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Manager Client Care Jobs in Kentucky (NOW HIRING)

Right at Home

Client Care Coordinator

Owensboro, KY · On-site

$18 - $22/hr

The Care Coordinator is responsible for creating extraordinary client and family experiences and ultimately manages "best in home care" care plans. * Develops and maintains the client care plan ...

Right At Home

Client Care Coordinator

Owensboro, KY · On-site

$17.75 - $23.25/hr

The Care Coordinator is responsible for creating extraordinary client and family experiences and ultimately manages "best in home care" care plans. * Develops and maintains the client care plan ...

Infosys Limited

$128 - $250/hr

Infosys is seeking an Manager - Client Services for its Retail vertical. The individual will lead ... Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness , Hospital ...

Senior Helpers

Waiver Care Manager

Louisville, KY · On-site

Our Care Manager will manage and develop all client services for Senior Helpers of Louisville within the franchise territory including converting leads, retention of clients, and managing the growth ...

Senior Helpers - Louisville

Care Manager

Louisville, KY · On-site

Our Care Manager will manage and develop all client services for Senior Helpers within the franchise territory including converting leads, retention of clients, and managing the growth of hours from ...

Senior Helpers

Care Manager

Louisville, KY · On-site

Our Care Manager will manage and develop all client services for Senior Helpers within the franchise territory including converting leads, retention of clients, and managing the growth of hours from ...

Senior Helpers

Care Manager

Louisville, KY · On-site

Our Care Manager will manage and develop all client services for Senior Helpers within the franchise territory including converting leads, retention of clients, and managing the growth of hours from ...

Senior Helpers - Louisville

Care Manager

Louisville, KY · On-site

Our Care Manager will manage and develop all client services for Senior Helpers within the franchise territory including converting leads, retention of clients, and managing the growth of hours from ...

AO Globe Life

Remote Client Care Representative

Louisville, KY · On-site +1

$15.25 - $21/hr

No overhead costs to manage. * Participate in performance incentive programs. * Join OPEIU Local 277, which offers union representation and a contract. * Be part of a stable organization with a 70 ...

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Manager Client Care information

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.

What are the responsibilities of a manager client care?

A manager client care is responsible for overseeing customer service operations, ensuring client satisfaction, resolving escalated issues, and managing a team of customer service representatives. They often analyze service metrics, develop improvement strategies, and coordinate with other departments to enhance the client experience.

What are the most commonly searched types of Client Care jobs in Kentucky?

The most popular types of Client Care jobs in Kentucky are:

Manager Client Care jobs near you
Infographic showing various Manager Client Care job openings in Kentucky as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 21% Part Time, 7% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Client Care Coordinator

Premier Caregiver Services

Louisville, KY • On-site

$25K/mo

Other

Life, Retirement, PTO

Re-posted 27 days ago

Job description

Client Care Coordinator

In this pivotal role, you will play a key part in our continued success. You will be responsible for a variety of essential duties. This is to ensure the best client, family, caregiver match and customer service experience possible. This role works closely with clients and families daily, to be able to learn and have a deep understanding of what they need and want. This role with work closely with our Scheduler position to ensure we are providing Premier quality service to each of our clients.

Responsibilities:

  • Ensure the best client, family, caregiver match and customer service experience possible.
  • Work in system technology platforms for communicating and scheduling with clients and caregivers, i.e., Outlook, iPhone App, WellSky (formerly ClearCare) and others.
  • Provide timely and supportive response to caregiver and client questions and concerns
  • Input daily, schedules, notes and follow ups in Software System that runs the business
  • Manage Client Care Plans, satisfaction surveys and visits
  • Participate in initial client calls, assessments and introductions
  • Participate in TB testing/screening for employees

Participate in after hours on call 5 weekdays per month and 1 weekend per month

Benefits:

  • Annual Salary between $40,000 to $50,000
  • Rotating Friday off every 4-6 weeks
  • 3% match IRA after 90 days
  • Share in monthly Incentive program after 90 days
  • Accrued PTO at 6 hours/month
  • Company paid Life Insurance, $25,000

Apply