

Company Description USA - Consumer Insights Manager Location: Boston, MA (Flex - 3 days in office) Position Summary: We are looking for an innovative, dynamic and strategic leader to serve as the ...

Primark

Consumer Insights Manager

Boston, MA · On-site

USA - Consumer Insights Manager Location: Boston, MA (Flex - 3 days in office) Position Summary: We are looking for an innovative, dynamic and strategic leader to serve as the Consumer Insights ...

Primark

Consumer Insights Manager

Boston, MA · On-site

Company Description USA - Consumer Insights Manager Location: Boston, MA (Flex - 3 days in office) Position Summary: We are looking for an innovative, dynamic and strategic leader to serve as the ...

Primark Stores Limited

Consumer Insights Manager

Boston, MA · On-site

$117 - $150/hr

What You'll Do Consumer Insights Manager Narrative Building & Market Intelligence * Build a deep understanding of Primark's current and future customers and translate those insights into actions that ...

New

Arise Financial

Consumer Underwriter III

Canton, MA · On-site

$99.29/hr

Reporting to the VP, Consumer Lending, you'll independently underwrite complex direct and indirect ... Make credit decisions within assigned lending authority and provide recommendations to management ...

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Showing results 41-60

All JobsConsumer JobsManager Consumer JobsManager Consumer Jobs in Boston, MA

Manager Consumer information

See Boston, MA salary details

$57.6K

$105.5K

$145K

How much do manager consumer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for manager consumer in Boston, MA is $105,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,900.00 and $117,900.00 per year, depending on experience, location, and employer.

What does a manager consumer do?

A Manager Consumer is responsible for overseeing consumer-related operations within a company, ensuring customer satisfaction, and managing teams that interact with clients or customers. They analyze consumer trends, develop strategies to improve the customer experience, and coordinate with other departments to implement consumer-focused initiatives. Their role often includes monitoring feedback, resolving escalated issues, and driving sales or service improvements based on consumer insights.

What are the key skills and qualifications needed to thrive as a manager consumer, and why are they important?

To thrive as a Manager Consumer, you need strong leadership, analytical, and customer-focused skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management software is typically required. Exceptional communication, problem-solving abilities, and team motivation skills help you stand out in this role. These competencies ensure effective team management, data-driven decision-making, and high-quality consumer experiences in a competitive marketplace.

How does a manager consumer typically collaborate with other departments to enhance customer experience?

A Manager Consumer frequently works cross-functionally with teams such as marketing, product development, sales, and customer service to improve the overall customer journey. They often coordinate meetings and strategy sessions to align on consumer insights, address pain points, and implement initiatives that drive customer satisfaction. Effective communication and project management skills are essential, as these collaborations require balancing multiple priorities while ensuring that consumer needs remain central to all initiatives.

What is the difference between Manager Consumer vs Customer Service Manager?

AspectManager ConsumerCustomer Service Manager
Required CredentialsBachelor's degree in marketing, business, or related field; experience in consumer marketingBachelor's degree; experience in customer service or support roles
Work EnvironmentMarketing departments, consumer-focused teams, corporate officesCustomer support centers, retail environments, corporate offices
Industry UsageRetail, FMCG, consumer electronics, and related sectorsRetail, telecommunications, hospitality, and service industries
Common Search/ComparisonYesYes

The Manager Consumer focuses on marketing strategies, consumer insights, and brand engagement, while the Customer Service Manager oversees customer support operations, ensuring customer satisfaction and resolving issues. Both roles require strong communication skills and industry knowledge but differ in their primary functions and work environments.

What are popular job titles related to Manager Consumer jobs in Boston, MA?

For Manager Consumer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Manager Consumer jobs in Boston, MA look for?

The top searched job categories for Manager Consumer jobs in Boston, MA are:

What cities near Boston, MA are hiring for Manager Consumer jobs?

Cities near Boston, MA with the most Manager Consumer job openings:

Manager Consumer jobs near you
Infographic showing various Manager Consumer job openings in Boston, MA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $105,529 per year, or $50.7 per hour.

Consumer Insights Manager

Primark

Boston, MA • On-site

Full-time

Re-posted 17 days ago

Primark rating

7.1

Company rating: 7.1 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

15th of 104 rated fashion retailers

Job description

Company Description
USA - Consumer Insights Manager
Location: Boston, MA (Flex - 3 days in office)
Position Summary: We are looking for an innovative, dynamic and strategic leader to serve as the Consumer Insights Manager for the US. This role is essential in informing, measuring and validating our US marketing and business strategies. This individual will build a deep understanding of Primark's existing customers and priority growth audiences and lead the development of a customer insights framework.
As a core member of our Marketing and Communications team, this role will work closely with Financial Planning, Product, Retail, Commercial and Enterprise Leaders to shape the strategic business and brand goals for the US. This marketing role reports into the US Marketing Lead and will also collaborate very closely with the Global Consumer Insights team.
This is an exciting opportunity for a data-obsessed, marketing savvy, results-driven professional to craft our customer narrative and shape our strategies for US growth.
Job Description
What You'll Do Consumer Insights Manager
Narrative Building & Market Intelligence
  • Build a deep understanding of Primark's current and future customers and translate those insights into actions that drive business objectives.
  • Establish a clear, compelling and data driven customer narrative that serves as the reference point for functional stakeholders and senior leaders.
  • Provide ongoing intelligence on the retail landscape, consumer sentiment, shopping behavior, market trends, competitors, and brand performance.
  • Translate customer insights into actionable recommendations for growth and differentiation to the Product, Marketing, Retail, and Customer Experience teams.
  • Develop and maintain insight dashboards, trend reports, and competitive intelligence updates for business stakeholders.

Brand & Customer Experience Insights
  • Leverage new and existing brand health and customer experience measurement programs to identify opportunities to drive brand and business objectives.
  • Monitor brand awareness, consideration, affinity, and perception across customer segments and connect brand metrics to business performance, marketing effectiveness, and commercial outcomes.
  • Lead consumer insight projects from end to end, aligning research activities with business priorities and strategic objectives.
  • Translate business questions into research objectives and appropriate qualitative and quantitative methodologies and synthesize research findings into clear recommendations and compelling narratives that drive action.

Data & Insight Tools
  • Leverage syndicated research sources, customer data, and industry intelligence to deepen understanding of U.S. consumers.
  • Evaluate new data sources, technologies, and research solutions that can strengthen Primark's consumer intelligence capabilities.
  • Develop business cases for new insight investments, linking recommendations to strategic and commercial outcomes.
  • Build scalable processes for sharing insights and increasing organizational understanding of customers and market trends.

What You'll Get
We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
Qualifications
What You'll Bring
Qualifications & Preferred Experience
  • 8 -10+ years of experience with a proven record of managing quantitative and qualitative insight studies for a fashion or consumer brand.
  • Qualified in all main quantitative and qualitative research techniques with the knowledge of when/how to apply different methodologies.
  • Agency and budget management with ability to build relationships, work in partnership with research agencies, trouble-shoot effectively, spend efficiently, and communicate accountability.
  • Skilled at storytelling and contextualizing results with the ability to interpret data, analyze research and articulate the implications of insights and trends.
  • Highly organized with strong project management skills.
  • Experience working as part of a wider global insights team is a strong plus.
  • Demonstrated ability in assessing and constructively challenging working methods to create improvements in processes and results and showing initiative to propose new directions, solutions and concepts.
  • Proven ability to navigate multi-stakeholder environments with strong interpersonal skills to work cross-functionally and generate 'buy-in' from internal and external stakeholder groups.
  • Ability to clearly articulate work both verbally and produce high-quality, relevant and impactful insight deliverables including reports, presentations and facilitate meetings and workshops.
  • Ability to travel as needed for market visits, conferences and internal meetings (domestic & international) - 20% of the time.

Additional Information
Excited? Good. Because it's energising to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging.
We encourage all our people to grow, learn, and develop, and we can't wait to see how you'll positively impact colleagues in this role Consumer Insights Manager . Apply to join as a and be welcomed to the world of Primark.
The pay range for this role is: 117,000 to 150,000
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

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