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Manager Chatter Jobs in Virginia (NOW HIRING)

Steampunk

Salesforce Solution Architect

Mclean, VA · On-site

$140 - $190/hr

Masters degree and 8+ years of experience * 8+ years of industry/CRM experience with 7+ years as ... Knowledge of sophisticated VisualForce components, Chatter API, including integration * Experience ...

Steampunk

Salesforce Solution Architect

Mclean, VA · On-site

$140K - $190K/yr

Masters degree and 8+ years of experience * 8+ years of industry/CRM experience with 7+ years as ... Knowledge of sophisticated VisualForce components, Chatter API, including integration * Experience ...

Steampunk

Salesforce Solution Architect

Mclean, VA

$140K - $190K/yr

Masters degree and 8+ years of experience * 8+ years of industry/CRM experience with 7+ years as ... Knowledge of sophisticated VisualForce components, Chatter API, including integration * Experience ...

Steampunk

Salesforce Solution Architect

Mclean, VA · On-site

$140K - $190K/yr

Masters degree and 8+ years of experience * 8+ years of industry/CRM experience with 7+ years as ... Knowledge of sophisticated VisualForce components, Chatter API, including integration * Experience ...

All JobsChatter JobsManager Chatter JobsManager Chatter Jobs in Virginia

Manager Chatter information

What is a manager chatter?

Manager Chatters are professionals who oversee and facilitate online communication channels, such as chat platforms, within an organization or for customer-facing services. Their primary responsibilities include managing chat teams, ensuring effective customer support, monitoring chat quality, and implementing best practices for real-time communication. They may also analyze chat data for performance improvement and collaborate with other departments to optimize workflows. This role is vital in organizations that rely heavily on digital customer interaction and support.

What are the key skills and qualifications needed to thrive as a manager chatter, and why are they important?

To thrive as a Manager, you need strong leadership, organizational, and decision-making skills, typically supported by a degree in business or a related field and relevant management experience. Familiarity with project management software, budgeting tools, and performance evaluation systems is often required. Excellent communication, conflict resolution, and team-building abilities set outstanding managers apart. These skills and qualities are crucial for effectively guiding teams, achieving organizational goals, and fostering a productive work environment.

How does a manager chatter facilitate effective communication and collaboration across teams within an organization?

A Manager of Chatter plays a crucial role in ensuring that communication flows smoothly across different departments by overseeing the implementation and usage of the Salesforce Chatter platform. They are responsible for setting best practices, moderating discussions, and encouraging meaningful engagement among team members. This role often involves training staff, monitoring the effectiveness of communication channels, and collaborating with IT and leadership to align Chatter usage with organizational goals. By fostering an open and collaborative environment, the Manager helps teams share knowledge efficiently and stay connected on projects.

What is the difference between Manager Chatter vs Customer Service Representative?

AspectManager ChatterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in communication rolesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice or remote, team communication platformsCall centers, retail, or office settings
Employer & Industry UsageUsed in corporate communication, internal teamsUsed across retail, telecom, hospitality, and more
Common Search & ComparisonYesYes

Manager Chatter and Customer Service Representative roles both involve communication skills, but Manager Chatter typically focuses on internal team interactions and management communication, while Customer Service Representatives handle direct customer inquiries and support. The roles share similar credentials and work environments but differ in their primary audience and responsibilities.

What are the most commonly searched types of Chatter jobs in Virginia? The most popular types of Chatter jobs in Virginia are:
What are popular job titles related to Manager Chatter jobs in Virginia? For Manager Chatter jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Manager Chatter jobs in Virginia look for? The top searched job categories for Manager Chatter jobs in Virginia are:
What cities in Virginia are hiring for Manager Chatter jobs? Cities in Virginia with the most Manager Chatter job openings:
Manager Chatter jobs near you
Infographic showing various Manager Chatter job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Salesforce Solution Architect

Steampunk

Mclean, VA • On-site

$140 - $190/hr

Other

Re-posted 26 days ago

Job description

Overview

As a Steampunk Salesforce Solution Architect, you have experience owning the overall functional design and solution for smaller scale implementations or app development. Confident and comfortable partnering with the client to deliver scalable and efficient solutions as well as mentoring junior functional analysts. Supports the Technical Architect by ensuring the overall solution is built to satisfy the business needs. Works alongside the PM to discuss risk and mitigation strategies; able to have challenging conversations with client.

Contributions

Responsibilities include:

  • Provides technical consultation on various aspects of the product and solutions based on the customer’s business requirements.
  • Creates and presents an organization wide roadmap which aligns customer’s technical business needs to that of the Salesforce Solutions
  • Responsible for designing/architecting the solution and supporting development for large-scale customers
  • Validates solution components and provides solution walkthrough with customer; identifies technical issues / risks and presents alternatives to alleviate or resolve
  • Drives innovation within the practice/team by creating/identifying re‑usable components, tools, accelerators & as well work on increasing adoptions of these accelerators during delivery
  • Ensures alignment of standards, frameworks and security with overall business and technology strategy
  • Acts as technical liaison for our customers as well as internal functional teams
  • Participates in modernization focused Human Centered Design (HCD) lead workshops with business stakeholders
Qualifications
  • Ability to obtain and maintain a government security clearance
  • Bachelor’s degree and 10+ years of experience
    • No degree and 14+ years of experience
    • Associate's degree and 12+ years of experience
    • Masters degree and 8+ years of experience
  • 8+ years of industry/CRM experience with 7+ years as enterprise/platform architect
  • Have proved capability in architecting solutions independently and design software on the force.com platform with hands‑on participation in building the solution for large implementation
  • Deep and extensive knowledge, experience of force.com technical platform including apex, triggers, batch Apex, Visualforce etc. Knowledge of sophisticated VisualForce components, Chatter API, including integration
  • Experience with the Lightning Framework on force.com & JavaScript frameworks, enterprise design patterns.
  • Self‑motivated and focused on delivering outcomes; ability to work independently and within team setting
  • Strong communication skills (writing, speaking, and listening)
  • Ability to articulate solutions and rationale for design decisions
  • Salesforce Platform Developer, Administrator, Experience and/or Service Cloud certifications preferred
Benefits

The projected compensation range for this position is $140,000 to $190,000. Steampunk’s total compensation package for employees may include additional benefits. The estimate displayed represents a typical annual salary range for this position.

Equal Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E‑Verify program.

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