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Manager Center Jobs in Grove, OK (NOW HIRING)

Walmart

Manager, Contact Center

Noel, MO · On-site

$60K - $110K/yr

The (USA) Manager, Contact Center, oversees daily operations to ensure exceptional customer service and operational efficiency. This role involves analyzing performance metrics, implementing process ...

Walmart

Manager, Contact Center

Decatur, AR · On-site

$60K - $110K/yr

The (USA) Manager, Contact Center, oversees daily operations to ensure exceptional customer service and operational efficiency. This role involves analyzing performance metrics, implementing process ...

Walmart

Manager, Contact Center

Gravette, AR · On-site

$60K - $110K/yr

The (USA) Manager, Contact Center, oversees daily operations to ensure exceptional customer service and operational efficiency. This role involves analyzing performance metrics, implementing process ...

Walmart

Manager, Contact Center

Anderson, MO · On-site

$60K - $110K/yr

The (USA) Manager, Contact Center, oversees daily operations to ensure exceptional customer service and operational efficiency. This role involves analyzing performance metrics, implementing process ...

Walmart

Distribution Center Manager

Noel, MO · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Manager

Anderson, MO · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Manager

Gravette, AR · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Manager

Decatur, AR · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Area Manager

Anderson, MO · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Area Manager

Decatur, AR · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Area Manager

Gravette, AR · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Area Manager

Noel, MO · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

VIOC

Assistant Service Center Manager

Grove, OK · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Assistant Service Center Manager

Grove, OK · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Walmart

Distribution Center Supervisor

Noel, MO · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Supervisor

Anderson, MO · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Supervisor

Gravette, AR · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

Walmart

Distribution Center Supervisor

Decatur, AR · On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...

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All JobsCenter JobsManager Center JobsManager Center Jobs in Grove, OK

Manager Center information

See Grove, OK salary details

$21.2K

$56.6K

$94.6K

How much do manager center jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager center in Grove, OK is $56,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $63,700.00 per year, depending on experience, location, and employer.

What is a manager center?

Manager Center jobs typically refer to roles where individuals oversee the operations and performance of a specific department, team, or business unit within an organization. These managers are responsible for supervising staff, setting goals, implementing policies, and ensuring efficient workflows. They also play a key role in decision-making, resource allocation, and maintaining communication between upper management and employees. The exact duties can vary depending on the industry and the size of the center or department.

What are some common challenges a manager center might face when leading a diverse team in a fast-paced environment?

As a Manager Center, one of the main challenges is balancing the needs of a diverse team while maintaining high service standards and meeting performance goals. You may encounter situations where team members have varying skill levels, communication styles, or work habits, requiring strong interpersonal and conflict resolution skills. Additionally, adapting quickly to changing organizational priorities and ensuring that your team stays motivated and aligned can be demanding. Regular coaching, clear communication, and fostering an inclusive environment are key strategies to overcome these challenges and drive team success.

What are the key skills and qualifications needed to thrive as a manager center, and why are they important?

To thrive as a Manager Center, you need strong leadership abilities, operational management experience, and a relevant degree such as business administration. Familiarity with CRM platforms, workforce management systems, and reporting tools is often required. Excellent communication, problem-solving, and team-building skills help foster a productive and motivated work environment. These competencies are crucial for optimizing center performance, ensuring customer satisfaction, and achieving organizational goals.

What is the difference between Manager Center vs Operations Manager?

AspectManager CenterOperations Manager
Required CredentialsBachelor's degree, industry-specific certificationsBachelor's degree, often certifications in management or operations
Work EnvironmentCorporate offices, customer service centersManufacturing, logistics, or service industries
Employer & Industry UsageUsed in customer service, tech, and corporate sectorsCommon in manufacturing, logistics, and service industries
Search & Comparison IntentPeople comparing managerial roles in customer service or support centersIndividuals exploring operational leadership roles

The Manager Center typically focuses on overseeing customer service or support teams within a corporate environment, emphasizing team management and client relations. Operations Managers generally handle broader operational functions, process improvements, and logistics within industries like manufacturing or logistics. While both roles require leadership skills and relevant certifications, their focus areas and industry applications differ, making the comparison useful for those exploring managerial career paths in different sectors.

What cities near Grove, OK are hiring for Manager Center jobs?

Cities near Grove, OK with the most Manager Center job openings:

Manager Center jobs near you
Infographic showing various Manager Center job openings in Grove, OK as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,647 per year, or $27.2 per hour.

Manager, Contact Center

Walmart

Noel, MO • On-site

$60K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,431 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary... What you'll do...Role summary:
The (USA) Manager, Contact Center, oversees daily operations to ensure exceptional customer service and operational efficiency. This role involves analyzing performance metrics, implementing process improvements, and managing team development to meet service-level agreements and business objectives. The manager collaborates with stakeholders to resolve issues, drives continuous improvement initiatives, and ensures adherence to company policies and standards. A strong focus on data-driven decision-making and effective communication supports the delivery of high-quality customer experiences while maintaining operational excellence within the contact center environment.
About the team:
The team oversees Walmart’s BPO contact center partnerships, ensuring operational stability, scalability, and performance. It manages vendor relationships throughout the full lifecycle, including selection, onboarding, governance, and continuous improvement. Collaborating with internal and external partners, the team aligns priorities and monitors outcomes through data analysis. Utilizing structured processes and financial insights, it identifies trends, mitigates risks, and enhances service delivery. The team is dedicated to maintaining consistent customer experiences while optimizing efficiency and cost control across various programs and locations.
What you'll do:
  • Oversee daily contact center operations to ensure alignment with performance metrics and service-level agreements.
  • Analyze key performance indicators and trend data to identify root causes and implement effective solutions.
  • Lead process improvement initiatives to enhance operational efficiency and customer communication quality.
  • Collaborate with stakeholders to develop and execute strategies addressing capacity planning and demand forecasting.
  • Coach and develop team members to strengthen customer communication skills and adherence to standard operating procedures.
  • Manage escalation processes and ensure timely resolution of customer and associate concerns.
  • Maintain compliance with company policies while promoting a culture of integrity and accountability.

What you'll bring:
  • Proven experience managing contact center operations with a focus on achieving performance metrics and service-level agreements.
  • Strong problem-solving skills using data analysis and diagnostic tools to identify root causes and implement effective solutions.
  • Expertise in customer communications management, including developing and coaching teams on communication strategies and quality standards.
  • Ability to lead process improvement initiatives and apply standard operating procedures to enhance operational efficiency.
  • Proficiency in workflow management and monitoring key performance indicators to drive continuous improvement.
  • Effective collaboration and stakeholder engagement skills to support business objectives and operational goals.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in Business, Retail Management, Technology, Communications, or related
field and 2 years’ experience in retail management, business, technology, communications, or related area.
Option 2: 4 years’ experience in business, technology, communications, or related area.
1 year's supervisory experience.
3 years’ experience in customer service/contact center or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team, Project Management Primary Location... 805 Respect, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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