ZipRecruiter

Log In

1

Manager Consumer Jobs in Clinton, MA (NOW HIRING)

SharkNinja

Consumer Insights Manager

Needham, MA · On-site

We're seeking an exceptional Consumer Insights Manager to join our high-performance team and make a massive impact . You'll play a critical role in ensuring the consumer's voice is at the center of ...

SharkNinja

Consumer Insights Manager

Needham, MA

We're seeking an exceptional Consumer Insights Manager to join our high-performance team and make a massive impact . You'll play a critical role in ensuring the consumer's voice is at the center of ...

next page

Showing results 1-20

All JobsConsumer JobsManager Consumer JobsManager Consumer Jobs in Clinton, MA

Manager Consumer information

See Clinton, MA salary details

$58.1K

$106.5K

$146.3K

How much do manager consumer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for manager consumer in Clinton, MA is $106,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,700.00 and $118,900.00 per year, depending on experience, location, and employer.

What does a manager consumer do?

A Manager Consumer is responsible for overseeing consumer-related operations within a company, ensuring customer satisfaction, and managing teams that interact with clients or customers. They analyze consumer trends, develop strategies to improve the customer experience, and coordinate with other departments to implement consumer-focused initiatives. Their role often includes monitoring feedback, resolving escalated issues, and driving sales or service improvements based on consumer insights.

What are the key skills and qualifications needed to thrive as a manager consumer, and why are they important?

To thrive as a Manager Consumer, you need strong leadership, analytical, and customer-focused skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management software is typically required. Exceptional communication, problem-solving abilities, and team motivation skills help you stand out in this role. These competencies ensure effective team management, data-driven decision-making, and high-quality consumer experiences in a competitive marketplace.

How does a manager consumer typically collaborate with other departments to enhance customer experience?

A Manager Consumer frequently works cross-functionally with teams such as marketing, product development, sales, and customer service to improve the overall customer journey. They often coordinate meetings and strategy sessions to align on consumer insights, address pain points, and implement initiatives that drive customer satisfaction. Effective communication and project management skills are essential, as these collaborations require balancing multiple priorities while ensuring that consumer needs remain central to all initiatives.

What is the difference between Manager Consumer vs Customer Service Manager?

AspectManager ConsumerCustomer Service Manager
Required CredentialsBachelor's degree in marketing, business, or related field; experience in consumer marketingBachelor's degree; experience in customer service or support roles
Work EnvironmentMarketing departments, consumer-focused teams, corporate officesCustomer support centers, retail environments, corporate offices
Industry UsageRetail, FMCG, consumer electronics, and related sectorsRetail, telecommunications, hospitality, and service industries
Common Search/ComparisonYesYes

The Manager Consumer focuses on marketing strategies, consumer insights, and brand engagement, while the Customer Service Manager oversees customer support operations, ensuring customer satisfaction and resolving issues. Both roles require strong communication skills and industry knowledge but differ in their primary functions and work environments.

What cities near Clinton, MA are hiring for Manager Consumer jobs?

Cities near Clinton, MA with the most Manager Consumer job openings:

Manager Consumer jobs near you

Senior Manager, Consumer Insights

Staples Advantage Canada

Framingham, MA • On-site

$100 - $130/hr

Other

Retirement, PTO

Posted 16 days ago

Job description

Staples is business to business. You’re what binds us together.

Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive retention and encourage brand loyalty. Within this team, the Consumer Insights function plays a critical role in shaping strategy by translating complex customer data into meaningful, actionable insights that drive growth, strengthen brand performance, and enhance customer engagement. We work together across Marketing, Product, Merchandising, and Analytics to ensure the voice of the customer is embedded in every decision.

What you will be doing:
  • Define and own a multi‑year Consumer Insights strategy and roadmap aligned to enterprise and marketing priorities.
  • Identify and prioritize strategic learning agendas across brand, customer segments, product, and experience.
  • Translate complex research and analytics into clear, compelling narratives that drive business decisions.
  • Serve as a visible advocate for the voice of the customer across leadership forums and cross‑functional teams.
  • Partner closely with Brand Strategy to inform positioning, messaging, and go‑to‑market planning.
  • Lead, develop, and mentor a team of insights professionals, fostering a culture of curiosity, rigor, and impact.
  • Oversee qualitative and quantitative research execution, ensuring methodological rigor and business relevance.
  • Manage external research vendors, budgets, and multiple concurrent projects.
  • Integrate primary research, analytics, and syndicated data into cohesive insights and recommendations that drive measurable outcomes.
What You Bring to the Table:
  • Exceptional storytelling and communication skills, with the ability to simplify complex data into compelling narratives.
  • Strong leadership and team development skills.
  • Strong strategic thinking with the ability to connect insights to business impact.
  • Influencing and stakeholder management across multiple levels.
  • Intellectual curiosity and a passion for understanding customers.
  • Ability to balance big‑picture strategy with executional excellence.
  • Collaborative mindset with strong cross‑functional partnership skills.
  • Problem‑solving and critical thinking in complex, ambiguous environments.
What’s needed: Basic Qualifications:
  • Bachelor's degree in Marketing, Business, Psychology, Economics, Statistics, or related work experience.
  • 8+ years of experience in consumer insights, market research, or customer analytics.
  • 3+ years of direct people management experience.
  • Experience managing research vendors, budgets, multiple concurrent projects, and research tools such as Qualtrics.
  • Hands‑on experience applying qualitative and quantitative research methodologies.
Preferred Qualifications:
  • Experience building or transforming a Consumer Insights function or operating model.
  • Advanced degree (MBA or equivalent).
  • Experience integrating primary research with analytics or data science.
  • Experience in retail, eCommerce, or consumer-facing industries.
  • Experience presenting insights to senior leadership or executive audiences.
  • Familiarity with segmentation, brand tracking, and customer experience research methodologies.
We Offer:
  • Inclusive culture with associate‑led Business Resource Groups.
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
#J-18808-Ljbffr

Apply