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Manager Case Management Jobs in Rhode Island (NOW HIRING)

Brownhealth

Case Management Coordinator PD

Providence, RI · On-site

$19.97 - $32.96/hr

Reports to the manager of Case Management and under the guidance of case management, provides assistance to ensure implementation of discharge arrangements for all patients. Brown University Health ...

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Manager Case Management information

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How much do manager case management jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for manager case management in Rhode Island is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.56 per hour, depending on experience, location, and employer.

What are the roles and responsibilities of a manager case management?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a manager case management?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What are some common challenges faced by a manager case management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

Is being a manager case management a good career?

A manager in case management oversees healthcare or social service teams, coordinating patient or client care and ensuring compliance with regulations. It is a stable career with opportunities for advancement, requiring strong leadership, communication skills, and relevant certifications. The role often involves a mix of administrative and clinical responsibilities and typically offers competitive salaries and benefits.

What are the most commonly searched types of Case Management jobs in Rhode Island?

The most popular types of Case Management jobs in Rhode Island are:

What are popular job titles related to Manager Case Management jobs in Rhode Island?

For Manager Case Management jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Manager Case Management jobs in Rhode Island look for?

The top searched job categories for Manager Case Management jobs in Rhode Island are:

What cities in Rhode Island are hiring for Manager Case Management jobs?

Cities in Rhode Island with the most Manager Case Management job openings:

Manager Case Management jobs near you
Infographic showing various Manager Case Management job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $45,122 per year, or $21.7 per hour.

Residential Case Manager

Care New England Health System

Providence, RI • On-site

$19.25 - $26.25/hr

Per diem

Re-posted 7 days ago

Care New England Health System rating

7.2

Company rating: 7.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

345th of 891 rated healthcare providers

Job description

Job Summary
The Residential Case Manager provides clinical case management services to support and advance program goals and objectives through a high-quality, client-centered approach. They identify clients' needs using a person-centered framework that addresses mental health symptoms as well as co-occurring disorders. They also collaborate with clients to achieve the highest possible level of independence.
Duties & Responsibilities
  • Coordinate and deliver person-centered, recovery-oriented case management as part of a multidisciplinary team.
  • Work closely with the care team to align case management services with clients' mental health treatment plans.
  • Conduct comprehensive assessments to identify client needs related to housing, education, employment, financial stability, healthcare, and community resources.
  • Develop, present and implement individualized care plans in collaboration with the care team, clients and their families as appropriate.
  • Provide support counseling with mental health issues, substance use disorders, and medical conditions.
  • Provide ongoing monitoring and follow-up to ensure client needs are met and progress is achieved. Implement emergency protocols when required.
  • Assist clients with daily activities and life skills through modeling and providing education to promote independence. This includes medication management and budgeting as appropriate.
  • Supervise clients self-administering medications while using the 6 Rights of Medication Self-Administration.
  • Assist and monitor the group home clients with medical interventions and hygiene needs.
  • Conduct daily room/unit inspections.
  • Provide and maintain a home atmosphere.
  • Assist in the development and implementation of socialization and recreational activities within the group home, in the community, and by attending Day Program groups and activities.
  • Negotiate and schedule appointments for clients within The Center and with community partners (Social Security Supplemental Insurance (S.S.I.), SNAP, Advocates Office, Medical Doctor, etc.).
  • Connect clients to community resources, including social services, transportation, and financial assistance programs.
  • Serve as a liaison between clients and community agencies, advocating for client needs and facilitating access to services.
  • Maintain and promote family contacts and relationships.
  • Provide education and guidance to clients and families on navigating systems such as healthcare, education, and social services.
  • Identify, assess and respond to clinical emergencies and crisis situations, including suicide risk and danger to others. Perform crisis intervention and risk management as needed, escalating to appropriate resources when indicated (Qualified Mental Health Professionals/QMHPs or Emergency Services).
  • Maintain accurate, detailed, and timely records of all client interactions and services provided, including clinical documentation as required.
  • Prepare reports and documentation as required for audits and program evaluation.
  • Ensure compliance with agency policies, ethical standards, and regulatory requirements.
  • Attend team meetings and case reviews to share updates and collaboratively address client challenges.
  • Develop professional relationships with Day Program staff.
  • Foster cooperative relationships with staff, clients, and community partners.
  • Transport clients safely to appointments and activities as needed.
  • Enter Work Request Orders for facility-related issues as needed and communicate such to department team.
  • Attend trainings and case presentations.
  • Serve on committees and participate in agency initiatives as assigned.
  • Perform other duties as assigned to support client goals and program needs.

Requirements
  • High School or GED Required.
  • Minimum 1 to 3 Years of experience in a behavioral health setting. Experience in residential facilities preferred.
  • Must have valid driver's license, registration, current inspection and insured automobile.
  • Strong knowledge of community resources and systems, including housing, education, employment, and healthcare.
  • Ability to build rapport and establish trust with diverse clients and community partners.
  • Cultural competence and commitment to providing equitable and inclusive services.
  • Ability to communicate effectively, both verbally and in writing, to convey information clearly and collaborate with multidisciplinary teams.
  • Excellent organizational, problem-solving, and time management skills.
  • Proficiency in documentation and electronic record-keeping systems, including ability to document in electronic medical records.
  • Ability to travel within the community with reliable transportation.
  • Able to work flexible hours, including evenings, weekends, holidays and during inclement weather, as well as cover the program when unforeseen circumstances arise to ensure 24-hour coverage. Work environment is a residential setting for adults with severe psychiatric illness that require 24/7 monitoring.
  • Bilingual preferred. For positions designated as bilingual (Bil), proficiency in the required language is mandatory, and the language assessment must be passed no later than 30 days of starting the role.

About Us
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation's top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

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