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Manager Client Implementation Jobs in Orlando, FL

Implementation Project Manager serves a critical liaison role between our clients and technology ... Successfully manage relationships as liaison with the client and all stakeholders * Coordinate ...

Implementation Manager

Clermont, FL · On-site +1

$80K - $100K/yr

This client-facing role is responsible for supporting the full lifecycle of EDI integration ... Effectively manage a portfolio of 15-25 concurrent implementation projects at any given time, using ...

Position Summary The Implementation Specialist is responsible for managing the onboarding process of new clients and ongoing client maintenance, ensuring the seamless integration of HR, payroll, ...

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Manager Client Implementation information

See Orlando, FL salary details

$36.4K

$96.6K

$156.8K

How much do manager client implementation jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager client implementation in Orlando, FL is $96,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What are the most commonly searched types of Client Implementation jobs in Orlando, FL?

The most popular types of Client Implementation jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Manager Client Implementation jobs?

Cities near Orlando, FL with the most Manager Client Implementation job openings:

Client Implementation Specialist

Orlando, FL • On-site

CURRENCY EXCHANGE INTERNATIONAL
201 - 500 employees

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida.


Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI’s primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to learn more about life at CXI: https://www.ceifx.com/about/life-at-cxi


Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.


Our Values:

  • Customer First - We earn the right to be our clients’ first choice.
  • Integrity - We hold ourselves to the highest standard to build trust.
  • Collaborative - We always win as a team.
  • Innovative - We find new methods to deliver change and advance technology to the industry.
  • Passionate - We are driven to be the best in class


Currency Exchange International is looking for a proactive, results-drive, and organized professional to join the team as a Client Implementation Specialist.


Description: The Client Implementation Specialist will support client onboarding and implementation activities while gaining expertise in CXI's systems, products, and implementation processes. This role works closely with clients and internal departments to configure solutions, perform testing, assist with training, and ensure a successful onboarding experience. Through training, mentorship, and hands-on experience, the Client Implementation Specialist will develop the skills necessary to independently manage client implementations, conduct training sessions, and serve as a trusted point of contact throughout the onboarding process. The ideal candidate is highly organized, detail-oriented, resourceful, and committed to providing an exceptional client experience.


Essential Functions:

  • Support multiple client implementation projects simultaneously while meeting established deadlines.
  • Track project milestones, action items, and follow-up activities throughout the implementation process.
  • Maintain consistent and professional communication with clients throughout implementation projects.
  • Participate in client meetings, training sessions, and implementation activities with the expectation of developing into an independent Implementation Specialist.
  • Collaborate with Sales, Operations, IT, Compliance, and other internal departments to coordinate sales support, onboarding, and implementation activities.
  • Assist with gathering and documenting client requirements and system configurations.
  • Conduct quality assurance testing and validate implementation details prior to client go-live.
  • Identify potential issues, communicate risks, and escalate concerns when appropriate.
  • Maintain accurate project documentation and implementation records.
  • Provide a high level of customer service and professionalism throughout the client onboarding experience.
  • Support sales and implementation activities by assisting with onboarding documentation, client requirements gathering, and customer transition from the sales process to implementation.
  • Partner with Sales to respond to client inquiries regarding onboarding requirements, implementation timelines, product capabilities, and operational processes.
  • Maintain accurate customer and implementation records within CRM and other business systems to support client onboarding and ongoing relationship management.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.


Competencies:

  • Action Oriented
  • Functional Skills
  • Situational Adaptability
  • Communicates Effectively
  • Optimizes Work Processes
  • Nimble Learning

Required Education & Experience:

  • Associate's or Bachelor's degree in Business Administration, Communications, or a related field; or an equivalent combination of education and experience.
  • Excellent project management, problem-solving ability and creativity
  • Strong written and verbal communication skills, with the ability to communicate professionally via email, phone, virtual meetings, and in person.
  • Proficiency with Microsoft Office applications and the ability to learn new systems and technology.
  • Ability to work independently with general supervision while collaborating effectively with internal teams.

Position Type/Expected Hours of Work:

This is a full-time position. Days of work are Monday through Friday. The position may require flexibility to support client implementations, system updates outside of normal business hours when business needs arise.


Benefits:

  • Compensation - Base salary of $45,000 annually, plus commission. Based on current production expectations, commission earnings are anticipated to average approximately $1,000 per month, although actual commissions may vary. Typical monthly commission earnings are expected to range between $600 and $1,200, depending on individual and business performance.
  • Commuter Reimbursement - CXI will pay the driving toll, bus or metro cost in and out of work
  • Holiday Pay – 11 days of paid designated holidays annually
  • Vacation Pay – 10 days of paid vacation time off annually
  • Sick/Personal Days – 5 days of paid sick/personal time off annually
  • 401K Plan - Company matches at 5%
  • Health/Dental/Vision - 60% payment of the Health/Dental/Vision Insurance premiums
  • Short and Long-Term Disability - Plan premiums are fully covered by CXI


Currency Exchange International is committed to providing a fair and inclusive interview process for all candidates. We invite and support applications from individuals with disabilities. Accommodations are readily available upon request to ensure that candidates can fully participate in every stage of the selection process.