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Manager Client Implementation Jobs in Waldorf, MD

Monex USA

API Implementation Specialist

Washington, DC · On-site

$95 - $110/hr

Job Title: API Implementation Specialist Location: Washington, D.C.; (Hybrid, after 90 days In ... Manage the end-to-end client lifecycle from requirement collection, through to integration ...

AEG

Manager, Client Retention

Washington, DC · On-site

$63K - $77K/yr

Reporting to the Director, Client Retention, the Manager, Client Retention is responsible for ... Create and implement targeted monthly sales and service campaigns that generate incremental revenue ...

Exiger

Implementation Manager

Mclean, VA · Hybrid

The individual will lead client interactions from contract signature until implementation completion The ideal candidate must have excellent project management skills , be client and solution focused ...

Exiger

Implementation Manager

Mclean, VA · On-site

The individual will lead client interactions from contract signature until implementation completion The ideal candidate must have excellent project management skills , be client and solution focused ...

Air

Implementation Manager

Arlington, VA

In this role as an Implementation Manager, you will be responsible for defining and optimizing user ... This role requires up to 50% travel to client sites across the United States. Scope of ...

Air

Implementation Manager

Arlington, VA · On-site

In this role as an Implementation Manager, you will be responsible for defining and optimizing user ... This role requires up to 50% travel to client sites across the United States. Scope of ...

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Manager Client Implementation information

See Waldorf, MD salary details

$37.6K

$99.9K

$162.2K

How much do manager client implementation jobs pay per year?

As of Aug 30, 2026, the average yearly pay for manager client implementation in Waldorf, MD is $99,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $116,800.00 per year, depending on experience, location, and employer.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

Manager Client Implementation jobs near you

Senior Client Implementation Specialist (Remote)

First American

California, MD • On-site, Remote

$73K - $98K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoProvides support for the implementation and effectiveness of products, services and technical or business systems, software, or solutions so that customers reach their desired outcomes using FA products. Assists in the development of project plans to define success for customers, manage change and resources, and ensure that implementations are completed on time, within budget and meet client expectations. Train customers in best practices and participate in onboarding activities to help customers maximize FA products and services. May be involved in the coordination and communication of timelines and status to clients, external partners, internal teams, management, and impacted groups.

How You'll Contribute

  • Provide a wide range of support to proactively identify, support and address client needs.
  • May act as the team's resource and subject matter expert.
  • Work closely with management and internal teams to identify client implementation needs and develop configurations which support business and client processes.
  • Identify, develop, and deliver training and education to clients
  • Conduct online meetings/conference calls to orient clients, present new functionality, deliver training, and collaborate with clients about concerns.
  • May be involved in pre-sales product demonstrations or provide assistance in scoping projects or developing proposals.
  • Document and organize SOPs, process workflows and statistical data.
  • Participate in a range of presentations, gather information, create materials, present findings, lead discussions with internal teams and clients
  • Identify trends, share customer insights, and provide recommendations for solutions to management.

What You'll Bring

  • 3+ years of related experience
  • Strong analytical skills to determine root cause of problems and apply creative and effective solutions
  • Ability to analyze a situation, interview, formulate questions, and probe for deeper knowledge/ understanding
  • Strong customer service skills
  • Data management skills to analyze data and provide recommendations on findings
  • Knowledge of general business, production, and/or operation environment and general cost benefit awareness
  • Strong written and oral communication skills to define parameters to meet business requirements; creates documents which define build requirements
  • Presentation skills
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Bachelor's degree or equivalent combination of education and experience
Pay Range: $73,900.00 - $98,500.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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