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Manager Client Care Jobs in Reno, NV (NOW HIRING)

Renown Health

Case Manager-Home Health

Reno, NV

Position Purpose This position is responsible for the overall coordination of Client Care. This ... Responsible for developing, maintaining, improving and managing the coordination of client referral ...

Renown Health

Case Manager-Home Health

Reno, NV

Position Purpose This position is responsible for the overall coordination of Client Care. This ... Responsible for developing, maintaining, improving and managing the coordination of client referral ...

Renown Health

Case Manager-Home Health

Reno, NV · On-site

$38.22 - $57.32/hr

Position Purpose This position is responsible for the overall coordination of Client Care. This ... Responsible for developing, maintaining, improving and managing the coordination of client referral ...

Banfield Pet Hospital

Client Service Coordinator

Reno, NV · On-site

$18 - $23.50/hr

CLIENT SERVICE COORDINATOR A career at Banfield means you'll find yourself working in the pet ... It's a smart way to manage your budget and take care of your needs. • Health Savings Account (HSA)

Banfield Pet Hospital

Client Service Coordinator

Reno, NV · On-site

$18 - $23.50/hr

CLIENT SERVICE COORDINATOR A career at Banfield means you'll find yourself working in the pet ... It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA)

Sodexo

Client Executive 3 (Multi-client)

Sun Valley, NV · On-site +1

$156K - $202K/yr

Sodexo's Healthcare segment seeks a Client Executive 3 (VP of Operations) to lead Food & Nutrition ... Holds management accountability for a business, division, major geography, corporate function or ...

Independent Living Systems

Care Manager - CA

Truckee, CA · On-site

$26 - $43.81/hr

They monitor client progress, adjust care plans as necessary, and ensure compliance with regulatory ... Certified Case Manager (CCM) credential or equivalent certification. * Experience working with ...

Independent Living Systems

Care Manager - CA

Truckee, CA · On-site

$26 - $43.81/hr

They monitor client progress, adjust care plans as necessary, and ensure compliance with regulatory ... Certified Case Manager (CCM) credential or equivalent certification. * Experience working with ...

Datavant

Client Partner, Pharma

Carson City, NV · On-site

$160K - $180K/yr

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make ... be responsible for managing the end-to-end sales process to bring Datavant's Life Sciences ...

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All JobsClient Care JobsManager Client Care JobsManager Client Care Jobs in Reno, NV

Manager Client Care information

See Reno, NV salary details

$24.4K

$57.8K

$100.7K

How much do manager client care jobs pay per year?

As of Aug 28, 2026, the average yearly pay for manager client care in Reno, NV is $57,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.

What are the responsibilities of a manager client care?

A manager client care is responsible for overseeing customer service operations, ensuring client satisfaction, resolving escalated issues, and managing a team of customer service representatives. They often analyze service metrics, develop improvement strategies, and coordinate with other departments to enhance the client experience.
Manager Client Care jobs near you
Infographic showing various Manager Client Care job openings in Reno, NV as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 22% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,828 per year, or $27.8 per hour.

Client Care Specialist (Bank Teller)

Western Alliance Bancorporation

Carson City, NV • On-site

$21 - $24/hr

Full-time

Medical, Dental, Retirement

Posted 8 days ago

Job description

Job Title:
Client Care Specialist (Bank Teller)
Location:
Carson City
What you'll do:
As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the department's "sales, service, and operations" philosophy. You'll perform transactions and service requests in accordance with established policies and procedures, assess and respond to inquiries from both clients and internal and external business partners. You'll work on a team in a fast-paced environment that requires multitasking with accuracy, toggling between multiple systems and engaging clients, while responding to questions and/or communicating resolutions in an efficient and effective manner. As a key member of the team, you may be asked to proactively contact clients, review reporting, or perform other operational processes or controls. One of your key responsibilities is to set client expectations, recommend appropriate products and services, and mitigate risk by thoroughly researching and documenting client requests and escalating issues when appropriate. You'll exhibit excellent problem solving, functional communication, and technical skills, along with a drive for exceptional client service.
  • Responsible for accurately and efficiently processing transactions, responding to client inquiries or requests with resourceful and effective client-centric communication, with a focus on assisting, researching, and resolving inquires with professionalism, precision and care.
  • Accept ownership of issues through resolution of all client inquiries either in-person or by using telephone, email, and written correspondence including any additional follow-up. Understand and respond to clients based on the urgency around time-critical situations and escalate issues to engage the appropriate internal resources in a timely manner when necessary.
  • Meet or exceed service level standards including customer service, turn-around time, cross selling goals, risk management and regulatory compliance, audit soundness, and productivity and efficiency. Adhere to client verification procedures to validate/verify the identity of clients prior to releasing information and/or assisting with transactions.
  • Provide support from general navigation to in-depth technical interfaces.

What you'll need:
  • 1+ years of related experience in Customer Service, Branch Banking Operations, Treasury Management Service or similar field.
  • High school diploma required.
  • Entry level knowledge of general banking, loans, treasury management and other commercial banking products and services.
  • Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Experience working in a call center or cash handling preferred.
  • Advanced speaking and writing communication skills.

Compensation: Hourly range for new hires is generally $21.00 - $24.00 for Carson City, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.
Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation

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