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Manager Client Relations Associate Jobs in Washington

Moore

Manager, Client Success

Lanham, MD

The Manager, ClientSuccess, is responsible forsupporting the successful delivery of client programs ... Partner with the Associate Vice President of Client Success to support the execution of client ...

Moore DM Group LLC

Manager, Client Success

Lanham, MD · On-site

$65K - $75K/yr

The Manager, Client Success, tracks deliverables, facilitates communication, documents key ... Partner with the Associate Vice President of Client Success to support the execution of client ...

Metropawlitan Pet Sitters

Scheduler

Alexandria, VA · On-site

$18 - $22/hr

Scheduler/ Customer Relations Associate About Metropawlitan Petsitters: Metropawlitan Petsitters is ... Responsibilities: - Client Relations: *Address client inquiries and concerns promptly and ...

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All JobsClient Relations Associate JobsManager Client Relations Associate JobsManager Client Relations Associate Jobs in Washington

Manager Client Relations Associate information

What is the highest paying job in customer service?

The highest paying roles in customer service include senior management positions such as Director of Customer Service or Customer Service Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

How much does a client relationship associate at Vanguard make?

A Client Relationship Associate at Vanguard typically earns an average annual salary of around $50,000 to $65,000, depending on experience and location. Compensation may also include bonuses and benefits, and the role often requires strong communication and customer service skills.

What is the difference between Manager Client Relations Associate vs Client Relations Specialist?

AspectManager Client Relations AssociateClient Relations Specialist
Required CredentialsBachelor's degree, experience in client management, strong communication skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentSupervisory role, team coordination, client meetingsCustomer support, client interaction, account management
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, banking, tech companies
Search & Comparison IntentUnderstanding managerial roles in client relationsEntry to mid-level client interaction roles

The Manager Client Relations Associate typically holds a supervisory position with responsibilities for team oversight and strategic client management, requiring more experience and credentials. In contrast, a Client Relations Specialist focuses on direct client interaction and support, often at an entry or mid-level. Both roles are vital in client-focused industries but differ in scope and seniority.

What does a client relations manager do?

A client relations manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They communicate with clients to understand their needs, address concerns, and coordinate services or solutions, often using CRM tools. The role requires strong communication skills, problem-solving abilities, and a focus on customer retention.

What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships, using tools like CRM software. Strong communication and problem-solving skills are essential for this role.
What are popular job titles related to Manager Client Relations Associate jobs in Washington? For Manager Client Relations Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Manager Client Relations Associate jobs in Washington look for? The top searched job categories for Manager Client Relations Associate jobs in Washington are:
What cities in Washington are hiring for Manager Client Relations Associate jobs? Cities in Washington with the most Manager Client Relations Associate job openings:
Manager Client Relations Associate jobs near you
Bilingual Customer Relations Associate I Product Support (CRA I)

Bilingual Customer Relations Associate I Product Support (CRA I)

Airlines Reporting Corporation

Arlington, VA • Hybrid

$33K/mo

Full-time

Posted 6 days ago

Job description

We're actively recruiting for this opportunity and are excited to connect with candidates who are interested in making an impact at ARC. If your experience aligns with what we're looking for, we encourage you to apply today. Our team reviews applications on an ongoing basis, so applying early is encouraged. We look forward to learning more about you! 

It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.

ARC is looking for a Bilingual Customer Relations Associate I - Product Support (CRA I). In this role you'll consistently provide high quality, professional, customer service in an informative and personable manner to customers seeking assistance with ARC products and services.  You'll effectively decipher the customer's needs, determine the best solution, and clearly communicate that solution to the customer.


  1. Provide exceptional customer service based on the quality assurance call monitoring standards.
  2. Meet, or exceed Key Performance Indicators (KPIs) monthly.
  3. Multitask efficiently, i.e., working on multiple computer applications while responding accurately to customer’s telephone inquiries and/or emails.
  4. Enter all customer inquiries into the call/problem tracking system (CRM) in a timely, detailed manner, while demonstrating strong business writing skills.
  5. Resolve complex and difficult problems and issues with customers.
  6. Provide ideas and feedback to management and coworkers about front-line situations during team meetings.

  • High School Diploma required; some college a plus
  • Bilingual Spanish/English required 
  • Previous call center experience desired
  • Proficient with Microsoft Office and/or general computer skills
  • Ability to type quickly

  • Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
  • Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
  • ARC offers WorkFlex. WorkFlex is ARC’s hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We’ve designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
  • We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. Please click here to review our benefits on our company website. 
  • By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

EOE M/F/D/V Females and Minorities Encouraged to Apply

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