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Manager Chatter Jobs in Minnesota (NOW HIRING)

Salesforce Lead Developer

Minneapolis, MN · On-site

$58 - $76.75/hr

... Manage technical project team members (onshore and offshore). • Mentor junior team members in ... Chatter, Knowledge etc. • Data Migration, SSO and web services experience involving Salesforce ...

Manager Chatter information

What are Manager Chatters?

Manager Chatters are professionals who oversee and facilitate online communication channels, such as chat platforms, within an organization or for customer-facing services. Their primary responsibilities include managing chat teams, ensuring effective customer support, monitoring chat quality, and implementing best practices for real-time communication. They may also analyze chat data for performance improvement and collaborate with other departments to optimize workflows. This role is vital in organizations that rely heavily on digital customer interaction and support.

What are the key skills and qualifications needed to thrive as a Manager, and why are they important?

To thrive as a Manager, you need strong leadership, organizational, and decision-making skills, typically supported by a degree in business or a related field and relevant management experience. Familiarity with project management software, budgeting tools, and performance evaluation systems is often required. Excellent communication, conflict resolution, and team-building abilities set outstanding managers apart. These skills and qualities are crucial for effectively guiding teams, achieving organizational goals, and fostering a productive work environment.

How does a Manager of Chatter facilitate effective communication and collaboration across teams within an organization?

A Manager of Chatter plays a crucial role in ensuring that communication flows smoothly across different departments by overseeing the implementation and usage of the Salesforce Chatter platform. They are responsible for setting best practices, moderating discussions, and encouraging meaningful engagement among team members. This role often involves training staff, monitoring the effectiveness of communication channels, and collaborating with IT and leadership to align Chatter usage with organizational goals. By fostering an open and collaborative environment, the Manager helps teams share knowledge efficiently and stay connected on projects.

What is the difference between Manager Chatter vs Customer Service Representative?

AspectManager ChatterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in communication rolesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice or remote, team communication platformsCall centers, retail, or office settings
Employer & Industry UsageUsed in corporate communication, internal teamsUsed across retail, telecom, hospitality, and more
Common Search & ComparisonYesYes

Manager Chatter and Customer Service Representative roles both involve communication skills, but Manager Chatter typically focuses on internal team interactions and management communication, while Customer Service Representatives handle direct customer inquiries and support. The roles share similar credentials and work environments but differ in their primary audience and responsibilities.

What job categories do people searching Manager Chatter jobs in Minnesota look for? The top searched job categories for Manager Chatter jobs in Minnesota are:
What cities in Minnesota are hiring for Manager Chatter jobs? Cities in Minnesota with the most Manager Chatter job openings:
Infographic showing various Manager Chatter job openings in Minnesota as of June 2026, with employment types broken down into 5% Internship, 30% As Needed, 49% Full Time, 14% Nights, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Other

Posted 8 days ago


Job description

Burnsville-Eagan-Savage District 191 is a future-forward school district committed to removing barriers and forging unique pathways for learning and enrichment for all students. We create engaging programs, services and opportunities that encourage self discovery and preparedness, inspiring the pursuit of life-long learning and exploration.
 

One91 is a place where staff members are valued and can make an impact. We're looking for candidates with an innovative, creative approach to education that will spark wonder and curiosity in our learners. We want relationship-builders who are dedicated and passionate about making a difference for our students and community.

Position Summary:  Community Education Manager Senior Center

  • Hours: 8 hours per day
  • Days: 221 days per year
  • Compensation / Benefits:  Per unit agreement

Essential Duties and Responsibilities:

  • Coordinate, plan, develop, implement, maintain and evaluate all Senior Center and Adult Programming events
  • Ensure use of best practices in enrichment programing for adults, youths and children
  • Keep up to date of changing developments, trends and educational technologies
  • Recommend program changes, goals and objectives
  • Recruit, interview, train, monitor, schedule, supervise and evaluate program instructions
  • Recruit, interview, train, monitor, schedule and supervise volunteers
  • Develop course descriptions
  • Determine classes, activities and instructor pay rates and fees for both on-site and off-site activities
  • Schedule program event rooms and classes
  • Provide Community Education with program information for their catalog
  • Explore partnerships and collaborate with community members, agencies, program and organizations to plan for future needs
  • Assess, monitor and evaluate the Burnsville Senior Center
  • Maintain information and referral services
  • Recruit, recommend, hire and retain highly qualified staff
  • Evaluate new and current staff and support ongoing professional development
  • Coordinate the production and distribution of the Chatter newsletter
  • Provide assistance to all stakeholders concerning enrichment programs, activities and services
  • Plan and facilitate meetings
  • Supervise and approve instructor and organization payments for adults and youth enrichment programs
  • Maintain accurate records
  • Evaluate class/program effectiveness and participant satisfaction
  • Develop and update program forms
  • Maintain a clean and safe environment for program participants
  • Prepare requisitions for equipment, services, salaries and fees
  • Develop and maintain relationships within the School District, outside organizations and the community
  • Market and promote enrichment activities and opportunities via the local media, institutions, organizations and agencies within the community
  • Represent the District at community events and district wide meetings
  • Develop flyers, press releases, cable programs and presentations to promote programs
  • Speak publicly on behalf of the programs
  • Create and monitor annual program budgets
  • Develop and execute fundraising activities
  • Monitor grant proposals and manage funds
  • Prepare financial, participation, evaluation and any other reports required
  • Attend meetings, in-services, and workshops as required

Education/Certification Requirement:

  • Bachelor's degree in Social Work, Community Education or related field
  • Valid MN Driver's License without restrictions

Experience:

  • 3 years administrative experience working with policy, program development and implementation
  • 3 years budget and financial management
  • Publication development and public relations experience preferred

Essential skills required to perform the work:

  • Ability to work and communicate effectively with diverse populations
  • Ability to communicate effectively both verbally and in writing
  • Ability to be self-directed
  • Knowledge of community resources
  • Commitment to the implementation of goals and mission of Community Education
  • Strong interpersonal skills
  • Ability to effectively collaborate with others
  • Ability to read, analyze, and interpret common field journals, financial reports and legal documents
  • Ability to present to internal and external stakeholders
  • Knowledge of bookkeeping and administrative functions
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentage, area, circumference and volume
  • Ability to apply basic concepts of algebra and geometry
  • Intermediate computer skills

Application Process:

  • Our online application system offers the opportunity to upload additional information such as a cover letter, resume, references and transcripts. Paper or e-mail copies of these materials will not be accepted.
  • Interviews will be conducted with candidates that best meet the current needs of the District.
  • Review of materials will start immediately.
  • The position will be filled on an undesignated time-frame when, and not until, the right candidate emerges.

Resources:

  • Discover One91
  • Commitment to Equity
  • The One91 Learning Experience - A Pathways Approach
  • Benefits of Working in One91

A diverse workforce fuels innovation and allows us to better understand, communicate with, and educate our students. District One91 will not deny anyone the opportunity for training or employment because of sex, race, religion, color, creed, national origin, marital status, age, sexual preference, disability, or status with regard to public assistance.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We would encourage you to apply, even if you don't believe you meet every one of our qualifications described.