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Manager Call Now Jobs in Texas (NOW HIRING)

Procom Consultants Group

Sr. VoIP Engineer

Houston, TX · On-site

... now the largest "Canadian-Owned" IT staffing/consulting company. Procom's areas of staffing ... Manager / Call Manager (ver 11 preferred) , Cisco Voice Gateways, Cisco Unified Border Elements ...

MCI Careers

Call Center Sales Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call Center Sales Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call Center Sales Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call Center Sales Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call Center Sales Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call Center Sales Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call Center Sales Representative

Killeen, TX · Remote

$14.50 - $18.25/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call CenterSales Representative

Dallas, TX · Remote

$15.25 - $19.75/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call CenterSales Representative

Dallas, TX · Remote

$15.25 - $19.75/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call CenterSales Representative

Killeen, TX · Remote

$14.25 - $18.25/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

Call CenterCollections Representative

Dallas, TX

$15.25 - $19.75/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Previous experience in collections, customer service, or call center environments preferred All MCI ...

SPECTRUM

Call Center Representative

Mcallen, TX · On-site

$20/hr

S. without employment-based immigration sponsorship, now or in the future. * Training class begins ... Collaborating with management on customer issue escalations * Representing a Fortune 100 company ...

MCI Careers

Call CenterSales Representative

Killeen, TX · Remote

$14/hr

... Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

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Showing results 21-40

All JobsCall Now JobsManager Call Now JobsManager Call Now Jobs in Texas

Manager Call Now information

What is a manager call now?

Manager Call Now positions typically involve overseeing customer service call centers or teams that handle inbound and outbound calls. Managers in these roles are responsible for supervising staff, optimizing call processes, ensuring high-quality customer interactions, and meeting organizational goals. They may also handle escalated customer issues, train new employees, and analyze call data to improve performance. Strong communication, leadership, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need experience in customer service, leadership, and workforce management, often supported by a bachelor's degree or equivalent experience. Familiarity with call center software, CRM systems, and performance analytics tools is crucial. Strong communication, problem-solving, and motivational skills help in managing teams and resolving escalated issues. These capabilities ensure efficient operations, high customer satisfaction, and effective team performance in a call center environment.

What are some typical challenges faced by a manager in a call center environment, and how can they be addressed?

Managers in call center environments often face challenges such as high employee turnover, maintaining team motivation, and ensuring consistent customer service quality. To address these, successful managers focus on fostering a supportive team culture, providing ongoing training, and setting clear performance metrics. Regular feedback sessions and open communication channels also help managers quickly resolve issues and boost team morale, leading to improved performance and reduced attrition.

What is the difference between Manager Call Now vs Customer Service Manager?

AspectManager Call NowCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree often preferred; experience in customer service management
Work EnvironmentCall centers, customer support departmentsOffice settings, customer service departments
Industry UsageTelecommunications, retail, service industriesRetail, hospitality, corporate sectors
Common Search/ComparisonCustomer support roles, call center managementCustomer service leadership, client relations

The comparison between Manager Call Now and Customer Service Manager shows that both roles focus on customer interactions but differ mainly in scope and credentials. Manager Call Now typically involves overseeing call center operations with a focus on immediate customer support, while Customer Service Managers often handle broader client relations and team management. Understanding these differences helps job seekers find the right role based on their experience and career goals.

Do hiring managers call to offer a job?

In many cases, hiring managers or recruiters do call candidates to extend a job offer, especially after successful interviews. However, some companies may send offers via email or other written communication, depending on their hiring process and company policies.

What manager job pays the most?

The highest-paying managerial roles typically include executive positions such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which often require extensive experience, advanced degrees, and leadership skills. In certain industries like finance, technology, and healthcare, senior managers and directors can also earn substantial salaries, especially with bonuses and stock options.

What are the most commonly searched types of Call Now jobs in Texas?

The most popular types of Call Now jobs in Texas are:

What are popular job titles related to Manager Call Now jobs in Texas?

For Manager Call Now jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Manager Call Now jobs in Texas look for?

The top searched job categories for Manager Call Now jobs in Texas are:

What cities in Texas are hiring for Manager Call Now jobs?

Cities in Texas with the most Manager Call Now job openings:

Manager Call Now jobs near you

Call Center Representatives Wanted

UNIVERSAL FIDELITY, LP

Houston, TX • On-site

$13.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 11 days ago

Job description

Job Opportunity: Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094

Full-Time Position Positions on site

Tuesday-Saturday 8am-6pm central time.  This is not a remote position.

We have entry level positions and a local commute. No collection experience is necessary! UFLP will provide continued development after training to ensure your success. Come build your resume with us!

Are you a problem-solver who loves talking to people? Are you dependable? Do you thrive in a fast-paced environment and enjoy helping others? We want you to join our team!

What You'll Be Doing:

  • Answering inbound calls and making outbound calls to assist customers with their inquiries or concerns.
  • Managing customer accounts, including processing payments and resolving billing issues.
  • Finding solutions for customer problems and escalating complex issues when necessary.
  • Maintaining accurate records of customer interactions and transactions.
  • Offering excellent customer service with a friendly and professional attitude.

What We're Looking For:

  • Excellent communication skills-both verbal and written.
  • A problem-solver with a positive, can-do attitude.
  • Ability to stay calm and focused during busy situations.
  • Previous experience in a call center or customer service role is a plus but not required!
  • Basic computer skills and a willingness to learn.
  • Background and drug test are required. (THC no included)

Why You'll Love It Here:

  • Medical, Dental, Vision, Life Insurance and more!
  • Partner perks that offer discounts with over 4,000 merchants.
  • A fun and supportive team environment.
  • Opportunities for growth and advancement.
  • Luncheons and parties
  • Theme days, and monthly activities and contests
  • A job where your hard work truly makes a difference!

If you're ready to bring your A-game to a role that offers both challenge and reward, apply now! We can't wait to meet you!

Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!

Find us on Facebook and LinkedIn!

Apply