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Manager Blade Hq Jobs (NOW HIRING)

Customer Service Manager (Jeanna Anderson) About Blade HQ Blade HQ is one of the world's largest online retailers of knives and outdoor adventure gear. We focus on a wide selection of brands and ...

New

Customer Service Manager (Jeanna Anderson) About Blade HQ Blade HQ is one of the world's largest online retailers of knives and outdoor adventure gear. We focus on a wide selection of brands and ...

Specified technical skills may be determined by hiring manager. Experience in: Active directory ... blade server technologies. Degree (one of): * BACHELORS DEGREE - Preferred Major/Minor (one of)

Fleet Manager

Miami, FL · On-site

$90K - $110K/yr

Manage a team of 4 to 5 mechanics across Miami HQ and Pompano shop locations * Set technical ... Own blade sharpening, oil changes, fluid programs, and seasonal readiness across all locations

Fleet Manager

Miami, FL · On-site

$90K - $110K/yr

Manage a team of 4 to 5 mechanics across Miami HQ and Pompano shop locations * Set technical ... Own blade sharpening, oil changes, fluid programs, and seasonal readiness across all locations

Senior Mechanisms Engineer

El Segundo, CA · On-site

$133K - $184K/yr

Create and manage a Bill-Of-Materials (BOM). * Find and develop suppliers for components. * Own ... Must work 100% onsite at El Segundo HQ. Benefits and Perks * Stock: Substantial incentive stock ...

Manager Blade Hq information

See salary details

$26.5K

$77.9K

$136K

How much do manager blade hq jobs pay per year?

As of Jun 13, 2026, the average yearly pay for manager blade hq in the United States is $77,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $89,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Blade Hq jobs? The most popular types of Blade Hq jobs are:
Infographic showing various Manager Blade Hq job openings in the United States as of June 2026, with employment types broken down into 14% As Needed, 29% Full Time, 3% Part Time, 15% Temporary, 38% Contract, and 1% Summer. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $77,935 per year, or $37.5 per hour.

Customer Service Representative

Blade HQ

Marion, VA • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted yesterday


Job description

Job Title: Customer Service Representative

Dept: Customer Service

Reports to: Customer Service Manager (Jeanna Anderson)

About Blade HQ

Blade HQ is one of the world's largest online retailers of knives and outdoor adventure gear. We focus on a wide selection of brands and styles of knives and pocketknives to remain the 'cutting edge' of the knife community. Community, Learning, and Process are our primary values here at Blade HQ.

Check out us on

Instagram: @bladehq

YouTube: https://www.youtube.com/c/BladeHQ

Facebook: Blade HQ

What makes Blade HQ a great place to work?

Blade HQ is filled with fun, friendly, knife-loving people who are committed to working as a team toward a common goal. We love learning, and our management is committed to providing opportunities for all employees to learn and grow in the company. We are looking for motivated and passionate people to join our team and help us to learn and grow, too.

We offer:

  • Excellent benefits (100% paid Medical for employees, 50% paid Dental and Vision, free life insurance, up to 3 weeks of possible PTO, etc.)
  • Company paid events
  • Regular company paid lunches
  • Free Soda, Ice, and Coffee
  • Employee discounts on all products
  • Casual dress code
  • And much MORE!

If you think you're a good fit for this job and our team, apply NOW!

Job Summary

Here at Blade HQ, our knife community is our #1 priority. As a Customer Service Representative, you will provide outstanding service by creating a positive experience for our client base of friendly people who love sharp and pointy things. This can include anything from answering phones and emails, educating customers on our wide variety of products, or working with in-store patrons to safely test and purchase their perfect blade.

Tasks

  • Assist customers in placing, updating, tracking, and canceling their orders
  • Answer customer inquiries about our products and provide recommendations
  • Advise customers on and aid them in returning items
  • Help customers with their user accounts
  • Responsibly handle cash drawer and report inaccuracies
  • Strive to continuously learn about our company and the products we offer
  • Communicate errors reported by customers to management
  • Other tasks as assigned by management

Skills

  • Fluent in spoken and written English
  • A desire to practice empathy and patience with all customers and peers
  • Ability to utilize problem-solving for prompt decisions and conflict resolution
  • An aptitude for quick and clear communication
  • Proficiency in time-management and task prioritization
  • Intermediate computer literacy (or willingness to learn)

Physical Demands

  • Sitting for long periods of time
  • Standing for long periods of time
  • Consistent use of keyboard and mouse
  • Looking at a computer screen for a long period of time
  • Safe inspection of knives and other edged cutting tools

Work Environment

  • On-site
  • General office/cubical environment
  • General showroom environment

Education and Experience

  • Required – Must be 18 years or older with a High School diploma, GED or equivalent
  • Preferred – Previous customer service experience

Position Type/Expected Hours of Work

  • Full-time, hourly/non-exempt
  • 10am to 7pm, Monday to Friday
  • Starting Pay: $15.00/hr