Manager Cloud Operations Jobs in Tennessee (NOW HIRING)

About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
The Vice President, IT will serve as a key member of HireRight's executive leadership team.
This leader will oversee infrastructure, cloud operations, enterprise applications, internal systems, end-user computing, help desk, governance, compliance, and global IT operations. They will inherit a significant internal team plus outsourced resources (~80 combined), with a mandate to improve quality, reduce reliance on partners while strengthening IT's strategic impact. The ideal candidate brings deep operational leadership, enterprise application maturity, and global governance expertise. Given HireRight's role as a global background screening provider, this leader must thrive in a highly regulated, data-rich, 24/7 operational environment.
Responsibilities
IT Infrastructure, Cloud, & Operations Leadership

• Oversee all on-prem data centers (US & Europe) and lead a multi-year modernization roadmap that transitions critical workloads toward an AWS-first architecture while managing down Azure/GCP complexity.
• Manage global cloud operations across Azure, GCP, and AWS, ensuring stability, security, cost efficiency, and scalability.
• Lead all core IT functions: network, storage, endpoints, help desk, device management, and vendor/outsourcing strategy.
• Optimize hybrid environments, improving uptime, reliability, and performance while reducing operational friction.

Enterprise Applications & Internal Systems
Lead global ownership and maturity of critical internal platforms including:

• Salesforce (Service, CPQ)
• Microsoft D365
• Oracle EPM/Planning

Ensure strong alignment between business processes and system design.
Stabilize and mature legacy internal applications, particularly Oracle EPM/Planning, which requires urgent remediation, and ensure strong architectural leadership.
Security, Governance & Compliance
Oversee global IT governance frameworks and certification programs including ISO, SOC 2, GDPR, and other regulatory mandates.
Ensure HireRight maintains world-class audit readiness and global compliance standards.
Establish rigorous processes, controls, and documentation across a 24/7, highly regulated environment
Leadership, Team Development & Change Management

• Lead and elevate a globally distributed team; assess existing talent, upgrade where needed, and instill a culture of accountability and operational excellence.
• Manage outsourced partners while transitioning high-value capabilities back in-house over time.
• Bring fresh thinking, modernize outdated processes, and strengthen IT's role as a proactive business enabler.

Global & Cross-Functional Leadership

• Manage IT operations across multiple regions with appreciation for cultural nuance, scale, and 24/7 global support requirements.
• Partner closely with Product, Engineering, Security, Operations, Finance, and Commercial teams.
• Serve as a trusted advisor to the CTO and contribute to long-range technology and business strategy.

Qualifications
Leadership & Scale
• Proven track record leading large-scale IT organizations, ideally within highly regulated environments.
• Track record leading large, distributed teams and inherited organizations in need of modernization.
• Strong people leadership skills: developing talent, evaluating performance, setting high standards.
Infrastructure & Cloud Expertise
• Deep operational experience across on-prem and hybrid infrastructures.
• Strong cloud proficiency; AWS experience highly preferred.
• Demonstrated ability to run stable, secure, high-availability environments at scale.
Enterprise Application Ownership
• Strong background owning and maturing enterprise applications, ideally including:
o Salesforce (Service/CPQ)
o D365
o Oracle EPM/Planning
• Ability to drive process alignment, system integration, and cross-functional adoption.
Security & Compliance
• Experienced leading enterprise governance and certifications (ISO, SOC 2, GDPR).
• Comfortable operating in highly regulated, data-rich industries.
Change Leadership
• History of inheriting teams and elevating performance through structure, accountability, and cultural refresh.
• Effective at balancing continuity with transformation.
• Brings fresh perspective without disrupting mission-critical operations.
What do we offer
HireRight offers a competitive benefit package which includes:

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short & Long Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards
• And much more!
• All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity EmployerMinorities / Females / Veterans / DisabilitiesHireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement feeThis job description in no way states or implies that these are the only duties to be performed by a team member's occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.