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Manager Coffee Operations Jobs in Boston, MA (NOW HIRING)

The Junction Cafe

Be Seen First

Coffee Shop Manager

Rockland, MA · On-site

$20 - $25/hr

Manage daily coffee shop operations to ensure efficiency and quality * Oversee and coordinate scheduling for a small team of employees * Deliver excellent customer service and resolve issues promptly

Chobani

BOS Coffee Machine Technician

Boston, MA

Execute work orders, manage machine agreements, and address service tickets promptly * Conduct ... operations * Maintain a well-stocked van with inventory, ensuring the availability of necessary ...

Chobani

BOS Coffee Machine Technician

Boston, MA · On-site

Execute work orders, manage machine agreements, and address service tickets promptly * Conduct ... operations * Maintain a well-stocked van with inventory, ensuring the availability of necessary ...

Chobani

BOS Coffee Machine Technician

Boston, MA · On-site

Execute work orders, manage machine agreements, and address service tickets promptly * Conduct ... operations * Maintain a well-stocked van with inventory, ensuring the availability of necessary ...

Vixxo

Coffee Service Technician

Boston, MA · On-site

Vixxo is a technology-enabled asset management company that provides facility, intelligent energy ... operation and extend equipment life. Complete preventive maintenance tasks as established by the ...

Vixxo

Coffee Service Technician

Boston, MA · On-site

Vixxo is a technology-enabled asset management company that provides facility, intelligent energy ... equipment operation and extend equipment life. • Complete preventive maintenance tasks as ...

Coffee Haven

Assistant Manager / Supervisor

Holliston, MA · On-site

$19 - $22/hr

Coffee Haven's Assistant Managers & Supervisors work directly with our customers, baristas, and ... Have working knowledge of cafe/restaurant operations. * Possess basic math skills and have the ...

Coffee Haven

Assistant Manager / Supervisor

Holliston, MA · On-site

$19 - $22/hr

Coffee Haven's Assistant Managers & Supervisors work directly with our customers, baristas, and ... Have working knowledge of cafe/restaurant operations. * Possess basic math skills and have the ...

Coffee Haven

Assistant Manager / Supervisor

Holliston, MA · On-site

$19 - $22/hr

Coffee Haven's Assistant Managers & Supervisors work directly with our customers, baristas, and ... Have working knowledge of cafe/restaurant operations. * Possess basic math skills and have the ...

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All JobsCoffee Operations JobsManager Coffee Operations JobsManager Coffee Operations Jobs in Boston, MA

Manager Coffee Operations information

See Boston, MA salary details

$34.8K

$64.9K

$122.2K

How much do manager coffee operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for manager coffee operations in Boston, MA is $64,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $66,800.00 per year, depending on experience, location, and employer.

What is a manager coffee operations?

A Manager Coffee Operations oversees the daily operations of coffee shops or coffee-related businesses. Their responsibilities typically include managing staff, ensuring quality control, handling inventory, optimizing customer service, and implementing company policies. They also monitor financial performance, coordinate with suppliers, and develop strategies to improve sales and efficiency. This role requires strong leadership, organizational skills, and a deep understanding of the coffee industry.

What are the key skills and qualifications needed to thrive as a manager coffee operations?

To excel as a Manager Coffee Operations, you need expertise in food and beverage management, inventory control, and team leadership, often supported by experience in hospitality or a related certification. Familiarity with POS systems, inventory management software, and food safety protocols is essential. Strong interpersonal skills, problem-solving abilities, and a customer-focused mindset help drive team performance and guest satisfaction. These skills are crucial for ensuring efficient operations, maintaining product quality, and achieving business goals in a competitive coffee industry.

What are some of the key challenges a manager coffee operations may face when overseeing multiple café locations?

A Manager of Coffee Operations often faces the challenge of maintaining consistent quality and customer experience across all locations, especially as each café may have different staff dynamics and customer bases. Balancing inventory management, scheduling, and training for multiple teams requires strong organizational skills and clear communication. Additionally, adapting to local market trends while ensuring adherence to company standards is crucial. Building solid relationships with suppliers and fostering a positive work culture across all sites are also important aspects of the role.

What is the difference between Manager Coffee Operations vs Coffee Shop Supervisor?

AspectManager Coffee OperationsCoffee Shop Supervisor
ResponsibilitiesOversees multiple locations, manages staff, develops strategies, handles budgetsSupervises daily shop activities, manages staff shifts, ensures customer satisfaction
CredentialsExperience in management, possibly certifications in hospitality or businessExperience in retail or food service, leadership skills
Work EnvironmentCorporate offices, multiple coffee shop locationsSingle coffee shop or retail environment
Industry UsageUsed in larger chains or companies with multiple outletsCommon in individual or franchise coffee shops

The main difference is that a Manager Coffee Operations typically oversees multiple locations and handles strategic planning, while a Coffee Shop Supervisor focuses on daily operations within a single shop. The Manager role requires broader management experience and often involves higher-level responsibilities.

What are popular job titles related to Manager Coffee Operations jobs in Boston, MA?

For Manager Coffee Operations jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Manager Coffee Operations jobs in Boston, MA look for?

The top searched job categories for Manager Coffee Operations jobs in Boston, MA are:

What cities near Boston, MA are hiring for Manager Coffee Operations jobs?

Cities near Boston, MA with the most Manager Coffee Operations job openings:

Manager Coffee Operations jobs near you
Infographic showing various Manager Coffee Operations job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,855 per year, or $31.2 per hour.

General Manager | Coffee-Focused Operation | Boston

One Haus

Boston, MA

$80K - $85K/yr

Full-time

Medical, PTO

Posted 5 days ago

Job description

GENERAL MANAGER


Location: Boston, MA


Reports To: Operations Manager


Compensation: $80,000-$85,000


Status: Full-Time, Salaried, Exempt


Position Summary

Seeking a coffee-obsessed General Manager to lead the daily operations. This role oversees all front and back of house functions, drives the quality and consistency of the coffee program, develops and retains a strong hourly and supervisory team, and owns the financial performance of the location. The ideal candidate brings genuine passion for specialty coffee alongside the operational discipline to run a high-volume, service-driven business.


Key Responsibilities


Operations

  • Oversee all daily operations including opening and closing procedures, staffing, inventory, and facility upkeep
  • Maintain equipment standards including espresso machines, grinders, brewers, and water filtration, coordinating preventative maintenance and repairs
  • Ensure full compliance with health department, food safety, and local regulatory requirements
  • Manage vendor relationships including green and roasted coffee, dairy and alternative milks, bakery, and paper goods


Coffee Program and Quality

  • Uphold beverage quality standards across espresso, batch brew, and manual brew methods
  • Lead daily dial-in, calibration, and quality control routines
  • Partner with [roasting team / roasting partner] on offerings, seasonal menu changes, and single origin rotations
  • Develop and deliver ongoing barista training and certification


Team Leadership

  • Recruit, hire, onboard, and schedule all hourly and supervisory staff
  • Coach and develop shift leads and assistant managers toward promotion
  • Conduct performance reviews, manage progressive discipline, and maintain accurate documentation
  • Foster a positive, accountable culture with low turnover and high internal mobility


Financial Performance

  • Own the P&L for the location, including revenue, COGS, labor, and controllable expenses
  • Manage labor to budgeted targets while protecting service standards
  • Oversee inventory counts, waste tracking, and ordering accuracy
  • Analyze sales trends and daypart performance to identify growth opportunities


Guest Experience

  • Maintain hospitality standards across every touchpoint from order to handoff
  • Respond to guest feedback and resolve issues in real time
  • Support local marketing, community events, and wholesale or catering relationships as applicable


Qualifications

  • 4+ years of management experience in specialty coffee, café, or fast-casual hospitality
  • Demonstrated P&L ownership with proven results in labor and cost control
  • Strong working knowledge of espresso extraction, brewing ratios, and quality standards
  • Experience hiring, training, and developing hourly teams at scale
  • Proficiency with POS and scheduling systems [e.g., Square, Toast, 7shifts]
  • Excellent written and verbal communication skills
  • SCA certification a plus


Physical Requirements

Ability to stand for extended periods, lift up to 50 pounds, and work a flexible schedule including early mornings, weekends, and holidays.


Benefits

  • Full coverage for medical benefits
  • Commuter Benefits
  • Parental Leave
  • 15 days paid annual leave
  • & more