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Manager Center Jobs in Edmore, MI (NOW HIRING)

Mercantile Bank

Contact Center Specialist

Alma, MI · On-site

Daily responsibilities include managing tasks assigned by the Call Center Supervisor, verifying transfers and payments, and adhering to regulatory requirements while maintaining compliance with bank ...

Isabella Bank

Call Center Representative I

Mount Pleasant, MI · On-site

$14.75 - $18.50/hr

Call Center Manager General Purpose: Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank. The ...

Isabella Bank

Call Center Representative I

Mount Pleasant, MI · On-site

$14.75 - $18.50/hr

Call Center Manager General Purpose: Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank. The ...

Wwwinc

Distribution Center 003

Howard City, MI · On-site

$14.50 - $16.75/hr

... Center * Stocks shelves / racking in storage or active locations * Picks products to fill customer ... Performs other duties as required/assigned by Supervisor/Manager The above statements are intended ...

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All JobsCenter JobsManager Center JobsManager Center Jobs in Edmore, MI

Manager Center information

See Edmore, MI salary details

$20.9K

$55.8K

$93.2K

How much do manager center jobs pay per year?

As of Aug 22, 2026, the average yearly pay for manager center in Edmore, MI is $55,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,700.00 per year, depending on experience, location, and employer.

What is a manager center?

Manager Center jobs typically refer to roles where individuals oversee the operations and performance of a specific department, team, or business unit within an organization. These managers are responsible for supervising staff, setting goals, implementing policies, and ensuring efficient workflows. They also play a key role in decision-making, resource allocation, and maintaining communication between upper management and employees. The exact duties can vary depending on the industry and the size of the center or department.

What are some common challenges a manager center might face when leading a diverse team in a fast-paced environment?

As a Manager Center, one of the main challenges is balancing the needs of a diverse team while maintaining high service standards and meeting performance goals. You may encounter situations where team members have varying skill levels, communication styles, or work habits, requiring strong interpersonal and conflict resolution skills. Additionally, adapting quickly to changing organizational priorities and ensuring that your team stays motivated and aligned can be demanding. Regular coaching, clear communication, and fostering an inclusive environment are key strategies to overcome these challenges and drive team success.

What are the key skills and qualifications needed to thrive as a manager center, and why are they important?

To thrive as a Manager Center, you need strong leadership abilities, operational management experience, and a relevant degree such as business administration. Familiarity with CRM platforms, workforce management systems, and reporting tools is often required. Excellent communication, problem-solving, and team-building skills help foster a productive and motivated work environment. These competencies are crucial for optimizing center performance, ensuring customer satisfaction, and achieving organizational goals.

What is the difference between Manager Center vs Operations Manager?

AspectManager CenterOperations Manager
Required CredentialsBachelor's degree, industry-specific certificationsBachelor's degree, often certifications in management or operations
Work EnvironmentCorporate offices, customer service centersManufacturing, logistics, or service industries
Employer & Industry UsageUsed in customer service, tech, and corporate sectorsCommon in manufacturing, logistics, and service industries
Search & Comparison IntentPeople comparing managerial roles in customer service or support centersIndividuals exploring operational leadership roles

The Manager Center typically focuses on overseeing customer service or support teams within a corporate environment, emphasizing team management and client relations. Operations Managers generally handle broader operational functions, process improvements, and logistics within industries like manufacturing or logistics. While both roles require leadership skills and relevant certifications, their focus areas and industry applications differ, making the comparison useful for those exploring managerial career paths in different sectors.

What does a manager center do?

A manager center typically refers to a centralized platform or role where managers oversee team activities, monitor performance, and coordinate resources. It involves tasks such as planning, communication, and using management tools to ensure organizational goals are met efficiently.

What cities near Edmore, MI are hiring for Manager Center jobs?

Cities near Edmore, MI with the most Manager Center job openings:

Manager Center jobs near you

Contact Center Operations Specialist

Wolverine Worldwide

Rockford, MI • On-site

Other

Re-posted 18 days ago

Job description

Wolverine World Wide, Inc. (NYSE:WWW) is one of the world's leading designers, marketers, and licensors of footwear and apparel; It's global footprint spans 170 countries and territories. The Company's portfolio includes Merrell®, Saucony®, Sweaty Betty®, Hush Puppies®, Wolverine®, Chaco®, Bates®, HYTEST®, and Stride Rite®. The Company is also the global footwear licensee of brands Cat® and Harley-Davidson®.
Wolverine Worldwide is driven by a Vision to Make. Every Day. Better. for its consumers, partners, communities, and shareholders.
In 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America's Dream Employers, America's Best Employers for Women, and America's Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.
Wolverine Worldwide is a Certified™ Great Place To Work®.
This Contact Center Operations Specialist is responsible for supporting contact center operations, including technologies and analytics, by working with leaders and team members as well as vendor partners to identify and improve the performance of the contact center. This position will also be responsible for partnering with various business units across the organization to help drive the objectives of the Customer Engagement team.
Primary Duties:

  • Participate in system implementation projects including but not limited to requirements documentation, systems configuration, test documentation and execution, issue identification and resolution.
  • Partner with leadership to identify contact center operational efficiencies and improvements with a focus on customer centricity.
  • Partner with Product Owners on development and enhancements of contact center technologies.
  • Administer, support, troubleshoot and train contact center technologies including but not limited to customer relationship management, telephony, order management system, workforce management and reporting tools.
  • Utilize appropriate methodologies for collecting, analyzing, and presenting data and information by making use of reporting tools.
  • Produce and maintain reports to show contact center performance.
  • Responsible for ad hoc reporting as requested by leadership.
  • Automate reporting from contact center tools where possible.
  • Interact with vendors to ensure business technologies are operating at optimal performance. Research and provide in depth analysis of new potential vendors to improve operations.
  • Partner with the business to deliver relevant customer insights obtained by the contact center.
  • Perform duties consistent with the Company's AAP/EEO goals and policies
  • Perform other duties as required/assigned by manager
Knowledge, Skills and Abilities Required:
  • Bachelor's degree in related field or equivalent work experience.
  • Contact center systems experience.
  • Salesforce experience.
  • Advanced Microsoft Excel skills required.
  • Ability to interpret data in a customer centric manner.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Strong critical thinking, problem solving and follow through skills.
  • Maintain a positive and professional relationship with internal and external business partners.
  • Strong verbal and written communication skills.
  • Strong presentation skills.

Working Conditions:
Normal office environment.
Wolverine Worldwide has a flexible, hybrid work schedule, with three days in office and two days remote.
#LI-KD
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.

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