Facilitate recurring project management meetings, build bespoke implementation plans tailored to ... Develop Toward Client Mastery - Actively participate in internal team strategy and project ...
Facilitate recurring project management meetings, build bespoke implementation plans tailored to ... Develop Toward Client Mastery - Actively participate in internal team strategy and project ...
This role combines client implementation leadership, payments domain expertise, solution consulting ... Manage client expectations around scope, timelines, integrations, SLAs, security, and operational ...
This role combines client implementation leadership, payments domain expertise, solution consulting ... Manage client expectations around scope, timelines, integrations, SLAs, security, and operational ...
Facilitate recurring project management meetings, build bespoke implementation plans tailored to ... Develop Toward Client Mastery - Actively participate in internal team strategy and project ...
Facilitate recurring project management meetings, build bespoke implementation plans tailored to ... Develop Toward Client Mastery - Actively participate in internal team strategy and project ...
Asset & Wealth Management, Client Coverage Group (CCG), Client Relationship Manager , Vice Presid...
New York, NY · On-site
Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across ...
Asset & Wealth Management, Client Coverage Group (CCG), Client Relationship Manager , Vice Presid...
New York, NY · On-site
Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across ...
Asset & Wealth Management, Client Coverage Group (CCG), Client Relationship Manager , Vice Presid...
Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across ...
Asset & Wealth Management, Client Coverage Group (CCG), Client Relationship Manager , Vice Presid...
Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across ...
Project Manager (Client Onboarding) Departmen t: Product Working hours : Monday - Friday 9:00AM - 5 ... Collaborate with internal teams to implement new tools and systems that improve project tracking ...
Project Manager (Client Onboarding) Departmen t: Product Working hours : Monday - Friday 9:00AM - 5 ... Collaborate with internal teams to implement new tools and systems that improve project tracking ...
Develop fluent understanding of Pelago programs, implementation processes, growth marketing ... Consistently manage client expectations * Prepare and deliver metrics based on each client's goals ...
Develop fluent understanding of Pelago programs, implementation processes, growth marketing ... Consistently manage client expectations * Prepare and deliver metrics based on each client's goals ...
Implementation Specialist
New York, NY · On-site
Manage end-to-end client implementation and onboarding projects. * Gather business requirements and translate them into system configurations. * Configure trading environments, user accounts ...
Implementation Specialist
New York, NY · On-site
Manage end-to-end client implementation and onboarding projects. * Gather business requirements and translate them into system configurations. * Configure trading environments, user accounts ...
Asset & Wealth Management, Client Coverage Group (CCG), Client Relationship Manager , Vice President
New York, NY · On-site
Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across ...
Asset & Wealth Management, Client Coverage Group (CCG), Client Relationship Manager , Vice President
New York, NY · On-site
Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across ...
Own client implementations end-to-end, driving clients to successful, on-time go-live across an ... Demonstrated ability to manage multiple complex projects simultaneously without sacrificing quality ...
Own client implementations end-to-end, driving clients to successful, on-time go-live across an ... Demonstrated ability to manage multiple complex projects simultaneously without sacrificing quality ...
Manage end-to-end client implementation and onboarding projects. * Gather business requirements and translate them into system configurations. * Configure trading environments, user accounts ...
Manage end-to-end client implementation and onboarding projects. * Gather business requirements and translate them into system configurations. * Configure trading environments, user accounts ...
Manager, Client Success
New York, NY · On-site
$115K - $125K/yr
As a Client Success Manager at Veho, you will use your dynamic set of skills to build relationships ... Experienced in on-boarding clients; implementation and integration experience Veho is a growth ...
Manager, Client Success
New York, NY · On-site
$115K - $125K/yr
As a Client Success Manager at Veho, you will use your dynamic set of skills to build relationships ... Experienced in on-boarding clients; implementation and integration experience Veho is a growth ...
Own client implementations end-to-end, driving clients to successful, on-time go-live across an ... Demonstrated ability to manage multiple complex projects simultaneously without sacrificing quality ...
Own client implementations end-to-end, driving clients to successful, on-time go-live across an ... Demonstrated ability to manage multiple complex projects simultaneously without sacrificing quality ...
Client Transformation Director
Manhattan, NY · On-site
$220 - $300/hr
Set the direction and pace for implementation program execution. Managing internal and external expectations, removing blockers and making prioritisation decisions to enable successful client ...
Client Transformation Director
Manhattan, NY · On-site
$220 - $300/hr
Set the direction and pace for implementation program execution. Managing internal and external expectations, removing blockers and making prioritisation decisions to enable successful client ...
Engagement Manager, Client Transition
Parsippany, NJ · On-site
$86K - $239K/yr
Implement transition plans and manage implementation activities through completion. * Monitor ... Client Relationship Management * Develop effective working relationships with client contacts and ...
Engagement Manager, Client Transition
Parsippany, NJ · On-site
$86K - $239K/yr
Implement transition plans and manage implementation activities through completion. * Monitor ... Client Relationship Management * Develop effective working relationships with client contacts and ...
Manager, Client Experience
New York, NY · On-site
Other responsibilities include, but are not limited to: - Manage account team implementation of ... etc. - Manage client status reports, including materials trackers, media trackers, and website ...
Manager, Client Experience
New York, NY · On-site
Other responsibilities include, but are not limited to: - Manage account team implementation of ... etc. - Manage client status reports, including materials trackers, media trackers, and website ...
Engagement Manager, Client Transition
$86K - $239K/yr
Implement transition plans and manage implementation activities through completion. * Monitor ... Client Relationship Management * Develop effective working relationships with client contacts and ...
Engagement Manager, Client Transition
$86K - $239K/yr
Implement transition plans and manage implementation activities through completion. * Monitor ... Client Relationship Management * Develop effective working relationships with client contacts and ...
Implementation Product Specialist, Workplace Wealth Solutions
Weehawken, NJ · On-site
$160K - $220K/yr
Do you enjoy the challenge of working with different teams within an organization to drive them all to a common goal of high client satisfaction? We're looking for an Implementation Manager to: • ...
Implementation Product Specialist, Workplace Wealth Solutions
Weehawken, NJ · On-site
$160K - $220K/yr
Do you enjoy the challenge of working with different teams within an organization to drive them all to a common goal of high client satisfaction? We're looking for an Implementation Manager to: • ...
Engagement Manager, Client Transition
Parsippany, NJ · On-site
$86K - $239K/yr
Implement transition plans and manage implementation activities through completion. * Monitor ... Client Relationship Management * Develop effective working relationships with client contacts and ...
Engagement Manager, Client Transition
Parsippany, NJ · On-site
$86K - $239K/yr
Implement transition plans and manage implementation activities through completion. * Monitor ... Client Relationship Management * Develop effective working relationships with client contacts and ...
Sr. Manager, Client Services
New York, NY · On-site
$171K - $209K/yr
The Senior Manager will also implement performance metrics and reporting systems to monitor and continuously improve team and client outcomes. For New York Only - The estimated annual total cash for ...
Sr. Manager, Client Services
New York, NY · On-site
$171K - $209K/yr
The Senior Manager will also implement performance metrics and reporting systems to monitor and continuously improve team and client outcomes. For New York Only - The estimated annual total cash for ...
Manager Client Implementation information
What does a Manager Client Implementation do?
A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.
What are the key skills and qualifications needed to thrive as a Manager Client Implementation?
To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.
What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?
A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.
What is the difference between Manager Client Implementation vs Client Success Manager?
| Aspect | Manager Client Implementation | Client Success Manager |
|---|---|---|
| Primary Focus | Implementing solutions, onboarding clients, project management | Ensuring client satisfaction, retention, and ongoing support |
| Required Skills | Technical knowledge, project management, communication | Customer relationship management, communication, problem-solving |
| Work Environment | Project-based, cross-functional teams, technical settings | Customer-facing, account management, support teams |
| Certifications | Relevant technical or project management certifications | Customer service or success certifications often preferred |
The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.
What are the most commonly searched types of Client Implementation jobs in New York?
The most popular types of Client Implementation jobs in New York are:
What cities in New York are hiring for Manager Client Implementation jobs?
Cities in New York with the most Manager Client Implementation job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 18 days ago
Job description
As we continue to revolutionize the commercial real estate industry, we're hiring an Associate Implementation Manager to join our team. This is an entry-level role built for someone ready to take things on and grow fast. You'll be embedded in a fast-moving implementation org, supporting clients and internal teams through onboarding, approval, and early adoption. You'll work cross-functionally to ensure a seamless experience from pre-sale through ongoing support, and you'll do it with an AI-first mindset, leaning on modern tools to work smarter, not harder.
** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **
What you'll do:
What Success Looks Like
First 6 months: You've shadowed senior IMs across the full implementation lifecycle, taken ownership of data onboarding for at least one client, and built or contributed to at least one AI-driven workflow that saves the team measurable time.
First 12 months: You're running smaller client implementations independently, facilitating client meetings without a senior IM, and recognized cross-functionally as the go-to for at least one part of the implementation process.What VTS Values & How We Show It
ABOUT VTS
VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.
VTS maintains offices in New York City, London, Toronto, Chicago.
To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn.
Pay Transparency
At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $65,000 and $90,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.
EEO Guidelines
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com
Privacy Policy
** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **
What you'll do:
- Drive Efficiency with AI - Approach every task with an AI-first mindset. Look for opportunities to leverage AI & Automation Tools to automate data collection, streamline workflows, and reduce manual lift.
- Project Execution Partnership - Partner on projects to plan, schedule, and manage project timelines from kickoff through portfolio go-live. Facilitate recurring project management meetings, build bespoke implementation plans tailored to client goals, and ensure each project lands on time, within scope, and against the right outcomes.
- Handle Varied Scope - Move between data onboarding, client-specific implementation plans, and internal projects without losing momentum. You'll juggle multiple priorities and know when to ask for help versus push through.
- Cross-Functional Collaboration - Work closely with Sales, Solutions, Customer Success, and Support to ensure a consistent client experience from pre-sale through ongoing support.
- Develop Toward Client Mastery - Actively participate in internal team strategy and project management meetings to hone "VTS Best Practices" toward managing client expectations and milestones, with a clear path to owning your own accounts.
- AI Forward - You've used LLM & or automation tools like n8n, Cursor, or to automate or accelerate your own work, even on personal projects.
- Structured Thinker You turn ambiguous problems into organized plans. You're comfortable with spreadsheets, models, and data, and you ask the right questions before jumping into execution.
- Strong Communicator You can write a clear status update, run a 30-minute client call with minimal guidance from a senior IM in the room, and know when to escalate.
- Multitasker You thrive in fast-paced environments and can juggle multiple internal priorities without dropping the ball.
- Growth-Oriented You're looking for a foot-in-the-door role where you can master the product internally before eventually leading your own client accounts.
What Success Looks Like
First 6 months: You've shadowed senior IMs across the full implementation lifecycle, taken ownership of data onboarding for at least one client, and built or contributed to at least one AI-driven workflow that saves the team measurable time.
First 12 months: You're running smaller client implementations independently, facilitating client meetings without a senior IM, and recognized cross-functionally as the go-to for at least one part of the implementation process.What VTS Values & How We Show It
- Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
- Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
- Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
- Move as One - We work in an open floor plan to promote cross-functional collaboration.
- Take Ownership - Be an owner of the company you're building with our equity packages.
- Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!
ABOUT VTS
VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.
VTS maintains offices in New York City, London, Toronto, Chicago.
To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn.
Pay Transparency
At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $65,000 and $90,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.
EEO Guidelines
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com
Privacy Policy