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Manager Client Care Jobs in Riverside, CA (NOW HIRING)

TaxRise

Client Escalation Specialist

Irvine, CA

$26 - $28/hr

Partner cross-functionally (Sales, Client Care, Operations) to drive seamless resolutions and continuous improvement * Maintain detailed and accurate documentation across CRM and internal systems

New

Desire Home Care

Consumer Care Coordinator

Riverside, CA · On-site

$24 - $28/hr

... management, and a commitment to upholding our company's values and standards. Compensation ... Maintain accurate and up-to-date records of client & caregiver information, schedules, and services ...

VyncaCare

Case Manager

Santa Ana, CA · On-site

$20.75 - $26.75/hr

The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates ...

Vynca

Case Manager

Santa Ana, CA · Remote

$26 - $30/hr

The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates ...

VyncaCare

Case Manager

Santa Ana, CA · On-site

$20.75 - $26.75/hr

The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates ...

Vynca

Case Manager

Santa Ana, CA · Remote

$26 - $30/hr

The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates ...

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Showing results 21-40

All JobsClient Care JobsManager Client Care JobsManager Client Care Jobs in Riverside, CA

Manager Client Care information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do manager client care jobs pay per year?

As of Aug 14, 2026, the average yearly pay for manager client care in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.

What are the most commonly searched types of Client Care jobs in Riverside, CA?

The most popular types of Client Care jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Manager Client Care jobs?

Cities near Riverside, CA with the most Manager Client Care job openings:

Manager Client Care jobs near you

RN Care Manager

Care Navigators On Demand

Riverside, CA • On-site

Other

Medical, Retirement

Re-posted 19 days ago

Job description

Job Opportunity

POSITION PURPOSE: The Care Manager is responsible for working directly with the Plan, IPA medical groups, providers, hospitals, community agencies, Members/caregivers, and other entities supporting client care to ensure coordinated, continuous care and serve as a resource person to these facilities. The RN Care Manager supports the care team, finalizes the care management assessment and Individualized Care Plan (ICP).

RESPONSIBILITIES:

  • Serve as a resource for Clients and Providers for care management and continuity of care.
  • Assess clients for appropriate care management needs including conducting a clinical assessment and medication reconciliation.
  • Develop, implement, and evaluate Individualized Care Plans (ICP).
  • Act as a Member advocate.
  • Serve as a liaison between clients, caregivers, and providers.
  • Educate and support clients/caregivers with meeting ICP goals.
  • Identify need for Interdisciplinary Care Team (ICT), organize the participants to be included and ensure facilitation and documentation of the ICT.
  • Review and revise contributions to assessment information and care planning from care team members (i.e. LVN Care Manager, Care Coordinator) as appropriate.
  • Assist with referrals for clients that are eligible for carve out programs such as CCS, multi-organ transplant, etc.
  • Assist clients with immediate needs with regard to access, referrals and authorizations.
  • Assist clients with resources such as LTSS, Independent Living and Diversity Services, Behavioral Health, and Community Resources.
  • Responsible for any other duties as required ensuring successful care management processes and Member outcomes using critical thinking and innovative techniques to engage and retain Members in the CM program.
  • Any other duties as required or assigned to ensure Health Plan operations are successful.

REQUIREMENTS:

  • Education/License: Valid, unrestricted RN license issued by the State of California. Possession of a valid State of California driver's license.
  • Experience: Minimum 2 years clinical experience in an acute care facility, skilled nursing facility, home health or clinic setting. Two (2) or more years of care management experience in a health care delivery setting preferred. Experience in a Managed Care (HMO, IPA) or in acute facility (i.e. hospital) care management preferred.
  • Benefits: Excellent package inclusive of a pension and annual merit increases.

Care Navigators On Demand is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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