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Manager Care Management Jobs in Miami, FL (NOW HIRING)

Job Summary The Nurse, Care Management is a compassionate and skilled clinician responsible for coordinating and managing comprehensive care plans tailored to individual patient needs. This role ...

Job Summary The Nurse, Care Management is a compassionate and skilled clinician responsible for coordinating and managing comprehensive care plans tailored to individual patient needs. This role ...

Current and valid professional licensure or certification relevant to care management (e.g., RN, LCSW). * Minimum of 3 years' experience in case management, care coordination, or a related healthcare ...

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Manager Care Management information

See Miami, FL salary details

$24.9K

$53.9K

$96.1K

How much do manager care management jobs pay per year?

As of May 28, 2026, the average yearly pay for manager care management in Miami, FL is $53,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $61,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Care Management, and why are they important?

To thrive as a Manager Care Management, you need a solid background in nursing or social work, strong leadership abilities, and a relevant degree or certification such as RN, LCSW, or CCM. Familiarity with care management software, electronic health records, and utilization review systems is typically required. Outstanding communication, problem-solving, and team management skills help motivate staff and coordinate complex care plans. These competencies ensure effective care coordination, regulatory compliance, and improved patient outcomes in healthcare organizations.

What are some common challenges faced by a Manager Care Management, and how can they be addressed?

Managers in Care Management often face challenges such as coordinating care across multiple departments, managing patient caseloads efficiently, and ensuring compliance with complex healthcare regulations. Effective communication, strong organizational skills, and a proactive approach to problem-solving are essential to overcome these hurdles. Collaborating closely with interdisciplinary teams and staying updated on best practices can also help maintain high standards of patient care and streamline processes.

What does a Manager of Care Management do?

A Manager of Care Management oversees teams that coordinate and manage patient care, often within hospitals, clinics, or insurance organizations. Their primary role is to ensure that patients receive effective, efficient, and high-quality care throughout their healthcare journey. They supervise care managers, develop care plans, monitor patient outcomes, and work to improve processes and compliance with regulations. Additionally, they collaborate with healthcare providers, social services, and families to ensure the best possible patient outcomes.

What is the difference between Manager Care Management vs Care Coordinator?

AspectManager Care ManagementCare Coordinator
CredentialsRN, LPN, or relevant healthcare certificationsRN, LPN, or relevant healthcare certifications
Work EnvironmentSupervisory role overseeing care teams and programsDirect patient interaction and coordination of services
Employer & Industry UsageHospitals, insurance companies, healthcare organizationsHospitals, clinics, community health programs

While both roles focus on patient care, the Manager Care Management oversees care teams and program operations, whereas the Care Coordinator directly manages patient care plans and services. The Manager typically has more leadership responsibilities, while the Care Coordinator focuses on day-to-day patient interactions.

What are the most commonly searched types of Care Management jobs in Miami, FL? The most popular types of Care Management jobs in Miami, FL are:
What job categories do people searching Manager Care Management jobs in Miami, FL look for? The top searched job categories for Manager Care Management jobs in Miami, FL are:
What cities near Miami, FL are hiring for Manager Care Management jobs? Cities near Miami, FL with the most Manager Care Management job openings:

CCM Manager (Chronic Care Management / Principal Care Management)

MedElite Group, LLC.

Hollywood, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

CCM Manager (Chronic Care Management / Principal Care Management)
Title: CCM Manager (Chronic Care Management / Principal Care Management)
Location: Hollywood, FL
Schedule: Full time
Salary: Negotiable
About MedElite
Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country.
Job Summary
MedElite is a fast-growing healthcare company with a mission to serve a vulnerable, underserved post-acute care facility population across the country. This role offers the opportunity to get involved in meaningful projects and initiatives across the business, with significant opportunity for career advancement as the company continues its year-over-year growth.
As a CCM Manager, you will be responsible for overseeing the daily operations and performance of MedElite's Chronic Care Management (CCM) and Principal Care Management (PCM) programs. Reporting to senior leadership, this role will lead a team of clinical coordinators, ensure compliance with CMS guidelines, and drive operational excellence across workflows, productivity, and quality. The ideal candidate is a strong people leader with experience in healthcare operations, performance management, and process improvement within care management programs.
Key Responsibilities
Program Leadership & Daily Operations
  • Oversee daily operational performance of CCM/PCM programs, ensuring adherence to CMS requirements and organizational standards
  • Monitor and verify team attendance daily (via EMPEON and in-person checks)
  • Serve as the primary point of contact for coordinator questions, workload issues, and operational escalations
  • Implement and optimize workflows; drive continuous improvement in collaboration with Clinical Directors and Operations leadership
  • Attend and present in required meetings or ensure appropriate coverage

Staff Oversight, Support & Performance Management
  • Supervise, coach, and provide day-to-day direction to CCM/PCM clinical coordinators
  • Deliver targeted coaching and support for low-performing team members
  • Track productivity, accuracy, and compliance metrics; manage KPIs and performance improvement plans
  • Execute progressive discipline in partnership with HR and leadership
  • Foster a positive, engaged, and accountable team culture to support retention

Onboarding, Training & Competency
  • Conduct interviews and lead onboarding and orientation for new hires, including a structured 30-90 day training period
  • Train staff on CMS documentation and billing requirements, coding standards, care plan development, and internal systems (ROPHE, EMSOW, eMARS)
  • Develop and maintain SOPs, job aids, and training materials
  • Assess new hire readiness, ensuring competency in documentation, time management, and caseload ownership
  • Facilitate bi-weekly All-Pods Education sessions

Quality Assurance & Chart Oversight
  • Perform routine chart reviews, audits, and documentation checks to ensure CMS compliance and internal quality standards
  • Provide corrective feedback, retraining, and follow-up coaching based on findings
  • Identify trends and systemic issues to improve overall program quality and reduce rework
  • Support charting and documentation corrections during high-volume periods

Administrative & Systems Management
  • Approve or deny PTO requests and resolve payroll discrepancies or missed punches
  • Manage employee system access across required platforms (ROPHE, EMSOW, eMARS)
  • Maintain and report monthly retention data, including hires, terminations, and attrition

Communication & Collaboration
  • Lead daily team huddles to align on priorities, goals, and performance expectations
  • Conduct weekly 1:1 check-ins and coaching sessions
  • Partner cross-functionally with BHI/CoCM, Population Health, Quality Assurance, and Operations teams
Requirements
  • Bachelor's degree required; healthcare-related field preferred
  • 3+ years of experience in healthcare operations, care management, or clinical program leadership
  • Prior experience managing teams in CCM, PCM, or population health programs preferred
  • Strong understanding of CMS guidelines, documentation, and billing practices
  • Proven ability to manage performance, analyze data, and drive operational improvements
  • Excellent communication, leadership, and organizational skills
  • Experience with EMRs and systems such as ROPHE, EMSOW, or eMARS preferred
  • Highly organized with strong attention to detail and ability to manage multiple priorities
Benefits
  • Health
  • Dental
  • Vision
  • Company-Sponsored Life Insurance
  • 401K
  • Paid Time Off
  • Commuter Benefits
  • Complimentary Travel Expenses

Equal Opportunity Employer
MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
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