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What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships, utilizing skills in communication and customer service tools. The role may require understanding client needs and coordinating with internal teams to deliver solutions.

What is the difference between Manager Client Relations Associate vs Client Relations Specialist?

AspectManager Client Relations AssociateClient Relations Specialist
Required CredentialsBachelor's degree, experience in client management, strong communication skillsBachelor's degree, customer service experience, communication skills
Work EnvironmentSupervisory role, team coordination, client meetingsCustomer support, client interaction, account management
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, banking, tech companies
Search & Comparison IntentUnderstanding managerial roles in client relationsEntry to mid-level client interaction roles

The Manager Client Relations Associate typically holds a supervisory position with responsibilities for team oversight and strategic client management, requiring more experience and credentials. In contrast, a Client Relations Specialist focuses on direct client interaction and support, often at an entry or mid-level. Both roles are vital in client-focused industries but differ in scope and seniority.

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Manager Client Relations Associate jobs near you
Senior Director of Consulting and Client Relations

Senior Director of Consulting and Client Relations

Aristotle

Washington, DC

$100K - $175K/yr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Aristotle is seeking a Senior Director of Consulting and Client Relations to join our Professional Services Division.

This role leads strategic campaign initiatives, manages high-profile clients, and drives division-wide growth. Responsibilities include overseeing multiple projects, ensuring operational excellence, and shaping long-term strategy in collaboration with senior leadership. Candidates should bring extensive experience in corporate or trade association settings, with a focus on Political Action Committees (PACs), advocacy programs, or related fields. Strong leadership, collaborative skills, and a proven record of advancing client success are essential.

Responsibilities:

  • Oversee portfolio of client accounts alongside senior staff ensuring delivery of high-quality consulting services.
  • Collaborate with the political consulting division, including working with team account managers on day-to-day deliverables for client portfolio.
  • Develop and implement campaign strategies, ensuring projects are executed on time, within budget, and to the highest standard.
  • Build and maintain strong relationships with clients, serving as a primary point of contact for political consulting engagements.
  • Collaborate with senior leadership to identify new business opportunities and develop client proposals.
  • Analyze political, electoral, and fundraising data to provide actionable insights to clients and internal teams.
  • Monitor and analyze key performance metrics to track campaign progress against goals and identify areas for improvement.
  • Stay current on political trends, election laws, and best practices in political consulting, and share knowledge and insights with the team.

Salary Range: $100k-$175k/year

Requirements

  • Bachelor's degree in political science, public administration, or a related field; advanced degree preferred.
  • 7-9 years of experience in political consulting or a related field political consulting, PAC management, advocacy, or a related field, with demonstrated success managing campaigns and client relationships.
  • Proven ability to manage multiple client engagements while effectively collaborating across the organization to align resources and drive results.
  • Exceptional communication, presentation, and interpersonal abilities; able to build rapport with clients and internal stakeholders alike.
  • Strategic thinker with a results-oriented mindset and the ability to make data-driven decisions.
  • Strong project management skills, with the ability to manage multiple campaigns simultaneously and deliver results on time and within budget.
  • High proficiency with Microsoft O365 (PowerPoint, Word, Excel, Power BI, OneNote), design software, and similar technology tools a plus.
  • Familiarity with Aristotle 360 beneficial but not required

Benefits

All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

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